My customers for Veeam Data Platform include enterprise, small, and medium businesses.
External reviews
External reviews are not included in the AWS star rating for the product.
Veeam is a true and tested platform, having evolved amd maintained a top spot over the year!
veeam data platform is great tool for data backups and resiliency
A must have
Supports a lot of cases and environment.
Is a mature and well tested product
Is resource consuming, so can be a problem for small business
A secure partner that can help me to unify backup procedures and policy
No nonsense data Backup Solution
Continuous replication and backup simplify customer service across enterprises of any size
What is our primary use case?
What is most valuable?
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication. We utilize these features for management and the customers we serve.
Veeam Data Platform provides features such as immutability and ransomware protection. While we use other applications for ransomware protection, we rely on Veeam Data Platform for encryption.
What needs improvement?
For how long have I used the solution?
We have been using Veeam Data Platform for over 11 years.
What was my experience with deployment of the solution?
Deploying Veeam Data Platform was easy in setup and deployment. We have deployed it more than a thousand times for ourselves and our customers, taking only a couple of hours for deployment, discovery, and initiating backup.
How are customer service and support?
They respond quickly in most cases. However, in some instances, there is back-and-forth communication between Veeam Data Platform, VMware, and other vendors to identify the source of the problem.
The support is great overall. While most cases are handled perfectly, we have encountered a few challenging cases. I would rate their support an eight or nine out of ten.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Veeam Data Platform provides benefits worth the money we pay, as we serve it to our customers. As cloud providers, we offer backup as a service to our customers.
Which other solutions did I evaluate?
Commvault is the only competition to Veeam Data Platform in the market, and its only advantage over Veeam Data Platform is OpenStack backup capability.
What other advice do I have?
There are some AI features available. We are working with Copilot for Office 365 and are beginning to explore its use.
We are still working to deploy it integrated with Veeam Data Platform for notifications and to summarize the backup.
Veeam Data Platform is the first recommendation from my company and me, as it's easy to set up, and the portal and management are very straightforward compared to competitors.
I would rate Veeam Data Platform a nine out of ten.
Very Helpful, Must have
Veeam is a versatile software suite - a must for any virtualization platform!
User-friendly platform supports seamless integration and comprehensive backup solutions
What is our primary use case?
My primary use case for Veeam Data Platform is for backup, implementation of failover plans, and backup of data both on-premise and on cloud. I use it for backup Active Directory, backup Office 365, and other similar tasks.
What is most valuable?
All features of Veeam Data Platform, such as backup, immutability, and replication, are highly valuable. It supports the backup of Active Directory and Office 365.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
My organization appreciates its scalability, simple acquisitions of licenses for expansion, and how easily it integrates with different vendors.
What needs improvement?
The database backup process could be improved. It would be beneficial to enhance this feature and also consider the addition of a web interface to increase accessibility.
Additionally, the cost model could be adjusted, particularly the price of licenses, as reducing it by 20% would make it more accessible to a broader range of customers.
For how long have I used the solution?
I have worked with Veeam Data Platform for between two to three years.
What do I think about the stability of the solution?
There are no issues with stability in Veeam Data Platform. It operates smoothly, although some configurations or personalization might require attention.
What do I think about the scalability of the solution?
Scalability is quite simple and user-friendly. It involves acquiring additional licenses as needed. Integration with other vendors is also seamless.
How are customer service and support?
I have not had much interaction with Veeam's technical support as I work more closely with sellers. However, from what I understand, Veeam provides good support and I have no complaints.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have also worked a little with Storage Dorado 3000 or Dorado San Protect.
How was the initial setup?
The initial setup of Veeam Data Platform is very easy and user-friendly. On a scale of one to ten, where ten is very easy, I would rate the setup as 7.5 out of ten.
What about the implementation team?
I handle the implementation myself, so there was no external team involved.
What's my experience with pricing, setup cost, and licensing?
The pricing of Veeam Data Platform is based on packs rather than by individual units or users. A reduction of 20% in the current cost would make the solution more attractive to clients.
What other advice do I have?
I would recommend potential users of Veeam Data Platform to be aware that it is a user-friendly, all-inclusive solution compatible with a wide range of market solutions, including virtualization and bare metal servers.
I rate the solution eight out of ten overall.