Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Excellent CRM for Sales and Service
What do you like best about the product?
Excellent User Interface
Customizable
Good storage of data
High speed
Negligible downtime
Customizable
Good storage of data
High speed
Negligible downtime
What do you dislike about the product?
Version controls can be brought in within CRM
What problems is the product solving and how is that benefiting you?
Easy to interact with Customer
Build long lasting relationship with partners
Build long lasting relationship with partners
Recommendations to others considering the product:
Good tool for CRM and Sales purposes
Customizable and very robust
What do you like best about the product?
The customization and the ability to tailor it to the company that needs it
What do you dislike about the product?
It can be challenging to learn, but once you do the possibilities are endless
What problems is the product solving and how is that benefiting you?
The outbound sales process is much easier now. I can talk to different partners and departments as well
Recommendations to others considering the product:
Make sure you have a team that is willing to learn the platform/ have at least a few users that are willing to go over the top for it
Flexible CRM platform with some issues
What do you like best about the product?
Powerful customization to support all different kinds of businesses. The 3rd party ecosystem is also very large so if by default the out of box cant do something, you will most likely find a partner or app that can.
What do you dislike about the product?
This primarily is a direct sell type CRM model. We run a channel model which requires a fair amount of customization. Too much customization breaks. If you can't stick to out of box look else where. I would say when you get past 35% customization, it starts to become difficult if the customization was done poorly
What problems is the product solving and how is that benefiting you?
We use it for visibility into our B2B forecast and pipeline as well as account management.
Recommendations to others considering the product:
Its all about finding the right implementation partner and making sure your requirements are correct and all inclusive
Great entry point to SF
What do you like best about the product?
Great base product to begin your salesforce journey
What do you dislike about the product?
Honestly can't think of any as an entry point
What problems is the product solving and how is that benefiting you?
Digitising business processes
Recommendations to others considering the product:
If you have salesforce and spend a lot of time in emails....GET IT!
Best CRM for Sales guys
What do you like best about the product?
Salesforce not only allows you to track your Sales pipeline but also reminds you of your follow-ups at the right time. The one thing I like the best is the extensive reports you can pull out of Salesforce using different parameters that helps you evaluate your performance. Also it is highly customizable to your needs. Now with the SalesGPT, you have an assistant that will help you with follow-ups, writing emails, sending reports and even negotiations.
What do you dislike about the product?
Sometimes you have to fill-in too many fields of information.
What problems is the product solving and how is that benefiting you?
As a Salesperson it's important for me to track my activities, build my pipeline and analyse my performance. Salesforce is a perfect tool for a Salesperson.
Recommendations to others considering the product:
Salesforce is a wonderful CRM. If you're in Sales, I would say it's a must use. Very easy to understand, integrates with outlook and your other enterprise applications and you can customise the reports that you want to pull. I highly recommend Salesforce although the licence cost is high.
Completely Customisable
What do you like best about the product?
The one thing I love most about Salesforce is that you can customise it to suit your business needs.
What do you dislike about the product?
As an admin I dislike that some of the objects work differently to how you have previously learnt to do something.
What problems is the product solving and how is that benefiting you?
The main benefit I have noticed is saving time. This is due to being able to automate many of our manual processes.
Salesforce helps you WIN!!
What do you like best about the product?
The ability to see the details in a sales reps pipeline which allows for a better forecasting tool to help win. The ability to identify where reps are falling short on their sales process.
What do you dislike about the product?
There are some objects that you can't run reporting against.
What problems is the product solving and how is that benefiting you?
It gives us an detail insight how a rep is performing and allows us to forecast down the road allowing us to win. Being able to identify a sales rep sweet spot helps win more opportunities.
The best CRM ever
What do you like best about the product?
This software is almost bug-free, well maintained, scalable, keeps evolving with the times. This is available in the cloud. You can access the data anywhere you go.
What do you dislike about the product?
I haven't found anything yet. I like everything about it.
What problems is the product solving and how is that benefiting you?
A view of the customer and our engagement and relationship with the customer and the resulting sales numbers according our performance.
Recommendations to others considering the product:
This is the best CRM I've ever used in all my 20 years of experience
Great CRM Meets Endless Opportunity
What do you like best about the product?
One of the greatest things about Salesforce is the user interface and the ease at customizing it to meet a company's evolving needs better than other CRM's. The CRM piece is only the tip of the iceberg when it comes to what this program is capable of doing with only your imagination as your limitation.
What do you dislike about the product?
Salesforce can be cost prohibitive depending on your company size and what functionality you are trying to gain access to. The base product is very well rounded but the pricing can be higher if you don't have license volume and want access to some of the new technology features.
What problems is the product solving and how is that benefiting you?
We solve just about everything with Salesforce. The only functional area we don't utilize something within Salesforce for is for our accounting/finance side of the business as it is not geared toward that. We've successfully increased processes, lowered entry time for records, have greater visibility into the pulse of the company in various areas and are able to quickly deliver solutions to new business requirements.
Recommendations to others considering the product:
If you are considering a platform that is visually appealing and easy to use along with one that you can make changes to without a bunch of headache then this is your CRM.
Non Profit in the Cloud
What do you like best about the product?
The ease of to use and how you can create without being a developer
What do you dislike about the product?
its a bit expensive even with the non profit rate
What problems is the product solving and how is that benefiting you?
Data collecting, customer portal
Recommendations to others considering the product:
Training
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