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Marvelous productivity and app integration with a cumbersome interface
What do you like best about the product?
Most parts are intuitive, making it easy for anyone to get the hang of it quickly. Implementing it is straightforward, thanks to detailed guides and a supportive community. The customer support experience is exceptional, and there are plenty of online resources. Advanced analytics, AI integration, and customizable dashboards can boost productivity and adapt to a variety of work areas. Plus, it integrates seamlessly with many other apps and services, making it a versatile tool for any business.
What do you dislike about the product?
I’ve found its complexity and steep learning curve a bit challenging, requiring significant training and time. Slow speeds and occasional downtime, have disrupted our operations, especially when dealing with large datasets. The user interface feels somewhat overwhelming, making it difficult to navigate and find what I need. Additionally, the standard reports and dashboards lack the customization needed for more advanced reporting in some cases.
What problems is the product solving and how is that benefiting you?
Salesforce has been very helpful for me as a Customer Success Manager at Okta. It helps me keep track of all my customer interactions and manage my sales opportunities efficiently. The automation features save me a lot of time by handling repetitive tasks. I take advantage of the customizable reports and dashboards that give me clear insights into my performance. Plus, the mobile app and integration with Okta make accessing my data secure and convenient, even when I’m on the go.
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Sales made simple
What do you like best about the product?
That I can personalize and track interactions progress with the clients.
What do you dislike about the product?
There is nothing I can think of. I really like this platform as is.
What problems is the product solving and how is that benefiting you?
By bringing all customer data together and automating tasks like lead tracking and follow-ups, it lets me stay organized and focus more on building meaningful relationships with clients instead of getting lost in paperwork.
Excelent Software
What do you like best about the product?
Easy to integrate with other platforms. Easy of use and complete package.
What do you dislike about the product?
Wait time on customer service calls or questions!
What problems is the product solving and how is that benefiting you?
It helps me manage my book of business and making work flow easier.
Digital Account Manager - Tech industry
What do you like best about the product?
It is a platform that allows us to control the complete sales cycle, from creating an opp, sync customer and resellers contact information, raise binding and non binding quotes as well as forecast pipeline to the business
What do you dislike about the product?
many too many taps. could be made to work simpler.
What problems is the product solving and how is that benefiting you?
management of sales cycle
Helpful for Education and creating Dashboard for project purpose
What do you like best about the product?
Salesforce sales cloud is helpful for me in my education time for doing assignment of cloud computing in Salesforce.
Best platform and great application
Best platform and great application
What do you dislike about the product?
They have limited free access 30 days only.
What problems is the product solving and how is that benefiting you?
Helpful for solving some problems and also developing different fileds applications.
CRM platform for sales efficency
What do you like best about the product?
Trailhead learning curve and ease of colloboration with other software/pluggings
What do you dislike about the product?
Interface can be simplified as difficult to navigate with the basic knowledge
What problems is the product solving and how is that benefiting you?
Robust interlinkedin CRM with other sales intelligence tools (Outreach, Salesloft) as a database
Easy Sales Management Platform
What do you like best about the product?
We can customize Sales cloud according to user requirements.
We can create reports and dashboards according to specific user as well as whole companies info as well which helps for easier view of data in one see.
Use of Salesforce’s Einstein AI also helps in predictive lead scoring and insights.
The mobile app allows sales reps to access their data, update leads, and check reports while on the go.
Lead nurturing are easy on one click which gets transformed to account, contacts and opportunity.
Customer support from salesforce is great, they respond to tickets and help to solve the issues.
It easy to implement once the user gets along the sales platform.
Most companies uses it for daily use like sales reps, managers etc.
We can create reports and dashboards according to specific user as well as whole companies info as well which helps for easier view of data in one see.
Use of Salesforce’s Einstein AI also helps in predictive lead scoring and insights.
The mobile app allows sales reps to access their data, update leads, and check reports while on the go.
Lead nurturing are easy on one click which gets transformed to account, contacts and opportunity.
Customer support from salesforce is great, they respond to tickets and help to solve the issues.
It easy to implement once the user gets along the sales platform.
Most companies uses it for daily use like sales reps, managers etc.
What do you dislike about the product?
Salesforce Sales Cloud can be expensive.
Large dataset slows the system sometimes.
Large dataset slows the system sometimes.
What problems is the product solving and how is that benefiting you?
Sales Cloud help to automate lead management by tracking opportunities, assigning tasks, and providing reminders.
Fast implementation, easy maintenace
What do you like best about the product?
Super fast implementation, easy to set up trust layer and SoD.
Availability of expertise even from the minor sistem integrators
Level of support
Availability of expertise even from the minor sistem integrators
Level of support
What do you dislike about the product?
Licensing and pricing models
Control over relase plans
Control over relase plans
What problems is the product solving and how is that benefiting you?
Helped us to import and use all of our uncategorized data.
Set a standard interface for our CRM, workforce management, and assett governance
Set a standard interface for our CRM, workforce management, and assett governance
In Salesforce we're able to work efficiently.
What do you like best about the product?
We can customize workflows, reports, and dashboards to suit specific requirements.
What do you dislike about the product?
Managing data quality can be challenging, as businesses scale and data grows.
What problems is the product solving and how is that benefiting you?
Store all information in a single platform. It helps me access to detailed customer data and interaction history.
Costly in comparison
What do you like best about the product?
The product is an industry standard and for most enterprise solutions it is the go to product to consider and integrate
What do you dislike about the product?
It is quite pricey in comparison to other products in the market however, it has its reasons because of its high-level of security and in comparison, the brand reputation is much higher, and there is a better solution than other products in the market
What problems is the product solving and how is that benefiting you?
It is the best for most of our sales cloud solutions and the options they provide are much better than other competitors in the market
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