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Reviews from AWS customer

14 AWS reviews

External reviews

296 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dinesh Yadav

Offers MITRE ATT&CK reports, forensic investigation, and ransomware prevention

  • July 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity Complete offers a ransomware warranty. In the event that any customer is attacked or falls victim to ransomware, they provide compensation of approximately one million dollars. Additionally, they offer 24-hour version monitoring, which allows them to continuously monitor the customer's environment. This monitoring helps them identify the source of any issues or attacks. They conduct thorough investigations to ensure everything is checked properly. Furthermore, they provide threat analysis reports.

How has it helped my organization?

SentinelOne Singularity Complete can ingest and correlate data across security solutions. It monitors the entire environment and accesses it in case of any incidents. It performs quarantining and provides detailed information to the customer about the origin of the incident.

It helped us consolidate our security solutions.

SentinelOne Singularity Complete helps reduce false alerts by 60 percent. It has also reduced our MTTD to 60 to 90 seconds.

Our MTTR has been reduced to 40 seconds.

SentinelOne Singularity Complete has saved us costs by preventing ransom attacks that could have cost us millions of dollars in the future.

SentinelOne Singularity Complete has helped reduce our organization's risks by 90 percent.

What is most valuable?

The most valuable features are forensic investigation and ransomware prevention.

What needs improvement?

The channel policy has room for improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Complete is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Complete meets all enterprise requirements and is priced accordingly.

What other advice do I have?

I would rate SentinelOne Singularity Complete an eight out of ten. They are a market leader and have been established for a significant period. Additionally, their MITRE ATT&CK reports are quite helpful.

SentinelOne Singularity Complete agent is light and easy to deploy.

SentinelOne Singularity Complete is a mature product that has been in the market since 2011, and the company is well aware of what to do and what not to do.

SentinelOne, as a strategic security partner, is satisfactory.

I recommend SentinelOne Singularity Complete for enterprise organizations with a sufficient budget to invest in their security.


    reviewer2082525

It's an innovative platform that addresses issues automatically

  • July 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Singularity Complete as our EDR software. It's replacing our old antivirus solution. It covers about 80 endpoints.

How has it helped my organization?

SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end-users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks.

What is most valuable?

SentinelOne detects threats automatically and performs the remediation itself, so we don't need to constantly look at the logs. It reduces the meantime to respond because it automatically responds to the detected threats.

For how long have I used the solution?

We started using SentinelOne Singularity at the start of this year, so it has been nearly seven months.

What do I think about the stability of the solution?

I have had no stability issues so far.

What do I think about the scalability of the solution?

We only started using it at the beginning of this year, so the number of users has stayed the same. I have no experience scaling it up, but it's easy to add more devices to the platform. I don't foresee having any problems with scalability.

How are customer service and support?

We receive technical support from our partner, so I have no experience with SentinelOne support.

Which solution did I use previously and why did I switch?

We previously used Bitdefender as our antivirus solution. We switched to SentinelOne because we wanted to improve the overall security of our endpoints. SentinelOne offers more advanced and comprehensive protection than a traditional antivirus solution.

How was the initial setup?

We contracted with a partner to deploy SentinelOne, so I wasn't involved in the deployment. Our partner also handles the maintenance.

What was our ROI?

SentinelOne is more expensive than our previous tool, but we're hoping to see a return by saving money on recovering from some kind of incident.

What's my experience with pricing, setup cost, and licensing?

I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better.

Which other solutions did I evaluate?

Though Microsoft's solution was suggested, we only seriously considered SentinelOne. That was the one that stood out during research. Also, I heard from my peers that it was the best one, so I didn't look at other options.

What other advice do I have?

I rate SentinelOne Singularity Complete a nine out of ten. I recommend it. SentinelOne works as advertised. It's an innovative solution, but it's hard for me to compare it to other products because I don't have much security expertise. It's a mature solution that has no bugs that I've experienced. I have confidence in it.


    Suresh KannanP

It's a complete solution that detects threats in near real time, but it produces many false positives

  • July 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity is our endpoint protection solution. It protects our endpoints against malware. It's integrated with our centralized log management solutions.

How has it helped my organization?

SentinelOne is helpful from an endpoint security perspective because it's a consolidated solution. We don't need any other product. SentinelOne has reduced our detection time significantly.

We can detect suspicious behavior in near real-time. It isn't 100 percent, but I would say 99 percent of the time, it detects threats almost instantly and notifies us. The solution has reduced our risks from an endpoint perspective by about 20 percent.

What is most valuable?

SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that.

What needs improvement?

Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives. While it speeds up our detection time, it takes us longer to respond because we have to do a follow-up analysis to weed out the false positives. A lot of time goes into determining whether it's a genuine threat.

For how long have I used the solution?

I have used SentinelOne Singularity for a year or so.

What do I think about the stability of the solution?

SentinelOne Singularity is a stable product.

What do I think about the scalability of the solution?

Singularity is scalable. We haven't had any issues so far. We have no plans to increase usage right now. If the number of users increases, we'll look at it.

How are customer service and support?

I rate SentinelOne support seven out of 10. The response isn't fast enough.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Symantec antivirus but switched to SentinelOne for its EDR features.

How was the initial setup?

Deploying SentinelOne is straightforward. Rolling out agents across the endpoints takes time, but that's because of our company's internal procedures. We can start using it once the agents are deployed across all the systems. It took around three months or so.

What was our ROI?

We see a return in the form of increased endpoint security, but we aren't seeing cost savings or reducing the number of personnel. In fact, we need to increase resources on the SOC side because they are handling so many alerts. However, we get better visibility from the console compared to a traditional antivirus solution.

What's my experience with pricing, setup cost, and licensing?

I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it.

Which other solutions did I evaluate?

We also looked at CrowdStrike. The decision ultimately came down to cost. SentinelOne was the cheaper option.

What other advice do I have?

I rate SentinelOne Singularity Complete seven out of 10. It's a comprehensive, innovative solution that covers many of the network features and core antivirus functionality. It's a solid solution from a coverage perspective. The only thing that needs improvement is the false positive rate. If SentinelOne can address that, it would be excellent. My advice to new users is to have a team of people trained to use and manage the solution.


    Rick J.

Sentinel1 is the Stuff

  • June 16, 2023
  • Review provided by G2

What do you like best about the product?
It frees up my time to do other things. I like that you can run another AV at the same time. The admin console is very nice and gives many options.
What do you dislike about the product?
All though nothing is perfect, I have to keep checking to ensure Sentinel1 does not grab legitimate files.
What problems is the product solving and how is that benefiting you?
Detection and response. I do not have to go from PC to PC anymore.


    Santhosh K.

An All-Inclusive Endpoint Security Solution

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
- an integrated endpoint security and extended detection and response (XDR) solution. As a result, it can defend endpoints against various dangers, such as malware, ransomware, and zero-day assaults.
- Artificial intelligence (AI) can also identify threats and act against them throughout the entire attack chain. Its AI engine continuously analyses endpoint behavior to find threats and stop them before they can do damage.
- The engine also performs an automated investigation and threat remediation. This frees up security personnel to concentrate on scalable and cloud-native duties that are more strategic. It may secure various endpoints, including servers, IoT devices, laptops, and desktop computers.
What do you dislike about the product?
- It expenses can be high, particularly for small organizations. However, it offers a vast range of features and capabilities that can be useful for large organizations, yet, its deployment and management need a high level of technical competence. For businesses with few security resources, this may be not easy.
What problems is the product solving and how is that benefiting you?
Businesses of all sizes searching for an all-encompassing endpoint security solution should consider SentinelOne Singularity XDR. Businesses that are concerned about advanced threats like ransomware and zero-day assaults will find it to be very beneficial. Companies wishing to automate the analysis and removal of threats might use SentinelOne Singularity XDR.


    Information Technology and Services

SentinelOne Singularity

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
SentinelOne Singularity comes with many different Detection Engines, such as Reputation, Static AI, Behavioural AI and others. The management console is available on-premise or cloud so that deployment can be flexible.
What do you dislike about the product?
SentinelOne Singularity capabilities are not very comprehensive as some activities or events cannot be detected. Besides, it also shows many false positive events which require users to remediate manually.
What problems is the product solving and how is that benefiting you?
SentinelOne Singularity can perform most of the basic endpoint security features. The management console is user-friendly and can adapt and familiarize the elements promptly. Besides, it is also very cost-effective compared to other EPP solutions in the market.


    Brian C.

Software integrates with our Monitoring Services

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
Catches all infections. Interface is good to work with
What do you dislike about the product?
Had an issue where the software would not update unless the PC were rebooted.
What problems is the product solving and how is that benefiting you?
Works great and does the job


    Erick Salvador P.

excellent XDR

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
It is a very complete tool and in comparison with other products its cluster is very organized and intuitive, in addition to having a very effective response capacity, easy to install and uninstall
What do you dislike about the product?
Being an agent who is constantly monitoring on occasions for in-house development applications, she detects a lot of false positives.The offline uninstallation should be better, adding some tool in the central console that can be executed on the computers and the Firewall should add categories to be able to make it a little more granular and not be entering the urls one by one
What problems is the product solving and how is that benefiting you?
A year ago we had a cyberattack with the blackcat ransomware, it helped us to clean and detect those computers that still had traces of this ransomware.It was installed in all of the corporate


    Management Consulting

The best in class EDR, EPP Workload Protection, and IoT Control

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
SentinelOne Singularity is the best protection for Organisations to tackle modern-day threats and overcome vulnerabilities. Real-time threat monitoring is also a plus.
What do you dislike about the product?
I have no specific dislike for SentinelOne Singularity, but the False Positives are sometimes painful and cause confusion. Otherwise, it works best with the intended purpose.
What problems is the product solving and how is that benefiting you?
The biggest challenge we may face in today's ever-changing times is new forms of Threats to critical IT infrastructure and End Points; SentinelOne Singularity is solving that problem of security and threat protection for our Organization, and that too in real-time.


    Hospital & Health Care

Quick, effective threat monitoring.

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Lets me know immediately that a threat has been identified and sequestered.
What do you dislike about the product?
I have no complaints about the product so far.
What problems is the product solving and how is that benefiting you?
Keeping our network safe.