Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Features but Occasionally Slow
What do you like best about the product?
Is awesome it gets the job dobe and creating reports is easy
What do you dislike about the product?
It's slow sometimes and leads and contacs should be one object
What problems is the product solving and how is that benefiting you?
Selling and inbounds lead follow up
Great Data Integration, but Complex Object Relationships in Salesforce
What do you like best about the product?
Salesforce keeps all our data in one place and connects to most external systems
What do you dislike about the product?
Sometimes the object model relationship is difficult to map and manage with managed packages custom objects
What problems is the product solving and how is that benefiting you?
Reporting and visibility
Sales reporting
Lead gen attribution
Case
Overall data and infrastructure
Sales reporting
Lead gen attribution
Case
Overall data and infrastructure
Convenient All-in-One Platform, but Basic on Some Systems
What do you like best about the product?
Having all the information brought together in a single platform is very convenient.
What do you dislike about the product?
It is simple to use on the system platform and easy to navigate.
What problems is the product solving and how is that benefiting you?
Traceable data is available for every product.
Flexible and Customizable, but Admin Interface Feels Outdated
What do you like best about the product?
The flexibility, the ability to accommodate any sales related process (fields, objects, screens, automations, etc)
What do you dislike about the product?
Certain screens and settings on the admin side appear to be outdated.
What problems is the product solving and how is that benefiting you?
I appreciate being able to keep all of our CRM information and data organized within a single system, which also makes it easy to collaborate with my colleagues.
Intuitive and Easy to Use, but Requires Frequent Customizations
What do you like best about the product?
The ease of use and its intuitive features
What do you dislike about the product?
Sometimes need to add a lot of customizations
What problems is the product solving and how is that benefiting you?
I work in the partners team and salesforce sales cloud has a lot of features to help
Endless Activities to Enjoy
What do you like best about the product?
Infinite things to do. Integration, agentforce, etc.
What do you dislike about the product?
Implementation could be faster and easier.
What problems is the product solving and how is that benefiting you?
Pipeline management.
Versatile but Occasionally Unreliable
What do you like best about the product?
The versatility of use. It’s accessible from
Anywhere
Anywhere
What do you dislike about the product?
Sometimes it’s not functioning properly. Occasionally we have lag time on linked info
What problems is the product solving and how is that benefiting you?
It allows our teams to work remotely and still access data
Improvement of Commercial Efficiency, Configuration Challenges
What do you like best about the product?
I appreciate how Salesforce Sales Cloud makes salespeople much more efficient and improves productivity. I am also very pleased with how it works overall, especially regarding the agency force part.
What do you dislike about the product?
I find that the initial setup of Salesforce Sales Cloud is difficult, especially when scaling. Additionally, I would like to have cheaper prices, especially for the agency force part.
What problems is the product solving and how is that benefiting you?
The salespeople are much more efficient and I have an increase in productivity thanks to Salesforce Sales Cloud.
Easy to Use If You Have an Idea what you want
What do you like best about the product?
It’s easy to handle if you have an idea what you want to build
What do you dislike about the product?
To much in the screen not enough templates
What problems is the product solving and how is that benefiting you?
Need a crm so we use it and it makes sense for sales people to use it for sales tracking and etc
Outstanding Forecasting and 360-Degree Customer View
What do you like best about the product?
Everything about it stands out to me, especially the forecasting features and the comprehensive 360-degree view it provides of our customers and pipeline.
What do you dislike about the product?
I don't think there is anything I dislike. In fact, I love it. I'm a heavy user.
What problems is the product solving and how is that benefiting you?
The platform offers useful features for account visibility and campaign management. I find it straightforward to monitor my accounts and oversee campaigns, which helps me stay organized and informed.
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