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A journey that’s always new
What do you like best about the product?
Can condense in few steps what's important that sales track.
What do you dislike about the product?
Sometimes mobile experience is not covering all the needs.
What problems is the product solving and how is that benefiting you?
Having a common platform for many users worldwide
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Sales cloud review
What do you like best about the product?
TPM and retail execution, e2e integration, built in analytics
What do you dislike about the product?
Limited built-in reports available for TPM
What problems is the product solving and how is that benefiting you?
Sales planning capabilities and retail executioncapabilities
Sales Process
What do you like best about the product?
Automates sales processes and reduces the cycle.
What do you dislike about the product?
The price could be more competitive...
What problems is the product solving and how is that benefiting you?
Increase in the number of satisfied customers.
Sales Cloud continues to accelerate Profit
What do you like best about the product?
I've been using Sales Cloud for over 10 years, back before Classic was Classic. Every year, Sales Cloud manages to add a new feature or enhancement to ensure ease of UI, informative user education and deeper tracking of metrics that matter.
What do you dislike about the product?
While not necessarily Sales Clouds fault, many fields need to be history tracked in a customer journey, beyond the default limit of 20. Data is cheap and storage is cheaper, so I wish this limit were increased!
What problems is the product solving and how is that benefiting you?
Following the money. Having the amount field be a default field for several integrations is very useful.
Great
What do you like best about the product?
Out of the box functionality works in many situations
What do you dislike about the product?
Some reporting features could be enhanced
What problems is the product solving and how is that benefiting you?
Pipeline management. Making it easier for BDRs
Great for process automation
What do you like best about the product?
Process standardization is easy and quick
What do you dislike about the product?
Debugging flows is a pain sometimes in our org.
What problems is the product solving and how is that benefiting you?
Communication and touch points
Efficient and organized
What do you like best about the product?
Organization while project managing deal
What do you dislike about the product?
The UI could be more modernand intuitive
What problems is the product solving and how is that benefiting you?
Organization of notes for opportunities
This product is great
What do you like best about the product?
Salesforce Sales Cloud is reaching the next level of human augmented AI and places the customer first while delivering personalization and automation.
What do you dislike about the product?
There is a bit of a learning curve to get started.
What problems is the product solving and how is that benefiting you?
It is solving segmentation needs.
IT Director
What do you like best about the product?
All sales rep activities. Our sales rep use sales cloud a lot.
What do you dislike about the product?
Nothing to elevate. We use sales cloud for all pre sales activities.
What problems is the product solving and how is that benefiting you?
To help people to organize their customer visit
My experience using Sales Cloud
What do you like best about the product?
Sales cloud was my 1st experience using Salesforce in general. I learned a lot and really enjoyed implementing this in our org. We now use Service Cloud.
What do you dislike about the product?
It was just most quite what we needed. But overall it was a great intro to Salesforce.
What problems is the product solving and how is that benefiting you?
It really took us to the next level with limitations on contacts.
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