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Service Console - Salesforce
What do you like best about the product?
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What do you dislike about the product?
Whenever that you search for a specific article you will need to enter the complete title to get the correct one
What problems is the product solving and how is that benefiting you?
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Salesforce Sales Cloud
What do you like best about the product?
I likeThat It was easily accessible. I found it very easy to navigate to use with little experience
What do you dislike about the product?
I didn't see any Is downsides using It yet
What problems is the product solving and how is that benefiting you?
After a severe accident, I have a hard time regaining information so I need to keep relearning everything.
Salesforce Sales Cloud
What do you like best about the product?
it is one of the best all in one CRM platform in the market competing with Dynamics 365 and SAP B1 Hana. Implementation and easily sizable.
What do you dislike about the product?
Probably one of the disadvantage of salesforce cloud could be the price factor, it is bit high in terms of it competitor. Also, it is bit complicated to integrate within an existing system
What problems is the product solving and how is that benefiting you?
all one in platform gives access to the leads and opportunites including the benefit of analytics built within it
One place for all the data
What do you like best about the product?
It is very useful to have eveything inside it
What do you dislike about the product?
The level of personalization is high but complicated
What problems is the product solving and how is that benefiting you?
The problem of having different systems for the marketing information
SalesForce, a force to be reckoned with
What do you like best about the product?
Salesforce is organized, user friendly, robust, multifaceted CRM that allows for multiple business unit applications to function within the CRM. The Objects are well defined and versitile, allowing for expansion and customization for unique business goals. Developers can create apex code to run in the CRM expanding further capabilities for the benefit of the company. SFDC is one terrifice tool.
What do you dislike about the product?
SFDC can become complex and a bit unweildy, needs maintenance and upkeep to maintain data integrity
What problems is the product solving and how is that benefiting you?
We do all our GTM analytics on SFDC as well as a fair amount of reporting within our production environment. We track Leads, Contacts, Invoices, POs, Licensing, PHI, Assets and many other items within the CRM
There's a reason Salesforce is the undisputed leader in Cloud CRM
What do you like best about the product?
Ease of implementation and overall flexibility.
What do you dislike about the product?
Onboarding and training continues to be a challenge. I don't know what Saleforce could do differently, but I see this over and over. The platform is relatively easy to implement and super feature-rich, but user onboarding is always challenging, and some of the tools Salesforce offers to facilitate user onboarding are premium add-ons.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of managing customer data and communications. With Salesforce Sales Cloud, all of our customer master data is in one place and all emails and phone calls are logged in Salesforce automatically. The new Einstein Activity Capture feature makes capturing and logging emails and phone calls hands-free and automatic.
Sales Force Review
What do you like best about the product?
it is very easy to customize and make changes to as your company grows and changes
What do you dislike about the product?
it was a little hard to navigate at first
What problems is the product solving and how is that benefiting you?
our previos soft ware could not keep up with the amount of sales we have and could not keep up with the inovations we are implementing
Salesforce Sales Cloud is used to reduce user's manually work.
What do you like best about the product?
The best part of salesforce sales cloud is automation capabilities.
with help of sales cloud we can create flow, apex class that can be make to the easy for our work.
with help of sales cloud we can create flow, apex class that can be make to the easy for our work.
What do you dislike about the product?
The biggest disadvantage is cost because some advance features are not avilable in free.
What problems is the product solving and how is that benefiting you?
salesforce sales cloud can make my work easy because it can be provided automation services.
Overall Positive but cumbersome experience
What do you like best about the product?
A lot of possibilities
Good report and dashboard functionalities
Good report and dashboard functionalities
What do you dislike about the product?
Very bad mobile UX (The App is horrible)
Complex setup, often complex account structures
Complex setup, often complex account structures
What problems is the product solving and how is that benefiting you?
Central view of pipeline and opportunities
Opportunity tracking
Contact & prospect management
Opportunity tracking
Contact & prospect management
Salesforce Sales Cloud: Powerful but Complex
What do you like best about the product?
This feature centralizes all customer and lead information, providing a complete view of interactions and helping sales teams nurture relationships more effectively.
What do you dislike about the product?
There have been reports of unresponsive customer service, with some users experiencing delays in getting their issues resolved.
What problems is the product solving and how is that benefiting you?
Sales Cloud integrates seamlessly with marketing tools, enabling targeted campaigns and better alignment between sales and marketing efforts.
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