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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mahalingeshwar K.

Good software for Lead and Opportunity Management

  • October 17, 2024
  • Review verified by G2

What do you like best about the product?
Salesforce Cloud is User friendly with Customizable CRM
What do you dislike about the product?
We need to go through seperate training to understand the Software
What problems is the product solving and how is that benefiting you?
Customer data was disorganised and it was mostly availble in Spredsheets. Data almost lost when a employee leaves and he/she failed to give KT properly


    Matthias G.

I have used sales force sales In multiple ways by dialling at the same time having a call control

  • October 16, 2024
  • Review verified by G2

What do you like best about the product?
Most helpful in salesforce cloud is of course having arranged leads for me to locate which one to contact weather hot or cold leads. It is fast specially when using dispositions In which helped me to choose the best option on what happened on a certain outbound call.
What do you dislike about the product?
I do not have any dislikes about sales force sales cloud but a recommendation actually on adding solid colors for us to indentify which leads are needed to be called or which leads are old leads, to help us identify at the same time much more easier which ones are the latest or oldest leads to contact, but so far the salesforce sales cloud is all good in terms of the tools that what we need.
What problems is the product solving and how is that benefiting you?
Well for me salesforce cloud is solving if ever I lost a certain lead that I have accidently remove I can find it thru the recent leads that were open. That is very beneficial at the same time. Also It counts my quota In a daily basis because I can see the number of calls that I am receiving on a daily basis


    Elmira G.

Salesforce Customer Communication

  • October 16, 2024
  • Review verified by G2

What do you like best about the product?
I use Salesforce for Customer Communication. It is great for statistics and data analysis.
What do you dislike about the product?
But i would easier the interface, since there are a lots of step just for closing one case.
What problems is the product solving and how is that benefiting you?
I use Salesforce for Customer communication, resolving students requests.


    Andrew C.

Increased productivity

  • October 15, 2024
  • Review verified by G2

What do you like best about the product?
With the ability to easily search and identify opportunities, it has drastically cut down our duplicated efforts when multiple customers bring us the same projects. It has also streamlined the management aspect of quick and easy communication about the projects to avoid wasted efforts. The reporting has drastically cut back the time spent generating reports by hand and increased time available for generating business.
What do you dislike about the product?
Some of the reports aren't as customizable as we would like and need to develop work arounds to get the data displayed as we like.
What problems is the product solving and how is that benefiting you?
Communication and organization. We spent far too much time duplicating efforts or chasing internal information


    sahishnu k.

one of the best crm

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Its fast, very quick easy to use , easy nevigation, easy to integrate
What do you dislike about the product?
Its confusing sometimes as few things are mix-up will be a difficult for new user
What problems is the product solving and how is that benefiting you?
Its helping me to keep the coustomer data, updating me about the task regularly , helping me to get business to the organisation


    Jasmin C.

One of the best CRM

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
User friendly and very easy to use for reports generation
What do you dislike about the product?
The updates about the clients. It shall be more organized
What problems is the product solving and how is that benefiting you?
Easy tracking of progress and report creation if very easy


    Barun L.

Salesforce Sales Cloud is a powerful tool for sales growth

  • October 15, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a powerful tool for sales teams that want to stay organized and close deals faster. It helps track leads, manage contacts, and even gives AI-powered insights to prioritize opportunities. The platform is highly customizable, so you can tailor it to fit your business needs.
What do you dislike about the product?
It's bit difficult at the start. The interface is little confusing to search the contact info while creating tickets.
What problems is the product solving and how is that benefiting you?
It can feel a bit complex for newcomers, and the cost might be a concern for smaller teams. But if you're looking for a reliable CRM that grows with you, it's a solid choice to boost sales and efficiency.


    Aakash A.

Salesforce means organised sales

  • October 14, 2024
  • Review provided by G2

What do you like best about the product?
I've found Salesforce Cloud to be a game-changer for managing customer relationships. Its AI-driven insights and seamless integrations have streamlined our sales and marketing efforts, boosting both productivity and customer engagement.
What do you dislike about the product?
It covers almost all the users scenarios requires very less customisation, but wherever customisation are required, it's quite difficult to implement those
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has streamlined our lead management, tracking, and reporting processes. It’s helped us prioritize prospects, automate workflows, and improve team collaboration, ultimately driving more efficient sales cycles and better results.


    Sarah D.

Best app to manage sales process and customer relations

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and implement. Customer support is quick and helpful. It has vast features to track and record sales closures. I use it everyday.
What do you dislike about the product?
No cons at the moment that I would like to report
What problems is the product solving and how is that benefiting you?
tracking leads and sales closures


    Aditi Singh Tomar .

Powering Sales Teams with Advanced Tools with Salesforce Sales Cloud

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce integrates seamlessly with many other platforms and apps, making data sharing and workflows easier for me . It also provides a wide range of tools for managing relationships, including lead tracking, opportunity management, and forecasting.Its process automation capabilities streamline tasks like email follow-ups, lead assignment, and reporting.
What do you dislike about the product?
I find the platform overwhelming, especially for small businesses, due to its extensive features and steep learning curve. it sometimes require technical expertise or developer assistance to fully tailor it to business needs. The interface clutteres and unintuitive at times, making navigation less efficient.
What problems is the product solving and how is that benefiting you?
Sales Cloud integrates data from various sources, providing a centralized the interactions, improving collaboration and decision-making. It helps to track and nurture leads more effectively, ensuring that no potential sales opportunity is missed. It also rovides real-time insights into sales pipelines, helping teams plan and forecast accurately.