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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Highly Customizable and Integrative, but Pricey for Small Organizations

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is the ability to completely tailor the system to fit our organization’s needs and to integrate various applications seamlessly.
What do you dislike about the product?
The cost and affordability for smaller organizations are important considerations.
What problems is the product solving and how is that benefiting you?
It has enabled us to grow and sustain our customer base.


    Juan Ignacio A.

Total Transformation with Salesforce Sales Cloud

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I love how Salesforce Sales Cloud integrates everything into a single tool with automated processes, allowing access to centralized opportunities, quotes, and leads in the cloud from anywhere. The ease with which one can learn and design sales processes due to its intuitiveness is remarkable. Additionally, I appreciate its scalability and adaptability to the market, especially with future integrations like Einstein and Agent Force. The conversion of leads to accounts, contacts, and opportunities through a complete sales process is very powerful and useful.
What do you dislike about the product?
I know that many of the salespeople I work with see the price of the licenses as a problem. It would be good if the price were more accessible for different companies, sizes, and countries.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates opportunities, quotes, and leads that were scattered across different systems, integrating them into one place with automated processes accessible in the cloud, making their management easier.


    Hospital & Health Care

Einstein AI Integration Delivers Predictive Power Effortlessly

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Einstein AI integration Predictive Power Without the Guesswork
What do you dislike about the product?
Cost and the license models for Salesforce. As well as Steep Learning Curve
What problems is the product solving and how is that benefiting you?
Have a member profile and a 360-degree customer view


    Computer Software

Great Sales Features, But Pricing Lacks Transparency

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
You can perform sales related activities intelligently at one place
What do you dislike about the product?
No clarity on the pricing of data could and agent force.
What problems is the product solving and how is that benefiting you?
It’s making the selling easier.


    Non-Profit Organization Management

Easy to Use, but Some Skills Take Time to Learn

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Great program and super easy to use for all
What do you dislike about the product?
It takes a good amount of time to learn some of the sjilks
What problems is the product solving and how is that benefiting you?
Communicate and ops flows for cisty


    Human Resources

Efficient Sales Management with Sales Cloud, but Feature Overlap Causes Confusion

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Sales Cloud has been extremely helpful for our sales team, especially in creating pipelines for opportunities and in prioritizing leads and outreach. It has made managing our sales process much more efficient.
What do you dislike about the product?
At the moment, there are numerous feature conflicts and overlapping new features, which makes it challenging to recommend options or continue building on the platform. Having clearer recommendations and a straightforward migration process would be very helpful.
What problems is the product solving and how is that benefiting you?
This tool has been valuable for our business by helping us prioritize leads, build a strong top-of-funnel, and plan our pipelines more effectively. It also supports our sales team in their outreach efforts.


    Insurance

Great Business Support, but Too Many Add-Ons and Licenses

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I absolutely appreciate the transformations happening in Salesforce to support the growing business.
What do you dislike about the product?
Number of products add on products and licenses to get the product accesses
What problems is the product solving and how is that benefiting you?
CRM for pipeline management


    Financial Services

Great Pipeline Management, No Complaints So Far

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Pipeline management is pretty great. Use it a lot.
What do you dislike about the product?
Nothing to note at this time. Enjoy the product.
What problems is the product solving and how is that benefiting you?
Nothing to note at this time. Really enjoying the product.


    Kranthi S.

Effective Sales Management but Needs UX/UI Improvements

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to track opportunities and manage leads effectively with Salesforce Sales Cloud. The functionality for tracking the sales pipeline through reports, dashboards, and CRM analytics is particularly beneficial to my workflow.
What do you dislike about the product?
I dislike the UX/UI of Salesforce Sales Cloud. It is an aspect that I feel requires improvement.
What problems is the product solving and how is that benefiting you?
I use the product for tracking sales pipelines, managing opportunities and leads, and leveraging reports and CRM analytics.


    Semiconductors

Great Revenue Analysis, Needs More Manager Insights

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Revenue analysis, and the ability of the end user to see everything in one place
What do you dislike about the product?
More manager insight so you can see it's a whole team or the GM can see his old region
What problems is the product solving and how is that benefiting you?
Consolidated place for our sellers to manage their accounts from end to end