Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Product manager Features, But the Interface Needs Improvement
What do you like best about the product?
Good, does what we need it to do and connections to systems
What do you dislike about the product?
Interface can not be as user friendly at times s
What problems is the product solving and how is that benefiting you?
Integrate to our marketing platform
S
S
Great Forecast and Sales Process, but Lead Converting Needs Improvement
What do you like best about the product?
The forecast is the most important but sales process it is the most nice
What do you dislike about the product?
I don’t like too much the lead converting
What problems is the product solving and how is that benefiting you?
The part with quoting and line quoting with another clouds plugin like COQ
All Sales Data in One Place and Easy Integration with Other Tools
What do you like best about the product?
That all sales related data is available in one place and also connected on the customer account, lead, opportunity, contacts etc..
Also that it’s been easy to integrate to other tools that we use for digital signing and contract management.
Also that it’s been easy to integrate to other tools that we use for digital signing and contract management.
What do you dislike about the product?
EIt’s been challenging to create hierarkies for customer accounts, e.g accounts within the same company group, we have not managed to easily create a good connected overview of that within the Sales cloud.
What problems is the product solving and how is that benefiting you?
Transparent pipeline over several regions and teams, enables us to forecast for our whole organization.
Great Opportunity Pipeline, but Activity capture needs improvement
What do you like best about the product?
Opportunity pipeline with health, risk high, medium, low and waterfall chart
What do you dislike about the product?
Activity capture emails are not captured in reports
What problems is the product solving and how is that benefiting you?
Closing opportunities more efficiently and seeing growth
Seamlessly Solved Our Pipeline Issues
What do you like best about the product?
I appreciate how easy it was to set up Salesforce Sales Cloud. I love that it solved our pipeline issue and provided increased visibility into sales activities, preventing number fudging. I find it to be a valuable purchase and would definitely buy it again. The system works great as is, with nothing needing change.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud provides more visibility into sales activities, preventing data manipulation. It solves our pipeline issues and moves us from manual spreadsheets to a more efficient system.
Great for Customer Relationships, but Setup Is Complicated
What do you like best about the product?
Improved Customer Relationships Because of the Lead and Opportunity Management capabilities and sales automations.
What do you dislike about the product?
Complicated to set up, limited customization capabilities and expensive.
What problems is the product solving and how is that benefiting you?
Leads were being managed poorly.
Powerful Sales Process Tool
What do you like best about the product?
The core end-to-end functionality to build and scale any Sales process, across industries.
What do you dislike about the product?
The Salesforce platform can sometimes feel too monolithic, making it cumbersome to build automations across systems.
What problems is the product solving and how is that benefiting you?
This serves as a central hub for everything related to customers and sales for our representatives.
Powerful and Easy to Use, but Needs Better Workflow Integration
What do you like best about the product?
This is very easy to use, and agentforc proves to be quite powerful in this regard.
What do you dislike about the product?
Integration with current workflows is important, like data cloud with this
What problems is the product solving and how is that benefiting you?
This tool is great for managing customers efficiently, and I find it very exciting to use.
Amazing UI and Simplicity, Nothing to Dislike
What do you like best about the product?
The ease of use and simplicity and UI is amazing
What do you dislike about the product?
Nothing is to be disliked. It is amazing
What problems is the product solving and how is that benefiting you?
It has made my sales reps life more easier, easy metrics tracking
Unified Customer Profiles, Complex Setup
What do you like best about the product?
I love the way Salesforce Sales Cloud integrates fully with our CRM, providing a comprehensive and unified customer profile that helps streamline our workflow and boosts efficiency. The new pricing options are fantastic, making it more attractive to purchase based on consumption rather than an upfront investment.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be difficult and overwhelming. The overwhelming nature of the comprehensive information and possibilities available within the platform made it more daunting initially. Despite being very integrated and offering a lot of features, the setup process required assistance from a Salesforce implementation partner to match our needs adequately.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to unify customer data, enabling detailed, targeted campaigns and sales pitches, and enhancing customer care. It streamlines integration with CRM systems and offers comprehensive customer profiles, benefiting our workflow significantly.
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