Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Unbeatable CRM with Predictive Intelligence
What do you like best about the product?
I really appreciate all the features of Salesforce Sales Cloud, which I consider the best CRM in the world. It has helped our sales teams to be more efficient, assertive, and to close more deals. I also value the predictive intelligence of Einstein, which I find extremely useful.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage our teams' sales pipeline, making them more efficient and assertive, which results in more closed deals.
Great for Custom Sales Processes, but Standardization Can Be Tricky
What do you like best about the product?
Opportunity management with the possibility to create multiple sales process
What do you dislike about the product?
Some Times it’s hard to use a standard process so I have to customize it for example the forecast
What problems is the product solving and how is that benefiting you?
The connection between manager and sales reps
Great Experience, Nothing to Dislike
What do you like best about the product?
Good product to use easy to connnect and work with
What do you dislike about the product?
Nothing is there to complaint all good product
What problems is the product solving and how is that benefiting you?
Amazing
Great Reporting and Easy Management, but Lightning Can Be Slow
What do you like best about the product?
Managing accounts, opportunities, and pipelines has been straightforward. The out-of-the-box reports are especially useful for our business.
What do you dislike about the product?
The Lightning interface feels slower compared to the classic experience.
What problems is the product solving and how is that benefiting you?
We use Salescloud to manage our process from leads all the way to quotes. It allows us to organize groups and synchronize with our downstream systems, both in real time and in batch mode. This functionality is beneficial for our business.
Great for Client Data-Driven Decisions, No Complaints
What do you like best about the product?
Client data to make decisions to better sell
What do you dislike about the product?
Nothing to complaint. It’s truly useful. Easy to use
What problems is the product solving and how is that benefiting you?
Client overview
Excellent integration and visibility of the Pipeline
What do you like best about the product?
Integration, monitoring, and the ability to visualize the Pipeline
What do you dislike about the product?
I have no negative comments, although perhaps the only thing I could point out is the lack of visibility of the teams or the education related to them.
What problems is the product solving and how is that benefiting you?
Tracking Potential Leads
Powerful and Flexible, but Navigation Needs Improvement
What do you like best about the product?
Its flexibility and robust capabilities allow us to define, refine, and enforce our processes, while also enabling us to measure and optimize revenue outcomes.
What do you dislike about the product?
Navigating the platform can be challenging, and its user experience is not the most intuitive.
What problems is the product solving and how is that benefiting you?
We use this tool to track, manage, and report on our revenue and the associated processes. It helps us stay organized and ensures that all aspects of our revenue operations are monitored effectively.
Great for SDRs and BDRs, Looking Forward to Sales Cloud Integration
What do you like best about the product?
Making it easy to sdr and bdr to sale products
What do you dislike about the product?
Nothing special but I would say it will improve more when agent force get sales cloud
What problems is the product solving and how is that benefiting you?
Giving technology enablement for sales team
Flexible Platform with Easy Database Building, but Needs 3-Column Support
What do you like best about the product?
I love how flexible the platform is. It is so easy to build object, fields and have a. Relational database.
What do you dislike about the product?
It should allow us to have three columns.
What problems is the product solving and how is that benefiting you?
It store all clients data and legal cases. We create reports and dashboards with it.
Great Opportunity and Quote Integration, but Room for Improvement
What do you like best about the product?
Opportunity and quote integration that have seamless data transfer
What do you dislike about the product?
Have flexibility to edit more fields in oppty like you do in excel
What problems is the product solving and how is that benefiting you?
Lead to opportunity to quote tracking
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