Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce: Solid Choice with Team-Boosting Features
What do you like best about the product?
Salesforce is a solid software choice for teams. It offers useful features that can help teams work together more effectively.
What do you dislike about the product?
The software works well, so I have no complaints. It is a good, reliable program.
What problems is the product solving and how is that benefiting you?
This has been helpful for me in expanding my business.
The Double Edged Sword of Salesforce Sales Cloud
What do you like best about the product?
It's empower sales teams to sell smarter,faster and more efficiently all while building stronger customer relationship.
What do you dislike about the product?
It is powerful but can be complex and demanding to maintain especially for organization without dedicated technical support.
What problems is the product solving and how is that benefiting you?
Significantly improved my ability to manage and resolve key sales challenges.It helps streamline lead tracking, automates repetitive tasks and maintain a clear view of every intraction in one centralized platform.
Seamless Integrations Make This a Standout Choice
What do you like best about the product?
the integration with other programs/sites
What do you dislike about the product?
It often happens that some functions don't work properly and you have to click multiple times or open and close sessions before being able to use a specific command
What problems is the product solving and how is that benefiting you?
It allows you to track all aspects of a deal and to identify any red flags, as well as quantify them economically
Great Sales Tracking & Integration, But Needs Faster Loading
What do you like best about the product?
I like that Salesforce Sales Cloud keeps track of all my sales emails & calls that I have. I can also create follow up tasks in order to push a deal to closing. It integrates well with my Microsoft Outlooks & the phone at my office desk.
What do you dislike about the product?
I dislike that it requires very strong WiFi in order to load everything properly. I wish it would load faster and more efficiently. Also, I find that there are some days where the Salesforce platform is down or under maintenance, which makes using it difficult.
What problems is the product solving and how is that benefiting you?
It benefits me by allowing me to keep track of all my deals, sales contacts, conversations, emails and phone calls in one place. It is great at consolidating all my work efforts and shows what I am working on to my manager well.
Centralized Visibility for Sales Pipeline
What do you like best about the product?
Leads, accounts, opportunities, activities — are all in one place.
What do you dislike about the product?
Lower-tier support can be slow or less helpful. Some issues require escalating to higher support tiers or external consultants.
What problems is the product solving and how is that benefiting you?
As teams grow, it’s hard to maintain consistent processes, data quality, and forecasting accuracy. Sales Cloud scales easily, supports complex processes, and ensures consistent practices across teams.
Outstanding User Experience
What do you like best about the product?
User experience and ease of access. Also the UI is intuitive.
What do you dislike about the product?
Sometimes performance issues and some downtime is there.
What problems is the product solving and how is that benefiting you?
Hassle free experience for creating new customers, following up with them and finding new leads.
User-Friendly and Easy to Learn—Salesforce Exceeds Expectations
What do you like best about the product?
Salesforce is designed to be very user friendly and makes it easy for the user to learn the software at a fast and efficient pace.
What do you dislike about the product?
There is not anything I dislike about Salesforce. The software is great.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of customer and contract organization. The software benefits our company greatly by giving us organization tools and a user friendly layout for us to navigate our customers and various sales.
Effortless File Storage and Access—Loving Everything So Far
What do you like best about the product?
It is very easy to store my files and access them
What do you dislike about the product?
Right now, I like everything about it. It is very easy to use especially for customer support and it is reliable for frequent use
What problems is the product solving and how is that benefiting you?
It is helping store and retrieve my data securely
Boosts Productivity with Automation, But Pricey and Complex for Small Teams
What do you like best about the product?
The ease of automating mundane tasks like data entry and routine follow ups has lead to an increase in productivity. Apart from that features supporting lead management and pipeline tracking are awesome.
What do you dislike about the product?
It has steep learning curve apart from a hefty cost which might not be feasible for smaller organizations.
What problems is the product solving and how is that benefiting you?
Lead management and pipeline tracking and integration with other tools like mail box etc.
Effortless Setup and Organization with Salesforce
What do you like best about the product?
I love how easy it was to set up Salesforce Sales Cloud, as I was able to navigate it effortlessly right from the start. I appreciate the organization it brings to our operations, particularly in keeping track and managing sales leads efficiently. The platform's ability to streamline contact information is incredibly useful, allowing my team to access vital client details quickly. I also value the seamless integration with other software like Sage 100, which enhances our workflow. Furthermore, the ease of use and the capability to check in from multiple locations are standout features that significantly enhance our operational flexibility.
What do you dislike about the product?
I would prefer if there were more easily accessible training resources.
What problems is the product solving and how is that benefiting you?
I use the product to keep everything organized, allowing my team to easily look up sales leads, enhancing efficiency.
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