Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Experience, Nothing to Dislike u
What do you like best about the product?
Nice I used it for manage opportunities and leads this is
What do you dislike about the product?
Nothing good tool I recommend this to this amazing.
What problems is the product solving and how is that benefiting you?
Tony Anil opportunity management and lead management
Great Support and Resources, but Forecasting and setup Needs Improvement
What do you like best about the product?
Sales cloud is probably one of the most used clouds in the Salesforce ecosystem, and therefore is well supported, well documented, and there's plenty of resources to learn about standard features and how to customize it.
What do you dislike about the product?
It feels like forecasting is convoluted, if not unreliable or unusable and the set up for different sales paths appears to be outdated.
What problems is the product solving and how is that benefiting you?
Sales cloud so the problem of not knowing or be able to predict what deals/donors are engaging with us right now and Huynh and for how long and when they might give to my organization. This greatly benefits, my organization as a whole, but especially executive leadership who previously had no idea or provided on word-of-mouth and rumors to get an idea of who we were talking to and who might give
Great Opportunities, But Pricey
What do you like best about the product?
The Opportunity Object in Salesforce Sales Cloud.
What do you dislike about the product?
The price of Salesforce Sales Cloud is expensive.
What problems is the product solving and how is that benefiting you?
Pipeline Management
Very Helpful Tool for Our Organization
What do you like best about the product?
Very helpful for our organization cant wait to use iti dont dislike a lot of things
What do you dislike about the product?
I dont dislike anything about it it is great
What problems is the product solving and how is that benefiting you?
Helps us bring in new tech!
Intuitive and Powerful for Marketing
What do you like best about the product?
I really like that the setup is not complicated and that it is very intuitive. Additionally, I find benefits in the increase in sales that I achieve thanks to the capabilities of sending mass campaigns. The ease of integration with platforms like Meta and the availability of data are aspects that I truly appreciate, along with the segmentation and connection with various channels. The seamless integration with other tools also adds a lot of value for me.
What do you dislike about the product?
I wish for all the tools to be unified in a single dashboard.
What problems is the product solving and how is that benefiting you?
I solve problems related to sending mass campaigns, which benefits with an increase in sales.
Simplified Lead Management, but Opportunity Features Need Updates
What do you like best about the product?
Managing leads and opportunity pipelines has become much simpler.
What do you dislike about the product?
There is still significant room for improvement in opportunity management, as it seems that the features have not evolved much over the past few years.
What problems is the product solving and how is that benefiting you?
Addressing challenges related to sales and their associated processes.
Great B2B Sales Hub, but Licensing Costs Add Up for Small Businesses
What do you like best about the product?
This platform serves as an effective central hub for managing the B2B sales process.
What do you dislike about the product?
The licensing costs are challenging for small businesses, and you often need to purchase several additional licenses to access more advanced features.
What problems is the product solving and how is that benefiting you?
Handle the sales process
Effortless Setup, Boosts Sales Performance
What do you like best about the product?
I appreciate the ease of implementation and how robust Salesforce Sales Cloud is in supporting the sales team. Its features and capabilities effectively increase sales and improve customer service experience. I'm impressed with how seamlessly it integrates with tools like SAP and Tableau, enhancing our workflow.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find the product increases our sales and churn rate management, enhancing customer service and supporting the sales team effectively.
Useful for Sales but Overloaded Screens
What do you like best about the product?
I love how SLSK Cloud helps me sell my products by offering the ability to track ongoing opportunities. The new features are also a valuable asset. I mainly use the software from the Salesforce suite, which integrates well together.
What do you dislike about the product?
Too much information on the different screens.
What problems is the product solving and how is that benefiting you?
I use SLSK Cloud mainly to sell my products, and it helps me have strong control over ongoing opportunities.
Streamlined CRM, User-Friendly and Innovative
What do you like best about the product?
I value Salesforce Sales Cloud's ability to integrate service and sales processes into a unified platform, enhancing visibility across departments. The AI capabilities significantly streamline operations, boosting efficiency for agents. Salesforce stands out as the best choice for enterprise-level CRM. It's also user-friendly with innovative features, and the support team resolves issues promptly, offering a great overall experience.
What do you dislike about the product?
I find that dealing with support tickets can be somewhat challenging, causing some angst even though issues are usually resolved in a decent time for a complex solution like Salesforce. Additionally, I believe there is room for improvement in streamlining data processes, which would be highly beneficial.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud streamlines processes, enhances efficiency with AI, and offers a unified platform connecting service and sales. It's user-friendly once learned, benefiting reps by improving workflow efficiency.
showing 331 - 340