Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Pleasant and helpful
What do you like best about the product?
Data cloud where we can host dara and it integrates
What do you dislike about the product?
Too much into ecosystem locked in , it needs to be more open configurable
What problems is the product solving and how is that benefiting you?
Unlocking user experienxes
User-friendly features and the strengths of AI integration
What do you like best about the product?
We have received feedback that it is very convenient for Korean companies to use Salesforce Sales Cloud. The reviews are particularly impressive because it allows companies to effectively manage their data and promote sales through AI. Additionally, thanks to the credits provided by Salesforce Korea, it is easy to use and it is beneficial to be able to offer services to many companies at the same price.
What do you dislike about the product?
There isn't any yet.
What problems is the product solving and how is that benefiting you?
It is convenient for companies to use and improves data management and sales by applying AI.
Great for Managing Customers and Predicting Sales
What do you like best about the product?
Manage customers, lead and opportunities. Also predict sales.
What do you dislike about the product?
Everything is perfect. But nothing to share at this time but love raise a concern in future by creating a case
What problems is the product solving and how is that benefiting you?
Integrate Agent for sales and getting feedback and direction.
Great for Leads, but Slow Performance and Reporting
What do you like best about the product?
Leads and opportunities, account and contract
What do you dislike about the product?
Slow and reporting, analytics and proactive
What problems is the product solving and how is that benefiting you?
Nooooooo
Customizable Sales Cloud Boosts Visibility and Standardization
What do you like best about the product?
I appreciate the visibility Salesforce Sales Cloud provides for sales data, making it much easier to oversee the process. I love how seamless the contracting process has become, as well as the standardization it brought to our workflows. The approval process and ability to capture information and activities in stages are incredibly useful features. Furthermore, its high level of customization allows us to build upon the standard functionality, tailoring it to fit our unique needs.
What do you dislike about the product?
I find there are limitations on field tracking and the number of records that can be captured in certain aspects of Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud enhances visibility of sales data, streamlines contracting, and standardizes processes, ensuring data is stored centrally and followed uniformly.
Easy Sales Tracking and Customizable Flows
What do you like best about the product?
Easy way to track all sales opportunities in the platform we already use as a company. Easy to configure and build particular flows for our processes.
What do you dislike about the product?
Needed work out of the box, but wasn’t a major lift to make it work as needed
What problems is the product solving and how is that benefiting you?
Allowing us to track sales from initial lead to closed opp with ease
Great Integration Capabilities with Many Tools
What do you like best about the product?
I can integrate the solution with a lot of tools
What do you dislike about the product?
To integrate with more app that I need..
What problems is the product solving and how is that benefiting you?
To sell different kind of products, doesn't matter the field in which you are.
Great for Creating Opportunities, but May Be Too Technical for Some
What do you like best about the product?
The user Experience to create new opportunities
What do you dislike about the product?
It might be Too technical for some users
What problems is the product solving and how is that benefiting you?
Lead and opportunity conversions
Great Features and Resources, but UI Still Has Limitations
What do you like best about the product?
Easy to configure, lots of ootb functionality, lots of learning resources
What do you dislike about the product?
Users still complain about ui limitations sometimes
What problems is the product solving and how is that benefiting you?
Having all data we need in one place, pipeline tracking, lead management
Powerful AI Integration, but Navigation Feels Cluttered
What do you like best about the product?
The level of integration with AI from Einstein to agentforce you can learn more about your customer than ever before, what used to take multiple pages and notes can be summarized quickly.
What do you dislike about the product?
All the tabs along the top that make it feel like you have to navigate around as opposed to being in a single place. I think AI will remove a lot of that navigation though.
What problems is the product solving and how is that benefiting you?
Keeping track of all our fans and allowing us to engage with them more authentically.
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