Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Powerful CRM with Implementation Challenges
What do you like best about the product?
I appreciate Salesforce Sales Cloud's robust app ecosystem, which allows for comprehensive opportunity management and provides better visibility into our sales pipeline. This enhanced visibility helps us achieve more predictable revenue, making the system valuable for our sales workflow.
What do you dislike about the product?
I think the UI is very clunky and slow, and basic workflows are still very hard. So the user experience needs to be improved.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage opportunities, enhance visibility in our sales pipeline, and achieve more predictable revenue.
The Best CRM Experience with Seamless Setup
What do you like best about the product?
I have been using Salesforce Sales Cloud for thirteen years, appreciating it as the best CRM available. The setup was straightforward, thanks to helpful documents and a consultant. Salesforce helps streamline communication by providing a single source of truth, accelerating our business operations. I value its customization flexibility, which is instrumental in tailoring it to fit our needs. Its reliability is affirmed by my perfect recommendation score.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find it solves communication issues and provides a single source of truth, accelerating our business operations.
Efficient data management, but costly to implement
What do you like best about the product?
That allows managing all the data in an organized and agile way
What do you dislike about the product?
How excessive the cost of implementation is
What problems is the product solving and how is that benefiting you?
Optimize campaigns
Powerful Sales Toolset, but Pricey and Complex Setup
What do you like best about the product?
We use it for everything Sales-related. Lots of tools
What do you dislike about the product?
Expensive and requires a lot of initial config
What problems is the product solving and how is that benefiting you?
CPQ: really good product
Great for Reporting and Archiving Data
What do you like best about the product?
I like the function to fo Reporting and archiving data
What do you dislike about the product?
I dislike the new features and time it takes to get staff onboarded
What problems is the product solving and how is that benefiting you?
It’s solving losing track of data and client
Great Approval Feature, No Complaints
What do you like best about the product?
Approvals process is great and it saves time
What do you dislike about the product?
nothing all good with the process so no changes needed
What problems is the product solving and how is that benefiting you?
Solve the time consuming for end user on sales
Powerful Platform That Boosts Sales Efficiency
What do you like best about the product?
To improve the sales activities to more efiency
What do you dislike about the product?
Anything dislike me, the platform is very powerful
What problems is the product solving and how is that benefiting you?
Customer 360 view
Sales by Salesforce: Transforming the management of leads and opportunities in the energy sector
What do you like best about the product?
Sales by Salesforce has revolutionized lead and opportunity management in our energy company.
Salesforce has been a fundamental tool for our energy company. With Sales, we have achieved total control over our potential candidates (leads) and business opportunities. The platform allows us to manage and analyze every interaction with our customers and prospects effectively.
*Key Benefits:*
- *Lead Management*: we can track and qualify leads efficiently, allowing us to focus on the most promising ones.
- *Opportunity Management*: we can visualize and manage each stage of the sales process, from prospecting to closing.
- *Data Analysis*: we obtain valuable information about the behavior of our customers and prospects, enabling us to make informed decisions.
- *Improvement in Customer Relations*: we can personalize the customer experience and respond to their needs in a timely manner.
In summary, Sales by Salesforce has been a valuable investment for our company. It has allowed us to optimize our processes, improve efficiency, and increase productivity. Highly recommended!
Salesforce has been a fundamental tool for our energy company. With Sales, we have achieved total control over our potential candidates (leads) and business opportunities. The platform allows us to manage and analyze every interaction with our customers and prospects effectively.
*Key Benefits:*
- *Lead Management*: we can track and qualify leads efficiently, allowing us to focus on the most promising ones.
- *Opportunity Management*: we can visualize and manage each stage of the sales process, from prospecting to closing.
- *Data Analysis*: we obtain valuable information about the behavior of our customers and prospects, enabling us to make informed decisions.
- *Improvement in Customer Relations*: we can personalize the customer experience and respond to their needs in a timely manner.
In summary, Sales by Salesforce has been a valuable investment for our company. It has allowed us to optimize our processes, improve efficiency, and increase productivity. Highly recommended!
What do you dislike about the product?
Nothing! So far we have been able to customize the standard model to our market.
What problems is the product solving and how is that benefiting you?
It is much easier to carry out campaigns and communications towards our clients.
Effective but outdated
What do you like best about the product?
It works and the ecosystem is robust with other companies
What do you dislike about the product?
It’s old design is from 2005 and can be really slow
What problems is the product solving and how is that benefiting you?
A place to centralize all b2b information and reporting
Great New Features, But Increasing Complexity Causes Confusion
What do you like best about the product?
New features and agentic capabilities. Very good.
What do you dislike about the product?
Changing products and more complexity and confusion for users.
What problems is the product solving and how is that benefiting you?
CRM
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