Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Sales Cloud Simplifies Business—Few Drawbacks with Salesforce
What do you like best about the product?
Sales cloud makes doing business easier!
What do you dislike about the product?
There's not mich to dislike about any saleaforce product and limitations typically are due to our org
What problems is the product solving and how is that benefiting you?
Forecasting and pipeline management, kpis on general activity
Great Customization and Lead Management, but Reporting Needs Improvement
What do you like best about the product?
We appreciate how the platform allows us to manage our leads and opportunities in a streamlined flow. Another aspect we value is its high level of customization, which lets us tailor it to our specific needs.
What do you dislike about the product?
The reporting features are not the strongest, and we often have difficulty analyzing our data within the native app. However, Tableau helps us obtain those insights much more quickly.
What problems is the product solving and how is that benefiting you?
The platform allows teams to enter their opportunities in a single place and manage rules, which helps ensure compliance with our sales process. Another significant benefit is the visibility it provides to other teams, enabling them to better plan for the pipeline.
Great Workflow and Account Management, but Customization Slows Development
What do you like best about the product?
Workflow enhancements and account management
What do you dislike about the product?
Have to customize a lot of pieces which slows down future development
What problems is the product solving and how is that benefiting you?
Provide pipeline analytics and relationships details allowing sellers do focus on what they do best.
Great for Opportunities and Easy to Use
What do you like best about the product?
Opportunities contacts, ease of use, sales path
What do you dislike about the product?
None, I have nothing to comment here, thanks
What problems is the product solving and how is that benefiting you?
Logging activities
Overall a good system
What do you like best about the product?
Flexibility to add and adjust fields on the fly when new use cases are identified
What do you dislike about the product?
Everything must be done in multiple systems to be received into sales cloud
What problems is the product solving and how is that benefiting you?
Custer service case management, reporting
Comprehensive Sales Management, but Steep Learning Curve
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how it brings everything sales-related into one place. From tracking leads and opportunities to managing pipelines and forecasting, it keeps the entire sales process organized and transparent.
What do you dislike about the product?
While Salesforce Sales Cloud is a powerful platform, it can feel a bit overwhelming at first. There are so many features and customization options that it takes time to learn and set up everything properly. Some tasks require extra clicks or admin support, which can slow things down initially.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us track and manage client leads from first contact through case onboarding. Before, we relied on spreadsheets and email threads, which made it easy for potential clients to slip through the cracks. Now, every inquiry is logged, assigned, and followed up automatically.
Highly Customizable System That Adapts to Your Business Needs
What do you like best about the product?
Almost every aspect can be customized, from workflows and fields to reports and dashboards, allowing you to align the system closely with your business processes.
What do you dislike about the product?
The product comes with high costs, a complex and steep learning curve, and there is also the risk of encountering hidden expenses.
What problems is the product solving and how is that benefiting you?
Manual tasks, data silos, and inefficient sales processes are addressed by offering tools that automate workflows, centralize customer data, and streamline the sales pipeline. As a result, businesses benefit from increased sales productivity.
Great RevOps Hub, but Needs More Flexibility with Opportunity Products
What do you like best about the product?
The best part about it is how it acts as center point for all of the RevOps functions.
What do you dislike about the product?
I wish there was more flexibility when it comes to using Opportunity Products more seamlessly when building validation rules in related objects.
What problems is the product solving and how is that benefiting you?
Having all customer interactions and details stored in a centralised location makes it much easier to manage and access important information. This approach streamlines communication and ensures that nothing gets overlooked.
Sales with Sales Cloud
What do you like best about the product?
Ability to drive desired behaviour of sales activity through data capture to analytics to insights
What do you dislike about the product?
Nothing comes to mind at the moment in the way I use it.
What problems is the product solving and how is that benefiting you?
Use of system driven processes and validation with opportunity creation
Data Accuracy with validation
Insights with greater reporting capability
Data Accuracy with validation
Insights with greater reporting capability
Great Experience, Nothing to Dislike
What do you like best about the product?
It was a great product It was a great product
What do you dislike about the product?
It was a great product It was a great product
What problems is the product solving and how is that benefiting you?
It was a great product It was a great product
showing 231 - 240