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Reviews from AWS customer

14 AWS reviews

External reviews

296 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Biotechnology

Strong and Robust EDR Solution

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to manage and administrate and we have high confidence in its core capabilities.
What do you dislike about the product?
There is a learning curve to using the EDR logs.
What problems is the product solving and how is that benefiting you?
It is protecting all of our endpoints against malware and malicious code.


    Aaron R.

SentinelOne Singularity Modern Security Platform

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful part of SentinelOne Singularity is the ease of use, modern and current real-time capabilities of the platform. The biggest upside is to be able to detect, deter, or respond to active threats across the network.
What do you dislike about the product?
The least helpful part of SentinelOne Singularity are the consistent site changes and updates to the URL that a site logs into. The biggest downside I have experienced is login issues due to these site chages, which requires authetication e-mail verification.
What problems is the product solving and how is that benefiting you?
SentinelOne Singularity is solving the day to day threats that remain constent for organizations to manage and control, it gives full insight to everything on your network and the benefit of removing threats as they appear.


    Joshua J.

Works without issue and provides solid security for our needs.

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
The visibility that singularity provides is next to none. The response to threats is instant.
What do you dislike about the product?
I haven't found any features that are not helpful. This product is exactly what we asked for.
What problems is the product solving and how is that benefiting you?
We aren't having to check for possible threats constantly. This saves us time and eases our mind.


    Insurance

Easy to use and install

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
The admin interface nicely laid out and very straightforward
What do you dislike about the product?
Cost can sometimes be a factor. Being alerted to a problem.
What problems is the product solving and how is that benefiting you?
EDR and antivirus. Securing my end point within our corporate network


    Government Administration

efficient and light

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
the security in the identification of the administrators and the actions that can be done on the clients.
What do you dislike about the product?
it is not possible to upgrade or uninstall the Agent without the administrator console.
What problems is the product solving and how is that benefiting you?
in safety


    Computer & Network Security

The nice experiences of our clients

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Using Sentinel in more than 80 clients, we can actually tell that it got better and better with time, assistance is amazing and the product works and controls awesome.
What do you dislike about the product?
The fetures a would like to see the most implemented is the possibility to actually control every parameter of the agend throughout the admin console, instead of having to go to the single machine to operate.
What problems is the product solving and how is that benefiting you?
The way sentinel advises you about any possible intrusion or possible virus is amazing. It actually isolates the problem waiting for a response from the administrator. Amazing!


    Construction

One of the best and leading XDR in the market

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity but very powerful Endpoint protection solution. Easy to manage and use, great deployment features and best in the market when it comes to the endpoint security.
What do you dislike about the product?
Some features would need extra license and SKU but overall no complaints about anything else. Lots of development phases for the product is on its way and sometimes more patience is needed to get the right feature at the right time.
What problems is the product solving and how is that benefiting you?
SentinelOne is solving one the major security problems of the endpoint, it provides an high end detection and response with its ransomware and malware protection.


    Dinesh Yadav

Offers MITRE ATT&CK reports, forensic investigation, and ransomware prevention

  • July 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity Complete offers a ransomware warranty. In the event that any customer is attacked or falls victim to ransomware, they provide compensation of approximately one million dollars. Additionally, they offer 24-hour version monitoring, which allows them to continuously monitor the customer's environment. This monitoring helps them identify the source of any issues or attacks. They conduct thorough investigations to ensure everything is checked properly. Furthermore, they provide threat analysis reports.

How has it helped my organization?

SentinelOne Singularity Complete can ingest and correlate data across security solutions. It monitors the entire environment and accesses it in case of any incidents. It performs quarantining and provides detailed information to the customer about the origin of the incident.

It helped us consolidate our security solutions.

SentinelOne Singularity Complete helps reduce false alerts by 60 percent. It has also reduced our MTTD to 60 to 90 seconds.

Our MTTR has been reduced to 40 seconds.

SentinelOne Singularity Complete has saved us costs by preventing ransom attacks that could have cost us millions of dollars in the future.

SentinelOne Singularity Complete has helped reduce our organization's risks by 90 percent.

What is most valuable?

The most valuable features are forensic investigation and ransomware prevention.

What needs improvement?

The channel policy has room for improvement.

For how long have I used the solution?

I have been using SentinelOne Singularity Complete for five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

SentinelOne Singularity Complete is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Complete meets all enterprise requirements and is priced accordingly.

What other advice do I have?

I would rate SentinelOne Singularity Complete an eight out of ten. They are a market leader and have been established for a significant period. Additionally, their MITRE ATT&CK reports are quite helpful.

SentinelOne Singularity Complete agent is light and easy to deploy.

SentinelOne Singularity Complete is a mature product that has been in the market since 2011, and the company is well aware of what to do and what not to do.

SentinelOne, as a strategic security partner, is satisfactory.

I recommend SentinelOne Singularity Complete for enterprise organizations with a sufficient budget to invest in their security.


    reviewer2082525

It's an innovative platform that addresses issues automatically

  • July 19, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Singularity Complete as our EDR software. It's replacing our old antivirus solution. It covers about 80 endpoints.

How has it helped my organization?

SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end-users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks.

What is most valuable?

SentinelOne detects threats automatically and performs the remediation itself, so we don't need to constantly look at the logs. It reduces the meantime to respond because it automatically responds to the detected threats.

For how long have I used the solution?

We started using SentinelOne Singularity at the start of this year, so it has been nearly seven months.

What do I think about the stability of the solution?

I have had no stability issues so far.

What do I think about the scalability of the solution?

We only started using it at the beginning of this year, so the number of users has stayed the same. I have no experience scaling it up, but it's easy to add more devices to the platform. I don't foresee having any problems with scalability.

How are customer service and support?

We receive technical support from our partner, so I have no experience with SentinelOne support.

Which solution did I use previously and why did I switch?

We previously used Bitdefender as our antivirus solution. We switched to SentinelOne because we wanted to improve the overall security of our endpoints. SentinelOne offers more advanced and comprehensive protection than a traditional antivirus solution.

How was the initial setup?

We contracted with a partner to deploy SentinelOne, so I wasn't involved in the deployment. Our partner also handles the maintenance.

What was our ROI?

SentinelOne is more expensive than our previous tool, but we're hoping to see a return by saving money on recovering from some kind of incident.

What's my experience with pricing, setup cost, and licensing?

I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better.

Which other solutions did I evaluate?

Though Microsoft's solution was suggested, we only seriously considered SentinelOne. That was the one that stood out during research. Also, I heard from my peers that it was the best one, so I didn't look at other options.

What other advice do I have?

I rate SentinelOne Singularity Complete a nine out of ten. I recommend it. SentinelOne works as advertised. It's an innovative solution, but it's hard for me to compare it to other products because I don't have much security expertise. It's a mature solution that has no bugs that I've experienced. I have confidence in it.


    Santhosh K.

An All-Inclusive Endpoint Security Solution

  • June 10, 2023
  • Review provided by G2

What do you like best about the product?
- an integrated endpoint security and extended detection and response (XDR) solution. As a result, it can defend endpoints against various dangers, such as malware, ransomware, and zero-day assaults.
- Artificial intelligence (AI) can also identify threats and act against them throughout the entire attack chain. Its AI engine continuously analyses endpoint behavior to find threats and stop them before they can do damage.
- The engine also performs an automated investigation and threat remediation. This frees up security personnel to concentrate on scalable and cloud-native duties that are more strategic. It may secure various endpoints, including servers, IoT devices, laptops, and desktop computers.
What do you dislike about the product?
- It expenses can be high, particularly for small organizations. However, it offers a vast range of features and capabilities that can be useful for large organizations, yet, its deployment and management need a high level of technical competence. For businesses with few security resources, this may be not easy.
What problems is the product solving and how is that benefiting you?
Businesses of all sizes searching for an all-encompassing endpoint security solution should consider SentinelOne Singularity XDR. Businesses that are concerned about advanced threats like ransomware and zero-day assaults will find it to be very beneficial. Companies wishing to automate the analysis and removal of threats might use SentinelOne Singularity XDR.