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Costly in comparison
What do you like best about the product?
The product is an industry standard and for most enterprise solutions it is the go to product to consider and integrate
What do you dislike about the product?
It is quite pricey in comparison to other products in the market however, it has its reasons because of its high-level of security and in comparison, the brand reputation is much higher, and there is a better solution than other products in the market
What problems is the product solving and how is that benefiting you?
It is the best for most of our sales cloud solutions and the options they provide are much better than other competitors in the market
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Very Customizable!
What do you like best about the product?
The ability to use the features of Salesforce to customize any aspect to tailor the sales process to fit your business
What do you dislike about the product?
Sales can be complex and there are some limits that can be reached easily in a big implementation.
What problems is the product solving and how is that benefiting you?
It is solving being the source of truth. You can use it on any device and it is reliable enough so no users are logging interactions, etc outside of the tool.
Sales cloud review
What do you like best about the product?
Helps centralize and increases visibility across the company
What do you dislike about the product?
Ease of configuration can lead to challenges with over customization
What problems is the product solving and how is that benefiting you?
Customer relationship management, lead management, pipeline management
My sales could experience
What do you like best about the product?
Allows the sales team to effectively manage the customers, deals. Streamline sales process
What do you dislike about the product?
Nothing in particular. It works as expected.
What problems is the product solving and how is that benefiting you?
Sales cloud is streamlining the lead to order process.
Great cloud
What do you like best about the product?
Ability to manage sales and customer at the same time with Report
What do you dislike about the product?
CPQ being discontinued and moving RLM, but SF not having much solution for existing cpq license orgs
What problems is the product solving and how is that benefiting you?
Many
The automation of Sales Cloud.
What do you like best about the product?
Declarative tools can automate processes easily. Examples include agent builder and prompt builder.
What do you dislike about the product?
I do not have any feedback regarding dislike. I like SC.
What problems is the product solving and how is that benefiting you?
I assist businesses with sales. I am an IT person, and it is easy to support our users.
Sales Cloud Way2Go
What do you like best about the product?
Efficient ways for Lead and Opportunity Management
What do you dislike about the product?
Limited out of the box reporting and OOB limitations leading to customizations
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud solves scattered customer data problem by centralizing customer information in one platform to provide a 360 degree view
Sales Cloud Review
What do you like best about the product?
We are using Sales Cloud for a long time and it is one of the best product
What do you dislike about the product?
We get update 3 times a year and we need to kee ourself upgraded all the time
What problems is the product solving and how is that benefiting you?
It solves our problem of selling our software services to Customers and also support CPQ cycle
Salesforce business process manager leveraging sales and service cloud
What do you like best about the product?
Sales cloud allows our sales and service teams work together managing opportunities and customer support to provide the best experience and accurate forecasting.
What do you dislike about the product?
With each release there is new functionality that may require more rework of processes to take advantage of
What problems is the product solving and how is that benefiting you?
Capturing opportunities and providing insights to management.
Salesforce Sales cloud No more lost leads
What do you like best about the product?
Due to Sales Cloud, my company was able to better track Leads with lead management and had an overall better view of our opportunity pipeline. The sales cloud was easy to integrate and easy to implement. We had to contact customer support to increase our user license and that was an easy process. We use Salesforces Sales Cloud daily and our daily user count is now stable with our continued growth we have found the right product for us.
What do you dislike about the product?
We could not find one, we only wish we found it sooner as it would have saved us more money and long nights.
What problems is the product solving and how is that benefiting you?
Before we used Excel spread sheets to track our Leads and Opprotunities. With Sales cloud we have better overall lead and opportunity tracking and management and enhanced account management that comes with the sales automation that we have in place.
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