Long time user of Sentinel One
What do you like best about the product?
I have been using Sentinel One Singularity for over 6 years and with multiple companies and roles. Using Sentinel One Singularity on our endpoints gives us confidence that our end points are secure. The granularity we have when customizing our deployment of our agents is very important to us.
What do you dislike about the product?
We do occasionally get false positives, and we have experienced some difficulty whitelisting certain legacy applications. I think this is to be expected with any XDR product though.
What problems is the product solving and how is that benefiting you?
Sentinel One Singularity secures our endpoints which are spread all over the world. We have confidence that our endpoints are secured when protected by Sentinel One Singularity.
SentinelOne has been great
What do you like best about the product?
I really enjoy the visibilty that the skylight and deep visibilty feature offers along with the integration sentinelone offers with other security products we utilize to ingest and strengthen our tools.
What do you dislike about the product?
Search queries in deep vis. at times can be a bit confusing, however it seems the new update skylight has addressed this issue and has been search queries very simple to perform.
What problems is the product solving and how is that benefiting you?
The XDR platform has been great in identifying threats and remediating false positives in a few clicks. The way SentinelOne visualizes attacks makes the alerts and investigations much easier than previous products I've utilized.
a really positive exp. S1 it's a very comfortable EDR platform
What do you like best about the product?
the way the incidents are notified. It´s for me easy to catch an eye in the daily incidents, agents, DV and so more.
What do you dislike about the product?
the evolution of the plattform. The version realeses are very quick. It take some time to get used when the new version is already online
What problems is the product solving and how is that benefiting you?
mitigations
updates
deep visibility
rangers
applications
scans
fetch logs
SentinelOne Singularity solution is really doing its' job as expected .
What do you like best about the product?
One of most important and helpful feature that SentinelOne has it a threat detection which work based on AI . And with this component you are able to reduce risks against any type of attack .
What do you dislike about the product?
During my work with SentinelOne I had not seen any cons based on which I can provide any expreience which I had in previous .
What problems is the product solving and how is that benefiting you?
For me it is solving problem with hidden attacks . When no any EDR is not able to detect it . Solution also saving my time as IR specialist .
Great roll-back feature, helps save time and integrates well with other security solutions
What is our primary use case?
We utilize SentinelOne Singularity Complete to manage the endpoints, including workstations on both Windows and Mac platforms. This enables us to detect any anomalous behavior and threats on these workstations. Essentially, it empowers us to safeguard our enterprise, effectively replacing our conventional antivirus solution.
We aimed to bolster our security and achieve more comprehensive coverage, which is why we adopted SentinelOne Singularity Complete.
How has it helped my organization?
Singularity Complete's interoperability with third-party tools is good. The integration with the Singularity XDR platform enables us to collect logs from various other platforms and consolidate them into a single console. This greatly facilitates swift issue diagnosis and identification, making it an advantageous perspective.
We have recently begun using the ingestion and correlation functionalities of Singularity Complete. Currently, we are in the process of integrating it with our existing networking equipment, namely Palo Alto and Fortinet. Our objective is to ingest specific data from these sources and derive meaningful insights from the collected information. The integration processes are quite straightforward and user-friendly. It seems that any challenges we are facing might be attributed to configuration issues on our side, which we need to improve upon.
Singularity Complete has assisted us in consolidating our security solutions. With Singularity Complete, we now have a centralized platform for monitoring alarms. We are gradually phasing out the other solutions we had in place.
It has enabled us to gain more confidence and autonomy. The solution is comprehensive as it effectively manages both workstations and threats. Consequently, it significantly reduces the burden of dealing with operational issues and reacting to problems. This approach eliminates the need for excessive proactivity, as we trust the platform to handle these tasks on our behalf. Thus, we no longer need to spend time searching for threats, as the platform efficiently performs this task for us.
It helped reduce false positives. We fine-tuned the solution by creating some exclusions that have reduced the number of alerts.
Singularity Complete has freed up two to three hours per week of our staff's time to work on other projects and tasks.
Singularity Complete has reduced our MTTD by around five hours and has reduced our MTTR by around three hours on average.
It has indirectly helped save costs because we spend less time having to deal with configuration and proactively configuring alarms and alerts.
Singularity Complete has reduced our organizational risk by around 40 percent.
What is most valuable?
The most valuable aspect, in any scenario, was the rollback feature. There were instances when some workstations detected infections, and having the rollback feature proved to be incredibly valuable.
What needs improvement?
Native integration with the mobile console is an area that can be improved.
I'd like to see more operations with the XDR platform.
For how long have I used the solution?
I have been using SentinelOne Singularity Complete for one year.
What do I think about the stability of the solution?
I would rate the stability of Singularity Complete a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Singularity Complete a nine out of ten.
How are customer service and support?
The technical support is of high quality, strong, and responsive.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We previously used ESET but we were often missing threats and not finding out until after the fact.
How was the initial setup?
The initial setup is straightforward. We collected several samples for each department, and subsequently, we distributed them to ensure their functionality among the users in different departments. After conducting the necessary tests, we proceeded to implement the final version.
Two individuals were engaged in the deployment: a Cyber Hunter and an administrator.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
We have observed a return on investment through the time saved managing our workstations and addressing threats. This has provided us with additional time to dedicate to operational projects.
What's my experience with pricing, setup cost, and licensing?
The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money. I think the pricing aligns well with the market. They encountered competition, so their pricing was slightly more adaptable. That's where we gained an advantage from it.
Which other solutions did I evaluate?
We evaluated CrowdStrike and Defender. We didn't find Defender to be a strong enough technology. CrowdStrike was more expensive, while SentinelOne offered a combination of good technology and affordability.
What other advice do I have?
I would rate SentinelOne Singularity Complete ten out of ten.
SentinelOne is ahead of the curve. They are certainly leading the way. When we consider the kinds of integrations being developed and the AI integrated into the platform, it's evident that they are the latest entrants to the market. This current position enables them to be more innovative in their approach.
SentinelOne Singularity Complete is extremely mature at this level.
We have 50 end users based out of multiple locations. A lot of our users work from home. Singularity Complete is deployed on laptops, workstations, and our servers.
The maintenance is minimal and is overseen by one person.
We're very satisfied with SentinelOne as a strategic partner. They've given us what we need, and we see a long-term future relationship with them.
Planning the rollout is crucial because we need to effectively manage the changes with the users. Therefore, meticulous planning of the rollout, organized by department, ensures a seamless transition and allows us to anticipate any potential issues. Adopting a staggered approach, rolling it out per department, is likely the most effective strategy for deploying Singularity Complete.
Simple and Solid
What do you like best about the product?
It's simplicity quickly identies issues and has always been reliable. Never impacting production and light enough to never be noticed!
What do you dislike about the product?
I haven't found anything to dislike yet!!! Been using it for over 5 years
What problems is the product solving and how is that benefiting you?
Early detection which equates to more time for Administrators
SentinelOne
What do you like best about the product?
It is super easy to implment and rollout to the company. We where able to immedietly start seeing remediations and improve security from day one. We also like the one one-click remediation.
What do you dislike about the product?
The reporting section feels to be lacking. I would like to see more options to custmoize dashboards and make it easier to share with others in and out of the company. Sometimes it's hard to manage users but we got use to it.
What problems is the product solving and how is that benefiting you?
We use Sentinelone for end point detection and remediation. It has saved our company many times from multiple threats. One so many that we ended up removed admin access from that user because we kept catching threats.
SentinelOne Sets the Standard for Endpoint Protection
What do you like best about the product?
User friendly management console, phenomenal machine learning capabilities, knowledgeable support , not resource intensive, rollback feature, thorough threat hunting process tree - very few exclusions needed to run in our environment Ability to initiate a full scan from the management console. OPen to customer feedback with a spot for feature requests Simple, yet intuitive policy tuning and setting. Grouping/Policy hierarchy is user friendly.
What do you dislike about the product?
Inability to set up specific notifications to a specific - that is different from the main email address listed. Inability to downgrade agents from the management console. Overall, the product is great, just a few feature requests. They are always striving to improve their product, i.e. the recent implementation of OS vulnerability scanning.
What problems is the product solving and how is that benefiting you?
We required a new solution to replace our existing and aging anti-virus technology. We were also looking for a solution to increase the visibility into our endpoint deployment, software inventory and DF/IR capabilities.
Fantastic product
What do you like best about the product?
Ease of rollout, communication from their monitoring team. We've had the product for almost three years and haven't had any issues at all.
What do you dislike about the product?
I really don't have any negative things to say.
What problems is the product solving and how is that benefiting you?
End user protection is at an all time high after we have switched to S1
SentinelOne product works very well in our educational environment.
What do you like best about the product?
The dashboard is very well laid out very well. I can see the threat indicator and look at what threat I am dealing with under the same view.
What do you dislike about the product?
Overall I can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
Allows us to maintain our Cyber Security insurance policy.
