Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud: Centralized Data and Easy Relationship Management
What do you like best about the product?
I like how Salesforce Sales Cloud helps us keep all our jobseekers, partner, and program data in one place. It makes it easy to track interactions, manage relationships, and get a full view of our impact through reports and dashboards.
What do you dislike about the product?
For nonprofits, certain Sales Cloud features are geared more toward corporate sales use cases, so adapting them for nonprofit relationship management sometimes requires extra customization.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us manage relationships, track interactions, and centralize data across teams. It’s made our communication more efficient, improved reporting accuracy, and given leadership real-time visibility into our impact.
Lead Progress: Great Path, No Dislikes
What do you like best about the product?
Lead Progress as a path - easy to know where the clowna are and what they need to be converted
What do you dislike about the product?
Nothing i dislike, thing are getting better and better
What problems is the product solving and how is that benefiting you?
Guiding clients with complex onboarding process
Great Tool for Sales Growth with No Issues So Far
What do you like best about the product?
How it helps the sales process and helps us grow the business
What do you dislike about the product?
Nothing. It has been great so far, no issues
What problems is the product solving and how is that benefiting you?
The be able to have a scalable solution
Great Forecasting Features, But UI and Account Planning Need Improvement
What do you like best about the product?
The opportunity objekt connected with the forscasting functionality
What do you dislike about the product?
the ui could be updated and the account plan objekt better
What problems is the product solving and how is that benefiting you?
Drive sales value
Great Web-to-Lead Features, but Mobile App Needs Work
What do you like best about the product?
Web to lead and converted leads and different opportunity record types
What do you dislike about the product?
The mobile app needs improvement and could be better
What problems is the product solving and how is that benefiting you?
Sales pipeline
Robust and Secure Enterprise CRM
What do you like best about the product?
Salesforce Sales Cloud is a robust, enterprise-grade platform that excels in handling complex business needs while meeting strong compliance and security standards. It offers extensive learning resources, an active community, and deep integrations with other tools.
What do you dislike about the product?
Requires knowledgeable staff to effectively manage and monitor its various components.
What problems is the product solving and how is that benefiting you?
Collaboration between Marketing and Sales and Reporting
Quick 360° Customer View and Easy Navigation
What do you like best about the product?
Quick and easy 360 view of the customer or prospect, and ease of navigation as a user across objects
What do you dislike about the product?
High cost of ownership to be able to unlock additional features
What problems is the product solving and how is that benefiting you?
Opportunity management
Great for Lead and Opportunity Management
What do you like best about the product?
Managing leads and opportunities, as well as streamlining the sales cycle, are key aspects that stand out for me.
What do you dislike about the product?
The representatives are not willing to enter data, which makes it difficult to keep everything current.
What problems is the product solving and how is that benefiting you?
I am working to gain a complete understanding of customers' purchasing habits.
Great for Simple Reports, but Limited in Depth
What do you like best about the product?
Easy to use and build reports for my reps
What do you dislike about the product?
Limited reporting, only allows for 2-3 layers of reporting
What problems is the product solving and how is that benefiting you?
Visibility into pipeline to manage customers
Efficient at Scale, but Implementation Is Challenging
What do you like best about the product?
Efficiency at scale and automated workflows
What do you dislike about the product?
Ability to implement with limited resources
What problems is the product solving and how is that benefiting you?
Keeping sellers on track and refining their day
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