Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy Opportunity Management, but Web to Lead Can Be Confusing
What do you like best about the product?
Ease of use of opportunities is great for me
What do you dislike about the product?
Sometimes web to lead can be confusing t
What problems is the product solving and how is that benefiting you?
Sales
Seamless Integration and Flows—No Complaints
What do you like best about the product?
The integration, process and flows. And the interface
What do you dislike about the product?
I have no problem whit salesclound. The best solution.
What problems is the product solving and how is that benefiting you?
Improve the producity
Effortless Lead Logging opp Conversion
What do you like best about the product?
It’s so easy to log leads and convert opportunities
What do you dislike about the product?
Not much I dislike about it. It is so easy to use
What problems is the product solving and how is that benefiting you?
Logging activity, leads, opportunities
Streamlined Onboarding with Robust Features
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its ability to provide a better understanding of clients and potential client structures. Its efficiency in reducing onboarding time by 98% is remarkable. I also value tracking opportunities and performance, which has increased applications by 50%, forecasting a revenue increase of £3,000,000
What do you dislike about the product?
I found the implementation process not as fast as expected due to the customization needed. The out-of-the-box reporting for sales performance could be better, as the sample reports frequently don't work effectively.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to understand client interactions, manage risk better with credit info, reduce onboarding time by 98%, and boost applications by 50%, forecasting a £3M revenue improvement.
Seamless Integration with Salesforce Apps, No Complaints
What do you like best about the product?
It is integrated with all the other Salesforce apps
What do you dislike about the product?
There is Nothing that I dislike currently
What problems is the product solving and how is that benefiting you?
Allowing us to integrate all our date
Sales for sales
What do you like best about the product?
It has a purpose-driven working structure that is focused on achieving clear goals.
What do you dislike about the product?
The interface could be much better for the user.
What problems is the product solving and how is that benefiting you?
Ensuring that global processes and data collection remain unique and consistent is important.
Powerful Sales Automation, but Beware of High Costs and Hidden Fees
What do you like best about the product?
Salesforce Sales Cloud is a powerhouse for sales teams, and what stands out most is how it streamlines the entire sales cycle with intelligence, automation, and personalization
What do you dislike about the product?
High Costs & Hidden Fees
Licensing, add-ons, and premium features can quickly add up. Many users report surprise charges for essential tools like API access or advanced analytics
Licensing, add-ons, and premium features can quickly add up. Many users report surprise charges for essential tools like API access or advanced analytics
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves some of the most persistent problems in sales — and the benefits ripple across productivity, forecasting, and customer relationships.
Streamlined Workflow, But Integration Hurdles
What do you like best about the product?
I enjoy how Salesforce Sales Cloud has increased our workflow and enhanced the customer experience through consistency across all our distribution channels. The leads platform is particularly valuable for managing leads, offering cross-channel and cross-distribution capabilities efficiently.
What do you dislike about the product?
I've faced significant challenges with integrating Salesforce Sales Cloud with our legacy systems. These integration difficulties, especially with non-Salesforce catalog capabilities, present a notable problem.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud unifies our products and services across regions and distribution, enhancing workflow and customer experience through consistent distribution.
Effortless Setup, Optimized Recruitment Management with Salesforce
What do you like best about the product?
I love how Salesforce Sales Cloud allows us to manage our recruiting pipeline effectively. It tracks candidates and helps manage the entire recruiting process. The opportunity management feature is particularly useful for our needs. Additionally, the setup was incredibly easy for us due to our partnership with Salesforce, making the transition smooth.
What do you dislike about the product?
I would prefer if Salesforce Sales Cloud had a voice agent feature for sales representatives.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage our recruiting pipeline, helping us track all candidates and streamline the recruiting process efficiently.
A Crucial Tool for Sales Team Efficiency
What do you like best about the product?
I love how Salesforce Sales Cloud streamlines the day-to-day activities of my sales team, providing a clear path and pipeline, with revenue and quota targets. The Opportunities feature is incredibly useful as it allows me to manage opportunity products and pricing across different markets. This feature integrates seamlessly with lead conversion and is critical for organizing and managing sales targets effectively. I appreciate that the entire system keeps all sales-related information together, simplifying reporting and management for the team. It's because of these features that I'd consider repurchasing the product. Overall, Salesforce Sales Cloud is fantastic for managing our sales process end-to-end.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be quite challenging due to the significant learning curve, especially since it was my first experience with a cloud-based system. Additionally, I dislike the current page layout as it requires a lot of scrolling up and down, which hampers efficiency when trying to see more fields at a glance.
What problems is the product solving and how is that benefiting you?
I use Sales Cloud to streamline my sales team's activities, providing clear pipelines, revenue targets, and a space for lead conversion, which helps maintain clear direction and collaboration.
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