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Not the leader it used to be
What do you like best about the product?
Integrates natively with almost every other platform
Easy to find vendors to support your SFDC org
Fully featured
Easy to find vendors to support your SFDC org
Fully featured
What do you dislike about the product?
Can be clunky to use
Frustrating limits in strange places - e.g. can only mass update 200 records at a time
Expensive to get the latest features
Frustrating limits in strange places - e.g. can only mass update 200 records at a time
Expensive to get the latest features
What problems is the product solving and how is that benefiting you?
Houses considerable amounts of data for our organization and clients.
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Salesforce sales cloud is great tool for managing accounts,contacts,relationships with custom report
What do you like best about the product?
Its kanban boards and sales path.Cutomizable real time reports and dashboards.Its process builder and workflow rules streamline the sales cycle.Salesforce mobile app allows to access CRM from anywhere.It provides accurate AI based sales forecasts.It has a feature called chatterwhich allows to share updates within salesforce quickly.I have been regularly using this tool for past 5 years for my day to day work.
What do you dislike about the product?
Nothing to dislike about this tool but salesforce is cosidered expensive so pricing can be an issue for small companies.While salesforce is highly customizable, extensive modification require experienced developer.Sometimes its slow while loading the dashboards or reports particularly when there is a significant data volume.
What problems is the product solving and how is that benefiting you?
The vast range of features and customization options can make salesforce a little difficult for new users which often need formal training or experienced admin.But this complexity translates into flexibility and scalability. Once mastered users gain access to advanced tools like automation,analytics and AI which improve the productivity in long run.
All for sales management
What do you like best about the product?
It stores all sales process, deals and literally every interaction with customers and prospects.
What do you dislike about the product?
No easy to understand and navigate in the beginning.
What problems is the product solving and how is that benefiting you?
Stores all touch points with customers and prospects so helping us to close the deals and identify unhappy customers.
Salesforce Sales Cloud: Effective, Strong, but Complicated
What do you like best about the product?
Salesforce Sales Cloud streamlines sales by providing a single platform for lead tracking, task automation, insights, mobile work, and organization. For sales teams, it increases productivity and saves time.
What do you dislike about the product?
Salesforce Sales Cloud can be costly for small organizations, difficult to understand, and occasionally requires specialists for more complex changes. Additionally, it may be sluggish when handling large amounts of data or overloaded with capabilities you may not require.
What problems is the product solving and how is that benefiting you?
Salesforce Deals Cloud makes a difference illuminate issues like disorganized deals forms, time-consuming manual assignments, and need of perceivability into deals execution. It benefits me by centralizing client information, mechanizing monotonous assignments, and giving real-time bits of knowledge, permitting me to work more proficiently and near bargains
Sales Force overview
What do you like best about the product?
Better user interface and user experience
What do you dislike about the product?
Some time it lags while using this application.
What problems is the product solving and how is that benefiting you?
It help us to create deals related opportunity at one place and record management.
Best CRM
What do you like best about the product?
Using it since long and that too on a daily basis. If you are facing any issues, most likely you are not aware of anything, you have their wonderful customer support who are their to help you. Salesforce comes u with multiple features and easy integration with any other application.
Implementing salesforce is also an easy task.
Implementing salesforce is also an easy task.
What do you dislike about the product?
Sometimes the costing and lack of awareness about the products and its licenses to the customers can be the reason of its dislikes.
What problems is the product solving and how is that benefiting you?
Helping my lead to nurture and making the deals closed won.
Best for Opportunity Management
What do you like best about the product?
The vast amount of features provide great coverage all many types of use cases involved in the sales cycle.
What do you dislike about the product?
The workflows can sometimes be complex to scale.
What problems is the product solving and how is that benefiting you?
Opportunity management and risk management.
SalesForce Superpower with 360 Customer View
What do you like best about the product?
Salesforce integrates seamlessly with a variety of third-party tools, enhancing its overall functionality. The lead management and conversion process is particularly efficient, enabling the creation of opportunities with just a few clicks.
The platform provides multiple customization and automation options, including the ability to create custom fields and objects (to track specific business processes in Salesforce), as well as workflows and flows that streamline operations.
Out-of-the-box reporting is user-friendly, allowing most users to be self-sufficient. However, while the reporting capabilities are straightforward, advanced reporting features require additional licensing for full functionality.
Collaboration is facilitated through easy file sharing and Salesforce Chatter, which enhances team communication.
Another valuable feature is the ability to track the history of changes made to specific fields, providing a clear audit trail.
Lastly, Salesforce is highly scalable and suitable for businesses of all sizes, offering flexibility to grow with the organization’s needs
The platform provides multiple customization and automation options, including the ability to create custom fields and objects (to track specific business processes in Salesforce), as well as workflows and flows that streamline operations.
Out-of-the-box reporting is user-friendly, allowing most users to be self-sufficient. However, while the reporting capabilities are straightforward, advanced reporting features require additional licensing for full functionality.
Collaboration is facilitated through easy file sharing and Salesforce Chatter, which enhances team communication.
Another valuable feature is the ability to track the history of changes made to specific fields, providing a clear audit trail.
Lastly, Salesforce is highly scalable and suitable for businesses of all sizes, offering flexibility to grow with the organization’s needs
What do you dislike about the product?
Cost per license and custommer support. We have found that cases are typically handled by Tier 1 support. However, resolving issues with them is tiem consumming or ineffective
What problems is the product solving and how is that benefiting you?
Lead Management
Opportunity Management
Case Management
Knowledge management
Account Management
Opportunity Management
Case Management
Knowledge management
Account Management
Salesforce Sales Reports
What do you like best about the product?
Reporting & Dashboards feature is one of the best in SFSC. SFSC has a Salesforce authenticator feature.
What do you dislike about the product?
SFSC has so many feature. It is very hard to use all. Need some customization as well.
What problems is the product solving and how is that benefiting you?
SFSC is the best CRM in the market now. We can include all the data's and say goodbye to the Excel & PPT. All the internal reports & performance evaluation can be done in the SFSC.
New CRM software for machine builders
What do you like best about the product?
We like the platform concept and the combination of Sales, Service, and Field Service the most. The integration of other software through their App Exchange is also extremely advantageous. No interface and easy installation.
What do you dislike about the product?
The reports could be better and more comprehensive.
The configuration options of the Field Service App could be better.
The configuration options of the Field Service App could be better.
What problems is the product solving and how is that benefiting you?
Our leads and opportunities better represented in a pipeline and the 360-degree view of the customer.
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