Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Lead Management, but Slow Lightning Experience
What do you like best about the product?
Powerful and expandable platform for managing your leads to pipeline to quoting
What do you dislike about the product?
Loading on lightning experience is slow.
What problems is the product solving and how is that benefiting you?
Manage our leads and accounts as well as the opportunities, products and contracts very effectively
Challenging Setup, Flexible and Beneficial Use Cases
What do you like best about the product?
I love how Salesforce Sales Cloud has accelerated our client onboarding and sales processes, significantly reducing manual work. The lead and opportunity management features, along with performance signals, are immensely useful. Its flexibility to adapt to various use cases stands out as a major benefit.
What do you dislike about the product?
{"I found the initial setup of Salesforce Sales Cloud to be quite difficult, taking about six months to get everything in place. The process was time-consuming due to the need for connecting different types of data fields and deciding on the design, as well as accommodating a large organization of three to five hundred people.","Handling various integrations and APIs added complexity to the setup process, requiring significant effort to get everything functioning smoothly.","The integration with Outreach hasn't been particularly beneficial for our needs, which presents a challenge in maximizing the overall effectiveness of Salesforce Sales Cloud.","I think by default, the design of Salesforce Sales Cloud could be more visually appealing. It requires a lot of effort to engage the business with its current aesthetic, which I feel is important for user engagement."}
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud speeds up client onboarding and sales, and reduces manual work, enhancing efficiency.
Sales Cloud Makes Selling Easy and Efficient
What do you like best about the product?
Sales cloud sales process is straightforward and helps sales reps sell better
What do you dislike about the product?
There is nothing as such to dislike. Product is amazing
What problems is the product solving and how is that benefiting you?
Sales planning and better selling
Efficient Tool for Bridging Exposure and Acquisition
What do you like best about the product?
This tool effectively bridges the gap between exposure and acquisition, making the process more efficient.
What do you dislike about the product?
Nothing comes to mind at the moment because it’s so intuitive.
What problems is the product solving and how is that benefiting you?
There are noticeable communication gaps between the technical team and the customer.
Works Great and Exceeds Expectations
What do you like best about the product?
It works so well. I am really excited tbh
What do you dislike about the product?
Not much, I don’t really have anything to complain about
What problems is the product solving and how is that benefiting you?
Helping me to sell more
Reliable and Well-Loved After 20 Years of Daily Use
What do you like best about the product?
Nice, have it for 20 years, using it daily
What do you dislike about the product?
Nice, have it for 20 years, using it daily
What problems is the product solving and how is that benefiting you?
Nice, have it for 20 years, using it daily
Low-Code Solution with Easy Implementation
What do you like best about the product?
I appreciate how easy Salesforce Sales Cloud is to use, making configuration simple without needing extensive coding. The opportunity tracking and reporting features are valuable to leadership, enhancing our pipeline visibility. The flows are particularly useful for swiftly implementing business requirements with minimal development team dependency. I also value it as a low-code solution that supports security and integrates service bots.
What do you dislike about the product?
UI
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud solves document tracking issues, enhances opportunity tracking, and aids in reporting and leadership forecasting. The low-code solution allows quick implementation without much reliance on developers, improving efficiency.
Great Features, but Maintenance with Quarterly Releases Is Challenging
What do you like best about the product?
Lots of out of the box features to implement
What do you dislike about the product?
Maintenance can be painful a
With quarter releases
With quarter releases
What problems is the product solving and how is that benefiting you?
Sales funnel
Sales Path is Great, No Major Dislikes
What do you like best about the product?
Sales path and easy config for products and pricing
What do you dislike about the product?
Forecasting can be improved using analytics
What problems is the product solving and how is that benefiting you?
Lead assignment to Channel teams
Salesforce: The Powerhouse of Reporting and Decisions
What do you like best about the product?
I love the reporting and dashboards of Salesforce. Their potential allows me to make informed decisions by having all the data at hand and using it effectively.
What do you dislike about the product?
The only area I think could be improved is reporting. I would like to be able to create reports on any object in Salesforce, but currently there are some hidden objects that prevent this function. Even if I try to create a custom report, it is not possible to generate a report on certain managers.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage quotes and create subscriptions, leveraging its reporting and dashboard capabilities to make informed decisions with centralized data.
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