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Great product
What do you like best about the product?
Easy use and feel for the end user. UI is easy to see
What do you dislike about the product?
Nothing - everything about this product meets the needs
What problems is the product solving and how is that benefiting you?
Pipeline management
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Great
What do you like best about the product?
My job runs on it, it my daily job to solve problem
What do you dislike about the product?
Going to the some page from setup, it's annoying there should be something easy
What problems is the product solving and how is that benefiting you?
Having customer data in 360 degree and that helps
It’s great
What do you like best about the product?
Helpful, it helps me closing more deals.
What do you dislike about the product?
Support of the product is not that up to the mark
What problems is the product solving and how is that benefiting you?
Sales process was very huge and it reduced it
Transformative Sales tool
What do you like best about the product?
I like how is easy to use and it's connectivity with the other salesforce tools
What do you dislike about the product?
I found it not created for SMB companies who face limited budgets.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping my customers, reach out clients in a more timely manner, reducing touch points and repetition
Super good
What do you like best about the product?
The new agent seems to have a lot of potential
What do you dislike about the product?
Need for Datacloud for agents is too big
What problems is the product solving and how is that benefiting you?
We use it as a cockpit
Selling is transparent
What do you like best about the product?
It is easy to see the status of sales opportunities
What do you dislike about the product?
Manually updating at each point they change status
What problems is the product solving and how is that benefiting you?
Collaboration.
Sales Cloud has transformed my sales org
What do you like best about the product?
I love the powerful workflows that help make my sales teams lives easier. I'm also a big fan of the AI components.
What do you dislike about the product?
I don't have many downsides. I would just mention that to paint the full customer 360 you will also need other clouds.
What problems is the product solving and how is that benefiting you?
Increasing sales and pipeline
Data Connectivity
What do you like best about the product?
360 Customer data view with accounts and contacts.
What do you dislike about the product?
User access and roles with other clouds.
What problems is the product solving and how is that benefiting you?
Giving our teams better access to our customer data and one platform for all their needs.
Amazing
What do you like best about the product?
All in one place customer, product, orders and great mobile experience
What do you dislike about the product?
UI could be so much better specially reports and dashboards
What problems is the product solving and how is that benefiting you?
Customer 360 approach thru different channels
Pipeline Visibility
What do you like best about the product?
We can predict future sales with visibility into pipeline and forecasts.
What do you dislike about the product?
I don't have anything negative to say about the product
What problems is the product solving and how is that benefiting you?
Nothing at the moment, but hope to take some of the lessons from Dreamforce back to the team.
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