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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

10,003 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Easy Sales Management Platform

  • September 24, 2024
  • Review verified by G2

What do you like best about the product?
We can customize Sales cloud according to user requirements.
We can create reports and dashboards according to specific user as well as whole companies info as well which helps for easier view of data in one see.
Use of Salesforce’s Einstein AI also helps in predictive lead scoring and insights.
The mobile app allows sales reps to access their data, update leads, and check reports while on the go.
Lead nurturing are easy on one click which gets transformed to account, contacts and opportunity.
Customer support from salesforce is great, they respond to tickets and help to solve the issues.
It easy to implement once the user gets along the sales platform.
Most companies uses it for daily use like sales reps, managers etc.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive.
Large dataset slows the system sometimes.
What problems is the product solving and how is that benefiting you?
Sales Cloud help to automate lead management by tracking opportunities, assigning tasks, and providing reminders.


    roberto s.

Fast implementation, easy maintenace

  • September 24, 2024
  • Review provided by G2

What do you like best about the product?
Super fast implementation, easy to set up trust layer and SoD.
Availability of expertise even from the minor sistem integrators
Level of support
What do you dislike about the product?
Licensing and pricing models
Control over relase plans
What problems is the product solving and how is that benefiting you?
Helped us to import and use all of our uncategorized data.
Set a standard interface for our CRM, workforce management, and assett governance


    Marketing and Advertising

In Salesforce we're able to work efficiently.

  • September 23, 2024
  • Review verified by G2

What do you like best about the product?
We can customize workflows, reports, and dashboards to suit specific requirements.
What do you dislike about the product?
Managing data quality can be challenging, as businesses scale and data grows.
What problems is the product solving and how is that benefiting you?
Store all information in a single platform. It helps me access to detailed customer data and interaction history.


    Gloryvee C.

Costly in comparison

  • September 23, 2024
  • Review provided by G2

What do you like best about the product?
The product is an industry standard and for most enterprise solutions it is the go to product to consider and integrate
What do you dislike about the product?
It is quite pricey in comparison to other products in the market however, it has its reasons because of its high-level of security and in comparison, the brand reputation is much higher, and there is a better solution than other products in the market
What problems is the product solving and how is that benefiting you?
It is the best for most of our sales cloud solutions and the options they provide are much better than other competitors in the market


    Logistics and Supply Chain

Very Customizable!

  • September 21, 2024
  • Review provided by G2

What do you like best about the product?
The ability to use the features of Salesforce to customize any aspect to tailor the sales process to fit your business
What do you dislike about the product?
Sales can be complex and there are some limits that can be reached easily in a big implementation.
What problems is the product solving and how is that benefiting you?
It is solving being the source of truth. You can use it on any device and it is reliable enough so no users are logging interactions, etc outside of the tool.


    Niyati D.

Sales cloud review

  • September 21, 2024
  • Review provided by G2

What do you like best about the product?
Helps centralize and increases visibility across the company
What do you dislike about the product?
Ease of configuration can lead to challenges with over customization
What problems is the product solving and how is that benefiting you?
Customer relationship management, lead management, pipeline management


    Ashwin B.

My sales could experience

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Allows the sales team to effectively manage the customers, deals. Streamline sales process
What do you dislike about the product?
Nothing in particular. It works as expected.
What problems is the product solving and how is that benefiting you?
Sales cloud is streamlining the lead to order process.


    Minsub L.

Great cloud

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Ability to manage sales and customer at the same time with Report
What do you dislike about the product?
CPQ being discontinued and moving RLM, but SF not having much solution for existing cpq license orgs
What problems is the product solving and how is that benefiting you?
Many


    Evgeniia P.

Sales Cloud automation

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Processes can be easily automated by declarative tools. Examples agent builder, prompt builder
What do you dislike about the product?
I do not have any feedback re dislike. I like SC
What problems is the product solving and how is that benefiting you?
Helps business with Sales. I am an IT person, it is easy to support our users.


    Computer Software

Sales Cloud Way2Go

  • September 20, 2024
  • Review provided by G2

What do you like best about the product?
Efficient ways for Lead and Opportunity Management
What do you dislike about the product?
Limited out of the box reporting and OOB limitations leading to customizations
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud solves scattered customer data problem by centralizing customer information in one platform to provide a 360 degree view