The solution provides endpoint protection for all our desktops, laptops, and servers. We also use it for some of the firewalls on the endpoints. We are also doing asset discovery for devices.

Tracking down which devices don't currently have SentinelOne on them is the most valuable feature of the product. So, we can push SentinelOne onto those devices.

Recently, the vendor took away my ability to create a ticket, mostly because we're in an MSSP environment. It has created a lot of extra hoops to jump through. I recently had a single sign-on issue on the console. I had to go through my MSSP. It took a month and a half to two months to get any resolution on it because my MSSP can't test our single sign-on. They don't have an account in that system. It has been very detrimental to effectively solving issues. I understand that the vendor does not want the clients of the clients submitting tickets. However, when I'm the one who's doing the majority of the work inside of SentinelOne, removing that from my ability has been very inconvenient.

The filtering features of the application management console could be improved. If I search for applications that shouldn't be installed on our endpoints, filtering is not the most straightforward process. Running through the search process takes a lot of time and effort. It would be hugely beneficial if the tool blacklists the applications that are not allowed to be installed. It would help with the management of unapproved applications or malicious applications that might be installed.

The automated agent upgrade system could use a little bit more fine-tuning. The maintenance windows must be a little bit more robust. I have to manually set what agent we're pushing each time we want to change instead of asking the tool to do N-1 for agent upgrades. It's automatic, but it's not quite automatic.

I have been using the solution for two years.

We've had fewer issues with stability recently, mostly because they made some changes to the actual agents. Shadow copies were filling up the drives and causing some crashes. However, the more recent agents have been much more stable, which has been wonderful.

The tool is very scalable. If we use all of our agents, it's very easy to ask the vendor to add more agents to our license. They get that taken care of, which is really nice. It's been very easy to change and modify groups as we need to.

Exclusions have been very straightforward. I would love to see the exclusions to look at the machines in a group and inform us when we have exclusions that are not found in the directories on the machines. It will help with the removal of redundant or unused exclusions. It will remove some of that risk.

I don't have access to create tickets. The vendor removed the ability. I need to talk with our MSSP for support. They sometimes send us support articles that we already have access to. It takes an extra three to four days to get things resolved. In the most recent case, it was a month and a half.

We used Symantec Endpoint Protection before. We switched to SentinelOne Singularity Complete because Symantec Endpoint Protection was very old and was not being updated by Broadcom anymore. It was not as effective in terms of reporting. It was very clunky. So we were looking for something new and a little bit easier to work with than what we had at the time.

The initial deployment was pretty straightforward from my perspective. We were able to take the package and deploy it, which made it really easy to get it on all of our endpoints. About ten people were involved in the deployment.

Our MSSP helped us do the deployment. We used the asset management tool Ivanti to push out the agents.

The pricing is packaged in with our MSSP. The cost of endpoint protection is fairly reasonable. Some of the other systems are a little expensive, but there's still value behind them. It's pretty close to what I would expect.

We haven't stepped into other integrations quite yet. We're looking to explore it next year. We're trying to rebuild our security stack. The endpoint protection was one big step. We're planning on expanding a little bit more. I love that it is pretty straightforward to connect between different systems. It makes my life a little easier.

The solution’s ability to ingest and correlate across our security solutions is nice. We haven't done much of that with our systems yet, but having one source of truth to look at all those different pieces is hugely beneficial because we have a very small team. Anything that allows us to connect all the dots and pieces makes our lives really easy.

We're rebuilding our security stack from scratch. We do not have to get many other solutions because much information is built into Singularity Complete. We did a POC of the Ranger functionality for a little bit of time. Ranger's network and asset visibility are about the same as in Rogues.

The automation would be great if I didn't have to create a couple of extra security holes by opening up ports on our devices. So we've gone back to using just Rogues rather than Ranger because there isn't a lot of added value for that extra piece. I can take the whole list, export it, and take it to one of our other solutions and have the agent pushed from there.

It is nice that Ranger requires no new agents, hardware, or network changes for most of the part. If we're going to automate the installation process from another Ranger agent, it will require opening up some extra security holes. I don't love that part. I love that it discovers assets that don't have SentinelOne but could potentially have SentinelOne. It has been beneficial to us.

We like Ranger because it helps find the missing pieces. We must ensure that we're not going over on our licenses, but it helps us discover the devices in our network and how we can better protect the environment. It also gives us an inventory of devices. If they are vendor devices, we can go to our vendors and ask them why the devices have old software versions.

The product has done a much better job of giving us high-fidelity information. The system that we had before was old and antiquated and did not work well. We are getting better-quality alerts. The solution has helped free up our staff for other projects and tasks. All the information is in one place, and a lot of the system has been automated for us. The tool resolves threats almost instantaneously for us. It's hugely beneficial for a very small team.

The product has helped reduce our mean time to detect. It is a lot better at discovering threats and mitigating them quickly than our previous solution. However, I wouldn't say that it's perfect. The solution has helped reduce our organization’s mean time to respond. We have a managed security service provider that's doing a lot of the research for us, but it's been very helpful for us to have the information.

The tool has helped us with a couple of audits that we've had. It has also helped us with some of our cyber insurance because we're able to give much better reporting compared to our previous solution. The reporting is available on the fly rather than us trying to go through multiple systems to try and get some information from it.

The product is easy to use. It is very easy to navigate around. The vendor has added features that we've wanted. It has made our lives quite a bit easier. People who want to buy the product must evaluate their exclusions ahead of time and understand what level of exclusion they need for each system. We spent the most time reevaluating exclusions for each server system.

It was not too big of a deal for our desktops and laptops. However, for some of those bigger systems, especially with us being a healthcare organization, ensuring we weren't impacting the end-user experience was central. For example, we have EMR, which is electronic medical records. If we impact that, it affects patient care, which in turn can be not great.

It was a very big jump for our process to go from monitor-only mode to full-protect mode. We allowed things to just sit there for a very long time and understand the changes in our environment.

Overall, I rate the solution an eight out of ten.

We use Singularity to protect our staff computers, the hospital network, and virtual machine servers. Singularity helps us ensure our environment is fully protected in light of the increasing cyberattacks hospitals face.

Singularity's Ranger feature provides deep visibility. We implemented some rules, and Ranger scans the system based on the criteria we set. Ranger's ability to scan without agents or network changes is crucial because we want to minimize the number of changes needed on end-user machines. It's an excellent tool for minimizing risk and detecting threats before they disrupt our network.

The solution has decreased the number of alerts we see. We get notifications and email alerts that some user machines are compromised. Singularity does a good job with bad files and data, allowing us to tackle those threats before they become bigger problems.

Singularity has helped free up staff time. For example, it automatically updates virus definitions so we don't need to do that work manually. Singularity pulls the latest virus definitions on its own. It actively monitors our machines without us having to do anything.

It has reduced our mean time to detect by about 70 percent. Singularity has reduced the mean time to respond by roughly 90 percent because we can choose to respond to a threat by rolling back, deleting, or quarantining it. It greatly reduces our overall risk by about 30 percent.

Singularity's rollback feature is one of the primary reasons we bought the product. If there's an attack on the machine, the system can automatically roll back the data and the hard drive of the machine that was attacked.

The interoperability is solid. We've integrated Google Authenticator with SentinelOne for multifactor authentication, so it works well. We also use Citrix multifactor authentication. It works well with our other systems.

The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load.

I have used Singularity for about a year.

I rate SentinelOne Singularity seven out of 10 for stability. The stability and performance could be better.

Singularity is highly scalable. We can easily cover all our machines with it.

I rate SentinelOne's support seven out of 10. SentinelOne's customer service isn't that great. There's only so much they can do before they just tell you to look at the documentation.

The deployment was straightforward. We worked with a trainer and implementation specialist over at Sentinel. Four people from our team and one from the vendor were involved. After installation, the primary maintenance is ensuring the agents are deployed to the end-user machines.

Singularity is fairly priced.

I rate SentinelOne Singularity Complete eight out of 10. It's a high-quality product compared to what else is on the market. When implementing Singularity, it helps to organize your machines into groups like laptops, servers, and desktops and then push the agent to those groups separately.

In most cases, the product is used as an XDR or MDR for our customers internally as well. It is used for us to provide some customers with a light SOC service so we could also manage that solution. So as an example, if they don't have dedicated resources to look or monitor it offers that ability for them to do the monitoring for you or for some customers. That is very handy. But most of the time, we use it as an MDR XDR solution for our customers.

We mostly provide customers with MSSP services. We do not resell it as a standalone.

The ease of use and has some integrations within their marketplace. Those come in handy. The GUI is really easy to use.

The storyboarding gives you a play-by-play of how an instance or alert came to be.

Some of the automation tools are really good.

Singularity's ability to ingest and correlate across our security solutions is great. I don't see a platform that does it better. At least from an MDR standpoint. It really is a central tool to ingest that data to begin with and correlate and then it's pushed out other solutions like Splunk or other solutions.

Singularity has helped reduce alerts. The automation tools have been able to lower the number of alerts. We desensitized alerts as there are too many of them. Sentinel One has helped repair it with our team to do that. Just the ability for the automation tools to be in use has been really helpful.

Singularity has helped free up our staff for other projects. The automation tools have really helped there.

Our security team is about ten people. Two people no longer have to worry about anything. We've saved about 20% to 30% of our labor, our staff.

Singularity helped reduce our organization's mean time to detect. We're able to detect or even dive in and look for issues. We have the freedom to look and inspect. We're proactive now.

Our mean time to respond is good. It helped us fill operational procedures.

Singularity helped save costs. We've saved in terms of operational costs or even salary in terms of time-savings. We didn't save on platform to platform, yet we saved on time.

It's helped us reduce organizational risk. We're able to monitor our networks better.

They are probably the most mature product at the moment. For the price point, we're getting a good middle ground of price and value.

I would hope that they would increase their prebuilt migrations. As an example, they have one Active Directory in Azure Cloud, which is really good. If they can expand that to other pretty well-known software, some platforms, that'd be great. What they have now is good for some of the key players like Azure, Google, and Splunk. I would just like to see that being expanded.

We'd like to have a network map or scan to cover network security. That would be good to have.

I've used the solution for five to six years.

The stability is great. I'd rate the stability nine out of ten. They are never really down. It's usually up and running.

The solution is very scalable and very easy to scale.

Every time we have an issue, we get somebody who knows the product and can talk us through it. We can resolve issues pretty quickly.

We had used Crowdstrike and Trend Micro a bit.

We first switched to Sentinel One based on an audit. It was a next-generation antivirus. There are new options on the market now. We continue to use it due to the fact that are always improving their offering and I don't see a better option on the market.

I was part of the deployment. The initial setup is pretty straightforward.

We have three people involved in the deployment of the product.

There isn't too much maintenance. It just works.

We did use a consultant to assist with deployments in the past. At this point, we just do it ourselves.

The pricing is good. They are in line with the market.

We looked into Crowdstrike, Carbon Black, and Microsoft.

In terms of Ranger, I've used it. I have not used it recently. I'm actually trying to get back into and play with that again.

Sentinel One is good as a strategic security partner. The platform is great and there are a lot of features. Using their managed service really does help. We can partner with them to provide that service to our customers.

I'd rate the solution ten out of ten.

I'd advise others considering the solution to get with a good MSP or MSSP. Users should try the complete version and all the features to find out about the entire system. Get the higher feature set and go down from there. I'd also advise at first new users get a good MSP to work through the initial installation process.

We got rid of our previous vendor, and we went with SentinelOne. We basically use it as our AV platform. In other words, it is supposed to be a solution that is next-gen and can detect ransomware and give us the opportunity to roll back if we are attacked.

The organization wanted to take advantage of their rollback feature so that, if we ever did suffer ransomware, that would help us with triage or remedying the issues.

The rollback feature is the most valuable aspect of the solution.

In terms of its ability to ingest and correlate across our security solutions, we're still early on. The implementation team has helped us turn on the XDR feature, however, we haven't utilized it as much as we should. We're still testing the capabilities.

We did a pilot with the Ranger functionality. The organization opted not to purchase it just yet. Long-term, next fiscal year, we may adopt it. It does come at an extra cost. It may be added during the next renewal.

The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP. By choosing this solution, I created a security gap.

It has not helped us reduce our alerts. In my last solution, I did not get alert fatigue. We are fresh into the implementation and are getting a lot of false positives.

We just went live this past year. I would say we have been using the solution for maybe six to eight months.

The product has been up more than it's been down. We typically do get alerts if there is a maintenance window. That's appreciated. There have been times when we have had issues accessing the console. that tends to get resolved quickly. That said, no one vendor can boast resiliency.

We only have one module or solution from them. We haven't tacked on multiples from a scalability side. However, from a licensing side, it's easy to add extra agents, it's easy.

I've contacted technical support multiple times. The level of satisfaction is 50/50. It depends on who picks up the ticket on their end. If it's a level one help desk versus an engineer will dictate how easily we get an answer or not. If someone is not well-versed on the backend, we'll need to escalate and that takes time.

We previously used Trend Micro. It was cheaper and had more features under license. However, management was looking for cyber security insurance and methodology. Therefore, management decided to go through Sentinel One.

Getting the solution spun up and put into the environment, and getting it set up to where it's working smoothly, was okay in terms of a process. They are like any other vendor trying to give you a white-glove service.

I was involved in the initial setup.

Once we understood the methodology, it was pretty straightforward.

I chose to rely on people who knew how the product worked. I relied on their input and insights. We did procure professional services to really get into training and understanding the solution.

The learning curve continues to be the false positives. I've had to create a new exclusion list from scratch. I'm still going through the process.

New users need to have a work-in period. There will be a period to get all of the little anomalies tweaked out.

There were three of us implementing the solution.

There's no real maintenance to worry about. That's why we purchased the SaaS solution. We do need to update the agent.

I implemented the solution with the assistance of professional services.

Purely from a budget perspective, Sentinel One was more expensive than my previous vendor, plus I lost a lot of features. I can't say that I see cost savings yet while using the solution.

We also piloted CrowdStrike.

I haven't used the solution in conjunction with any other third-party solutions and can't speak to its integration capabilities. We will do that, we just haven't yet.

The solution hasn't freed up any time. It's the same as our old solution.

So far, it has not changed our mean time to detect. However, I have not seen a true positive yet. I would need to see a real threat come into my environment yet. This is true with the mean time to respond. The process is exactly the same. I have it configured so that if anything is critical, I get real-time alerts.

I'd advise new users to hone in on the subject matter experts and grill them during the POC. We were so accustomed to doing workflows a certain way, it was almost like how we had to learn how to walk again when we switched solutions.

I haven't seen Sentinel One's innovation just yet. We have asked for adjustments or features. We're going through a feature request platform and I have yet to see them implement a feature we requested. My previous vendor, Trend Micro, was very willing to implement changes.

You can't just take it back if you don't like it. It's here to stay. There's no going back to the previous vendor. We need to make it work. We want to stay with them at least a good while.

I'd rate the solution eight out of ten.

I would advise new users to understand what workflows they are accustomed to and how their current setup works so that they can ask a lot of questions during the POC. It's important to fully understand Sentinel One's logic to be successful.

We utilize SentinelOne Singularity Complete as an EDR and MDR solution for both our clients and internal operations.

We wanted to offer our clients a next-generation, AI-based antivirus solution for their endpoints, which is why we opted for SentinelOne Singularity Complete.

We incorporate SentinelOne Singularity Complete as a component of our multifaceted cybersecurity approach. Therefore, its capability for integration, as well as its capacity for data ingestion into NXDR, holds great significance for us.

SentinelOne Singularity Complete functions effectively in ingesting and correlating data across all our security solutions. While we employ an additional SOAR for more extensive correlation, SentinelOne Singularity Complete performs exceptionally well at the endpoint.

SentinelOne Singularity Complete is utilized as a component of our Managed Detection and Response service, resulting in a reduction in the number of alerts forwarded to us.

It helps free up our staff to focus on other projects.

SentinelOne has helped reduce our MTTD. It has also helped reduce our MTTR.

SentinelOne Singularity Complete helps our organization save money through pass-through cost savings.

It helps reduce the risk for our organization.

The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus. This is essential for effectively stopping malware attacks.

We are not utilizing all the features available with SentinelOne Singularity Complete, including the built-in XDR and Ranger, due to the substantial associated costs. There is potential for improvement in the cost aspect.

The area in which I would recommend SentinelOne to continue progressing is focused on enhancing its product. This involves not only internal development but also strategic partnerships similar to the Wiz integration which brings a lot of value.

I have been using SentinelOne Singularity Complete for three years.

It is stable. The downtime has been minimal.

The solution has met all of our scaling requirements.

I previously used ESET and McAfee. We sometimes still use Microsoft Defender for some use cases and we have some clients that still prefer to use CrowdStrike.

The implementation is carried out in collaboration with our partner, ConnectWise. While we handle the agent deployment, they manage all the configurations.

If we weren't using any protective measures, and we were consistently experiencing security breaches, this would result in an exponential level of risk when compared to an alternative solution. Expressing this concept can be quite challenging. How would we even identify if a breach has occurred? Typically, we'd notice something like data encryption taking place.

So, I believe implementing robust cybersecurity measures is an essential aspect of operating in any technology-dependent field today. It's essentially become a fundamental requirement. That's how we perceive its significance in the present day. Therefore, we communicate this necessity to all our clients and that is where the return on investment can be perceived by using SentinelOne Singularity Complete.

The cost of utilizing all the features of SentinelOne Singularity Complete is high.

I rate SentinelOne Singularity Complete nine out of ten.

SentinelOne Singularity Complete EDR and MDR endpoint agent is a fantastic product. We layer that with other solutions as opposed to only using SentinelOne Singularity Complete.

SentinelOne is undoubtedly a market leader, and I believe it offers a comprehensive and excellent solution. It is on par with other next-generation or AI-based antivirus solutions available in the marketplace.

Depending on the organization's current solution, if they are transitioning from a product like ESET, then the approach to antivirus will be completely different. If they are transitioning from CrowdStrike, I believe the change will be less significant. Testing needs to be conducted, but I anticipate that they can observe immediate value from SentinelOne Singularity Complete. Furthermore, I am confident that they can deploy it without significant concerns about increased risk. Personally, I have never been worried about introducing additional risk by using SentinelOne Singularity Complete.

One of the companies we conduct business with received ransomware. As a result, we sought to enhance our security posture, commencing with our employees. SentinelOne Singularity Complete was procured to gain visibility into our company's resources. We aimed to possess the capability to detect whether our users were encountering malware, viruses, or incidents.

We used to employ Norton antivirus on all our assigned desktops and laptops. Unfortunately, we had no visibility in this setup. Consequently, if a user were to acquire a virus or download malware or anything suspicious, we wouldn't be informed. While users do receive prompts indicating suspicious activities, they might not always report them. Hence, gaining visibility became our top priority. I required a solution that would allow me to monitor such activities. For example, if a user were to download something malicious or suspicious unrelated to their daily tasks, or even if they were to download malware, I needed immediate visibility. This would enable me to promptly quarantine the threat, resolve the issue on the affected device, and collaborate with the respective employee. The goal was to raise awareness about their downloads, educate them on safe practices, and enhance their overall understanding of their actions. SentinelOne Singularity Complete helps address our requirements.

The primary advantage of SentinelOne Singularity Complete for our organization is enhanced visibility. The secondary benefit is my belief in the product having a much stronger support system. This implies that no one in the company has the necessary resources to identify and address malware effectively, resulting in their product not being up to par in terms of providing comprehensive protection for end users. While our previous endpoint management, Norton, was good, it fell short of greatness. I strongly feel that no other product truly excels. I've gone through numerous reviews, made comparisons with alternative solutions, and utilized other options. This wasn't just a slight improvement in polish; it genuinely ensures the safeguarding of end users and the entire company.

I haven't received many alerts. Ironically, of the alerts that I have received, most were originating from my device. As I am the technology leader for the organization, there were certain tools on my laptop that were flagged almost immediately upon installing the agent. So, in an ironic twist, I was flagged. However, it's actually quite positive that my end users haven't engaged in any activities that could be deemed malicious or suspicious. I receive emails and reports promptly, so I'm genuinely surprised that the tool behaves this way. Interestingly, when it did flag certain processes and software on my devices, they were actually legitimate pieces of software that I regularly use. Nonetheless, I'm pleased that SentinelOne Singularity Complete was able to promptly detect these instances.

I am the sole technical person in the company, and the solution has enabled me to concentrate more on enhancing the organization's security posture. This foundation and framework have paved the way for me to pursue additional projects in the field of security for our organization.

The mean time to detect is nearly real-time. When I identified potential threats, the response was nearly instantaneous after installing the agent and running the initial scan. It promptly identified all issues. I received an immediate notification to quarantine those processes and applications. This allowed me to conduct a more in-depth investigation and confirm that these processes should not be present on the device.

SentinelOne Singularity Complete has unquestionably aided in diminishing our organizational risk. The solution significantly reduces overall risk, just as it claims. I have examined numerous white papers and engaged in discussions with numerous individuals within the organization to establish a sense of confidence in recognizing SentinelOne as a market leader. Their enduring presence is apparent, coupled with their commitment to thorough research, which is consistently integrated into their products to ensure their relevance and continued usefulness for consumers.

The visibility component is the most valuable feature. Having the capability to delve into the specific resources that the devices are actively using provides us with the breadth and visibility that we seek. Additionally, being able to accurately track our users' activities, such as identifying when they are downloading PDF attachments, enables us to promptly detect any potential issues.

I would have liked the dashboard to be more user-friendly. I often have to navigate through several menus to locate exactly what I'm searching for. I had difficulty finding the site token required for device installation or agent installation on devices. It actually took me quite a while to locate these menus. Instead of having them at the top after selecting from the left-hand side, they list the sub-menus at the top. This forces me to scroll through my screen to access all the different sub-menus. If they were placed underneath the main menu or bookmarked on the left-hand side, it would make navigation significantly easier.

I would appreciate having more comprehensive reporting. While I believe the current reporting is accurate, I find it slightly simplistic in my view. However, I want to note that I've been using the product for only about a month, so it might take more time to fully process the information and generate detailed reports.

I have been using SentinelOne Singularity Complete for one month.

SentinelOne Singularity Complete is stable. I haven't encountered any crashes or errors during installation. There have been no unusual glitches on the management console. It's only been a month, but I'm extremely satisfied with the solution.

I don't have any issues with the console scaling. When I logged in earlier today, SentinelOne performed a complete site upgrade in the background, and I didn't even notice it. Scalability is also not a problem with agent inflation in my company. I have been able to deploy agents without any trouble. Initially, there was a minimum purchase requirement, which was slightly higher than our install base's cost. However, I was comfortable with purchasing the additional licenses. Therefore, if we do experience growth, licensing won't be an issue. I want to ensure that we remain within the appropriate range for that.

I have been informed that even if we experience a sudden surge in growth among our customers and we continue scaling and deploying agents, we will catch up with the licensing costs beyond our initial purchase price within the year. So, I am confident that they can scale effectively. Although my installation is relatively small in comparison to some larger organizations I've worked with in the past, I am aware that these products can scale to accommodate thousands of devices. I have full confidence that if we were to experience explosive growth within our company, I would be able to manage it without any issues.

I only had to use technical support once because my email address had not been added to various websites they have, such as their tech support and community website. For that issue, I had to contact my account manager because the tech support site hadn't recognized it yet. However, that single email was corrected almost immediately. Within five minutes, a community manager contacted me, informing me that I had been added, and I could proceed to log in to all the different sub-websites of SentinelOne to access the various resources they provide. The matter was resolved extremely quickly.

The initial setup is extremely easy. I collaborated with my team to grant trial access, allowing me to configure a single device and assess its functionality. Furthermore, the website's cloud segment was established automatically by SentinelOne. Upon downloading the package, it was promptly recognized, and the device was seamlessly incorporated into the cloud-based management console. This enabled me to effectively oversee, configure, and comprehend its settings. The overall process struck me as remarkably straightforward, even when I noticed that there was an error in the naming of my management console. A quick email to my account manager rectified the issue, with their prompt resolution at their end.

I completed the deployment on my own.

I would rate SentinelOne Singularity Complete as a ten out of ten. The reason is that I found the visibility I was looking for. It identifies suspicious software immediately; I experienced this firsthand when it detected such software on my device while I was using certain tools. This assures me of the solution's effectiveness. The management dashboard is largely user-friendly and provides all the information I require. It allows me to search deep within the processes of the running instances. Therefore, I consider it a strong offering, especially since many competitors provide similar services. In terms of knowledge, SentinelOne Singularity Complete competes well with these other vendors. I am highly satisfied with my purchase.

SentinelOne Singularity Complete's ability to save us costs is currently unknown. The purchase of SentinelOne Singularity Complete was significantly more expensive than the Norton software we had previously been using on our other devices. However, there is a balance, and I have visibility into this. I have the agent and the support of a much larger organization that is specifically focused on this. Therefore, the increased cost is justified for what we are aiming to achieve. While it might potentially save us a significant amount of money if one of those devices becomes infected with serious malware that leads to ransomware or similar issues, its primary purpose is also to prevent such situations. In conclusion, whether it will ultimately save us costs is a complex question with both positive and negative aspects.

I downloaded the package from the cloud and had to search extensively to find the site token for proceeding with the installation. It would probably be easier if the package were downloaded directly from the cloud. The solution would recognize that it has been downloaded from my account on the cloud and wouldn't require applying that token. I think that might be simpler from an administrator's point of view. I appreciate the ability to create automation for updating the agents. I found that feature very useful, as it eliminates the need to update each device individually to a newer version or to manually check the cloud for a newer version. Once I approve the update, the automation tool handles the update process automatically. I really like that aspect.

Maintenance is straightforward. I accomplish this by creating automation for the agent upgrades whenever new versions are released. Once I receive the email notifying me of a new version, I access the console. In a matter of five minutes, I can generate automation that will proceed to update all the agents within our console automatically. Therefore, performing this task doesn't require much effort from my end.

I value SentinelOne as a strategic security partner. I have experience with other security products within much larger enterprises, some of which are significantly more expensive. Certain products require an entire team to initiate and run, demanding a substantial amount of time and effort to set up the infrastructure, create the necessary site, and proceed with deploying project management, involving multiple meetings. My engagement with SentinelOne was quite streamlined. I had only two meetings with them: one to familiarize myself with the product and a second one to make the purchase and understand the procurement process. Everything was handled by their team from the backend. If I remember correctly, these interactions took place on the same day. I had a meeting around ten o'clock, and by approximately three o'clock, the management console was prepared for my access. This allowed me to start deploying the agent for testing purposes. In my view, SentinelOne exhibits a customer-centric approach. They not only focus on the security aspects of their consumable product but also prioritize their customers. The professionals I collaborated with demonstrated a clear understanding that their clients come first. Overall, I am deeply impressed with SentinelOne. While I have experience with other vendors and larger corporations that hold more industry recognition, my comprehensive impression of SentinelOne over the month and a half of evaluating the product, and the subsequent month of using it, is exceptionally positive. They indeed offer a highly effective product that aids consumers in maintaining the security of their devices.

I recommend that organizations conduct their own thorough research and due diligence. Don't solely rely on marketing speeches. The security field has numerous players, many of whom offer similar services. Personally, I have experience with some of these other solutions that function very similarly to SentinelOne Singularity Complete, including their management platforms and agent-based solutions. What stood out to me was the depth of SentinelOne's research. They delve into the core aspects of security, beyond just product user-friendliness, easy installation, or a visually pleasing dashboard. Their commitment involves meticulous research into prevalent malware and viruses. They ensure that the solutions they provide can rapidly detect zero-day attacks and malware, offering immediate protection to their customers. In my view, SentinelOne stands out because they genuinely prioritize their customers' interests. They demonstrate their commitment through their dedicated research and development, and by offering applications that effectively safeguard customers.

We deploy and manage the product for hundreds of clients.

We are a large global insurance company and we're trying to help proactively find a way for clients not to get breached by ransomware. This product is part of the way we do that.

The range and functionality are great.

The remote script orientation is good.

The level of vigilance is impressive.

Its ability to interact with other third-party tools has been great for us. It can work through APIs and partners and integrate well.

The solution's ability to ingest and correlate across other security solutions is helpful. It's been very important in terms of how we will move forward with the product. We're in the process of consolidating security solutions right now. Hopefully, it will help us reduce the use of some tool sets. It's helped us automate more and correlate better by bringing in data sets from different areas or systems so that we get a sense of threats. That's been really critical.

It provides increased visibility through Ranger. We don't need new agents or hardware. The ability to look for and find new devices that come onto the network helps us protect more efficiently.

It's been a great product in a couple of ways from my analysis of working on it. They have a great user interface, for example. It's easy to install and easy to support. It's allowing integration from all the different parts of our business and data points. Then there is the breadth of services that are tied into it. The support infrastructure overall has been great.

Singularity can correlate with other data and it helps us put an automated lens around everything to reduce the amount of alerts we'll get.

We can scale with the solution and not have to scale more analysts. It helps us be more efficient.

It has already helped reduce the mean time to detect. The mean time to respond has been okay.

It's also helped us save costs. We're able to deploy a standardized solution that's really well-defined and offers very good training. The ability to scale has been wonderful and it's helped reduce the overall cost of the service we provide.

Singularity helps us reduce organizational risk from a customer perspective.

I'm able to have my analyst view everything from one console, and we have multiple boxes with them, and we have to log into separate consoles to access each of those one boxes. We really need a more centralized view of all of our environments.

The MDM functionality and maturity still need improvement.

I've been using the solution for two years.

I have contacted technical support in the past. They've been very responsive and helped us drive problems to completion. We've had no issues there.

We were using Carbon Black previously. Singularity has been much better about mean time to detect. It's likely 15% to 20% better by comparison.

Carbon Black also didn't operate from a place of integrity.

I was involved in the initial setup and found it to be straightforward. I cannot really how long it took to fully deploy.

We handed the setup internally.

The pricing is great. I don't have any issues with it.

I'd rate the solution eight out of ten.

SentinelOne Singularity Complete serves as our everyday Endpoint Defense solution. We oversee daily detections and manage Sentinels, workstations, and servers. We strive to safeguard our assets and environment, while also defending against malicious processes and files.

We utilize Visions and its services. Visions and SentinelOne Singularity Complete are closely linked because we are now monitoring not only our products, endpoints, and environment, but we have also engaged Visions as a form of Managed Security Services Provider. Another aspect I find particularly valuable is their API. As a result, we've seamlessly integrated this solution with our SIEM system, which is functioning effectively. This is undoubtedly a tool that we employ, both in conjunction with Visions and our SIEM products.

It's capability to ingest and correlate data across our security solutions is impressive. I utilize tools such as Visions and Sentinel whenever I need to access or retrieve any telemetry. These tools, along with the enhanced visibility they provide, enable me to proactively conduct threat intelligence, explore my environment, and query assets generating alerts.

SentinelOne Singularity Complete has assisted us in streamlining our security solutions. We now possess the capability to identify malicious threats, and the system will automatically safeguard the relevant information, quarantine the threats, and revert any alterations made by the threat.

It has effectively defended our environment against numerous malicious actors. With a membership of over ten thousand, the solutions help safeguard their data effectively.

Singularity Complete has helped us reduce the number of alerts we receive by approximately 30 percent. The false positive issue has been addressed by working with Visions. We remediate these issues and then classify them as false positives, rather than repeatedly receiving alerts as in other solutions. As a result, we now experience fewer alerts than initially expected from day one.

It has assisted in releasing our staff to focus on other projects and tasks. Visions reviews all alerts, forwarding only the true positives to my team for investigation and response.

The agents are live, so our Mean Time To Detect is in real-time.

Our mean time to respond is in real-time. If an issue is escalated by Visions, we receive it instantly. Once it's recorded on the disk, it promptly gets escalated to them. They detect it, review the matter, and subsequently escalate it to us. Then, we review it together, all in real time. There is no downtime during which we have to wait.

SentinelOne Singularity Complete certainly reduces costs for our organization, as we need fewer personnel and don't have to involve numerous analysts due to the presence of Visions. It has also decreased our organization's risk by approximately 30 percent.

I appreciate the network control as well as the device control. These two features are truly excellent. I occasionally utilize the custom rules as well.

I would love to see improvement in the integration of SentinelOne Singularity Complete and Visions to better utilize the information we receive.

The browser extension for SentinelOne Hunter is a product designed for monitoring and detecting at a browser level. This library is widely recognized. It should not only detect incidents but also proactively block them within the browser environment. Therefore, I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection.

I have been using SentinelOne Singularity Complete for one year.

I rate the stability of Singularity Complete nine out of ten.

I rate the scalability of Singularity Complete nine out of ten.

We have used technical support a few times, and they were excellent and very competent.

We have seen a return on investment.

The organization assessed Carbon Black but found greater value in SentinelOne Singularity Complete.

I rate SentinelOne Singularity Complete nine out of ten.

SentinelOne Singularity Complete is a mature solution that offers a multitude of features and the potential to enhance security within an organization. This presents significant value for security professionals.

We have deployed SentinelOne Singularity Complete across multiple divisions, various business units, and numerous locations spanning Europe, the US, and Japan. As a global organization, Singularity Complete seamlessly integrates with any internet-enabled entity, providing robust agent support upon connection.

Two individuals are responsible for the maintenance tasks, which include updating agents, upgrading policies, and deploying packages.

Having SentinelOne as a strategic security partner is a positive development.

Before assessing Singularity Complete, we need to dedicate a substantial six-month period to thoroughly engage with the product. This entails working with it on a daily basis, comprehending its intricacies, and obtaining full administrative rights to explore and interact with all its features and functionalities.