Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Sales Platform That Streamlines Deal Management
What do you like best about the product?
What I appreciate most about Salesforce Sales Cloud is its ability to bring together all customer and opportunity information within one intuitive platform. This centralization makes the sales process more efficient, enhances the accuracy of forecasting, and allows me to monitor every interaction. As a result, I can manage deals more effectively and accelerate the process of closing opportunities.
What do you dislike about the product?
One aspect I find challenging about Salesforce Sales Cloud is that its extensive array of features can be overwhelming, especially for those who are new to the platform. While the customization options are robust and offer a lot of potential, making the most of them often demands extra time and effort to configure workflows and truly maximize the platform’s value.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses the challenge of managing customer information spread across various channels and tools. By bringing together leads, opportunities, activities, and forecasting into a single platform, it enables me to stay organized, focus on the most important deals, and have a clear view of the entire sales pipeline. This not only boosts efficiency and enhances the accuracy of follow-ups, but also makes it easier for me to close more business with less manual work.
Seamless AI Integration and Mobile Access Boost Productivity
What do you like best about the product?
It has seamless AI capabilities like deal insights and predictive scoring that helps us to focus on the potential and profitable leads.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
It has seamless integration capability with other tools even third party tools.
It supports mobile phone apps which helps us work on the go and this is an added advantage for us as it promotes great streamline work flow.
What do you dislike about the product?
I do not has issues with this tool. I have no dislikes.
What problems is the product solving and how is that benefiting you?
Before this tool was installed in the company we had issues with field officers as they could only update deals once they return from the fields but this tool helps us to receive updated from the field in real-time through mobile phones. This promotes a streamline workflow.
Powerful, User-Friendly CRM That Supercharges Sales
What do you like best about the product?
Salesforce Sales Cloud is a powerful, user-friendly CRM that centralizes the entire sales process, offers great automation, and gives clear visibility into leads, opportunities and forecasts making selling faster and more organized
What do you dislike about the product?
It’s powerful, but the downside is its complexity and learning curve. Customizing reports and automations isn’t always straightforward and sometimes it feels heavier than it needs to be.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of scattered customer data, manual follow-ups, and lack of visibility in the pipeline. It brings everything into one place leads, accounts, activities, opportunities so I can work faster and make better decisions
Streamlined Sales Process with Centralized Data
What do you like best about the product?
I appreciate the centralized customer data feature of Salesforce Sales Cloud, which allows me to have a 360-degree view of the customer by gathering all interactions, contact details, and communication history in one place. This comprehensive customer insight is invaluable for managing leads and keeping track of customer relationships. Additionally, I find the streamlined sales process extremely beneficial, primarily due to the sales automations that Salesforce Sales Cloud offers. These features together help in simplifying and enhancing the sales workflow, making it more efficient. Furthermore, the initial setup of Salesforce Sales Cloud was easy for my team, which I found to be a significant advantage.
What do you dislike about the product?
I dislike that all the packages should be the same. The starter package should include the relay option. Additionally, I am not a fan of the changes made after moving to Hyperforce. I feel we should revert back to the infrastructure we had before this move.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage leads, send marketing emails, and maintain a 360-degree view of customers through centralized data and sales automations.
Efficient Sales Data Extraction, But Metric Integration Needs Work
What do you like best about the product?
Great for extracting sales data. Easy to onboard.
What do you dislike about the product?
Connecting metrics to marketing pipeline can be difficult
What problems is the product solving and how is that benefiting you?
understanding the quality of our leads and inbound marketing tactics
Salesforce Sales Cloud: Scalable, Customizable, and Outstanding Support
What do you like best about the product?
Salesforce Sales Cloud is an extremely useful CRM that I utilized and helped implement for nearly 5 years. The product was able to scale and grow as our company's needs expanded, and we were able to customize our necessary workflows. Whenever there was an issue that needed troubleshooting, the support staff was there. Salesforce continues to impress me with its wide variety of product offerings for enterprise CRM needs.
What do you dislike about the product?
Sometimes there were limitations in Salesforce (unable to edit notes, even at an admin level), broken links, and required workarounds with specific customizations the company had implemented.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is a great CRM that allowed for seamless customer retention, management, and loyalty. Additionally, sales forecasting, dashboard creation, and granular drive downs into data!
Effortlessly Organizes Outreach with Minor Navigation Hiccups
What do you like best about the product?
I appreciate how Salesforce Sales Cloud effortlessly keeps my workday organized, which is crucial as I handle a high volume of outreach. The ability to have everything in one place truly streamlines my workflow. The features I value most include the tasks and activity tracker, along with the lead or opportunity views, as they significantly enhance my ability to manage and organize my entire outreach workflow. These tools help me track leads, log activities, and maintain clarity about all prospects effectively. Furthermore, the elimination of chaos in lead management and the ability to track activities and follow-ups contributes to my consistency. The initial setup of Salesforce Sales Cloud was quite easy and well-supported, which facilitated a smooth transition and integration into my daily operations. Overall, these aspects of Salesforce Sales Cloud make it an invaluable tool in my role.
What do you dislike about the product?
I find the speed and navigation within Salesforce Sales Cloud somewhat problematic. Switching between leads, tasks, and other pages often feels cumbersome due to slow loading times. This repeated back and forth between various pages disrupts the seamless flow of managing tasks and leads, which affects my efficiency.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage my outreach workflow, tracking leads and logging activities efficiently. It eliminates chaos and organizes my workday, maintaining clarity and consistency about my prospects.
Add Salesforce Sales Cloud to your existing toolkit
What do you like best about the product?
Tasks and reminders are an important part of the solution
What do you dislike about the product?
The amount of time that it takes to log a new account
What problems is the product solving and how is that benefiting you?
it provides universal info across the team and department for immediate access on demand as needed
Intuitive Dashboard and Mobile Access Elevate Performance Tracking
What do you like best about the product?
It has an intuitive reporting dashboard that allows us have real-time analytic view of employees performances and sales.
It is accessible on mobile phones which is an advantage for us.
It is accessible on mobile phones which is an advantage for us.
What do you dislike about the product?
I have not experienced any issues with this tool. It has been fruitful.
What problems is the product solving and how is that benefiting you?
It is highly automated which reduces follow-up and approvals delays.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
This tool stores all customers data or information in one place. No time wastage trying to gather any clients information, its just by clicking and you are good to go.
The Best CRM for Real Estate
What do you like best about the product?
I really appreciate Salesforce Sales Cloud for its search system which is extremely smooth, allowing me to review clients and see changes effectively. I am also very satisfied with the initial presentation of the data. This, combined with easy tracking of my clients, enhances the overall usefulness of the tool. These features make my work significantly more efficient and simple, allowing easy access to information and smooth client management without major difficulty.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for CRM in real estate and I find that the access and clarity of information greatly simplify the transition between companies. The search system is smooth and allows for effective client tracking, making the work easier.
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