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Salesforce Sales Cloud

Salesforce, Inc. | 1

Reviews from AWS Marketplace

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External reviews

10,000 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Junior L.

Junior review

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
AI and agentforce, super good to have a good use experience
What do you dislike about the product?
Well, the features could be more integrated
What problems is the product solving and how is that benefiting you?
CPQ process and definition of sales flow


    Angela M.

Sales Cloud great experience

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
We use Sales Cloud and it makes or sales team efficient and knowledgeable on thir deals
What do you dislike about the product?
Not much to not like. Faithful customer for over 10 year's
What problems is the product solving and how is that benefiting you?
Helping our reps stay on top of their opportunities


    Non-Profit Organization Management

Salesforce sales cloud gives me what I need to succeed

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce sales clouds best feature is its customization and ability to create dashboards that help users track sales in real time
What do you dislike about the product?
Unavoidable bugs and slow to updates. Wish I could have more solutions faster
What problems is the product solving and how is that benefiting you?
Helping us track leads and sales


    Kathryn P.

Sales Cloud is the perfect tool for the entire sales cycle

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud is easy to use for sellers and operations. The features are unparalleled and the addition of AI is invaluable.
What do you dislike about the product?
The only downside to Sales Cloud can be user adoption and training. You need buy in from your users and can take time to train and have adoption support.
What problems is the product solving and how is that benefiting you?
Sales cloud keeps our sales team organized and on track. It allows management to review pipeline and make accurate forecasts. It benefits me in sales operations to improve upon forecast accuracy.


    Cole T.

Blown away- the future is here

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Forward thinking from salesforce is going to make our sales process so much more streamlined, automated, and scalable.
What do you dislike about the product?
Competing with our existing systems and advocating for change is always a struggle
What problems is the product solving and how is that benefiting you?
Lots of the problems I hear about daily are are addressed with the new sales cloud because the focus is on the experience of our sales team.


    Financial Services

Good experience with Salesforce

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The complete view of customers is helpful
What do you dislike about the product?
Complex customization that requires technical skills
What problems is the product solving and how is that benefiting you?
Data loss and lack of communication


    Chiara F.

Sales Cloud is the SUPERIOR CRM

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
I love how easy the UI is to tracks customer data and be able to see sales visually. It also makes it simple to collaborate and track tasks.
What do you dislike about the product?
There's not much I dislike. Reminders of how to increase possibility of sales.
What problems is the product solving and how is that benefiting you?
Ensuring the customer journey is uniform globally.


    Neha M.

Track account Performance

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud in salesforce is an excellent tool to manage work , day to day activities, meetings in one place. Ever since we have started using this tool our sales representative are able to update thier work efficiently . We always look for 1 stop for all solution and here we are with salescloud. This has enabled our account managers to track the performance of their teams. They are able to track all activities and existing prospects their team is working on.It is more
What do you dislike about the product?
every compant has som restrictions and limitations so we have and there is nothing i dislike about sales cliud. It is all internal .
What problems is the product solving and how is that benefiting you?
Account Managment , tracking of events and capaings .


    Information Technology and Services

Sales Cloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
My company uses Sales Cloud to keep track of our customers and it is very helpful in allowing us to track leads from first contact through securing a qualified customer.
What do you dislike about the product?
It is pricey for a smaller company, but may be worth it once processes are customized to your business.
What problems is the product solving and how is that benefiting you?
Keeping customer data all in one place and easily reportable is a huge help to us.


    GUSTAVO S.

A lot of value added

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
360 view of customer profile and background
What do you dislike about the product?
Nothing so far, very good experience, both implementing and using
What problems is the product solving and how is that benefiting you?
Lack of client, visibility and history