Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Pipeline Inspection and Cadences Have Transformed Our Field Sales Team
What do you like best about the product?
Pipeline Inspection has proven to be an excellent feature for our field sales team. The addition of Cadences and Einstein activities has truly transformed the way our BDRs work.
What do you dislike about the product?
Because Sales Cloud offers such a high level of customization, it can sometimes take the Sales Team a while to fully adopt new or updated processes.
What problems is the product solving and how is that benefiting you?
The platform has helped boost sales productivity and efficiency by automating key processes. It also enables better data-driven decision-making thanks to its AI-powered insights and analytics. Additionally, it strengthens customer relationships by offering a unified view of all customer interactions.
Powerful Automation Features, but Steep Learning Curve
What do you like best about the product?
The ability to levarage the asset object with opp and lead to achieve auto complete purchase process
What do you dislike about the product?
The complexity and high learning curve to actually use
What problems is the product solving and how is that benefiting you?
Having all sales related processes on a single stage
Seamless Integration, Boosted Sales and Efficiency
What do you like best about the product?
I appreciate the smooth setup process of Salesforce Sales Cloud with the assistance of the right system integrator. I find the conversion tracking from leads to customers and the use of dashboards for monthly presentations to the senior team extremely beneficial. The self-service enabled application is particularly useful, allowing the sales team to access insights on iPads or mobile phones, significantly reducing paperwork. Additionally, I value the integration of AI, which facilitates voice-to-text translation, easing data input while on the field.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track lead conversions easily and present dashboards to senior teams monthly, helping increase sales revenue from new and existing customers. It reduces paperwork through self-service applications, enabling our team to access insights on mobile devices.
Versatile Tool with Broad Use Cases, but Needs Easier Adoption
What do you like best about the product?
I like that I can utilise it in any industry and so many use cases
What do you dislike about the product?
It should be a bit more easy to adopt, right now a lot of training is needed before using it
What problems is the product solving and how is that benefiting you?
We try to deploy it for health care clients for their reimbursement management solutions
Great Sales Insights, but Pricey
What do you like best about the product?
Perfect for having insight on the pipeline, how sales are doing great (or not)
What do you dislike about the product?
The price, but I understand why because it brings value
What problems is the product solving and how is that benefiting you?
I am able to find everything I need about my client in one place
Neutral Experience: No Strong Likes or Dislikes
What do you like best about the product?
N/A no strong opinions at this time. Just learning about this product
What do you dislike about the product?
N/A no strong opinions at this time. Just learning about this product
What problems is the product solving and how is that benefiting you?
N/A no strong opinions at this time. Just learning about this product
Easy Setup, but Needs More Advanced Features
What do you like best about the product?
Really easy to setup and start working with
What do you dislike about the product?
Maybe more advanced objects and variables
What problems is the product solving and how is that benefiting you?
Solve sales flows of companies
Sales force cloud revoew
What do you like best about the product?
How it integrates easily with other apps
What do you dislike about the product?
Price is the only dislike that I have...
What problems is the product solving and how is that benefiting you?
Holistic view of customer
Centralized Customer Info, but Can Be Click-Heavy for Complex Accounts
What do you like best about the product?
Sales Cloud makes it easy to have alm needed information in the same place for our customers
What do you dislike about the product?
Sales Cloud can be a click heavy experience for larger, complex accounts
What problems is the product solving and how is that benefiting you?
Sales Cloud keeps all of our customer and order data in a streamlined consolidated place.
Great for Centralizing Information
What do you like best about the product?
All info in one place, new features included in license
What do you dislike about the product?
High barriers to entry for new users, requires learning curve
What problems is the product solving and how is that benefiting you?
Gives transparency and visibility to the lead to quote
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