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Reviews from AWS customer

14 AWS reviews

External reviews

296 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Shashank K.

Autonomous AI Response and Ransomware Rollback Are Game-Changers

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Autonomous ai response , ransomeare rollback storyline
What do you dislike about the product?
There’s really nothing to dislike about this product, although I do find the pricing to be a bit on the higher side.
What problems is the product solving and how is that benefiting you?
This platform offers a single dashboard to manage all endpoints and servers, making it easy to monitor everything in one place. Its storyline analysis feature is helpful, and I haven't experienced any system lag. The tool also consolidates various functions and includes ransomware rollback, which adds an extra layer of security.


    David Heinz

Has improved threat response time and reduced staffing needs through automation and visibility

  • November 12, 2025
  • Review provided by PeerSpot

What is our primary use case?

SentinelOne Singularity Complete has allowed me to perform multiple functions. It enables asset ingestion, and I have been able to identify other machines that don't have the endpoint agent installed. We've caught some malware. SentinelOne has internal reporting features and Ranger features that search the subnets where SentinelOne agents are located for other devices that may not be protected with the agent. The platform itself allows me to visualize my entire environment.

What is most valuable?

SentinelOne Singularity Complete has allowed me to perform multiple functions. It enables asset ingestion, and I have been able to identify other machines that don't have the endpoint agent installed. We've caught some malware. SentinelOne has internal reporting features and Ranger features that search the subnets where SentinelOne agents are located for other devices that may not be protected with the agent. The platform itself allows me to visualize my entire environment.

The ransomware rollback feature is the best aspect of SentinelOne Singularity Complete that stands out the most. We haven't had to use it yet, but it allowed me to demonstrate to our insurance providers that I had a recovery mechanism for the rollback.

SentinelOne Singularity Complete has positively impacted my organization by helping with trust amongst the organization. There is no longer any doubt that we are protecting the endpoints. Also, with USB exclusions and other features, it has helped with data loss prevention. I am now able to measure DLP attacks.

My impression of SentinelOne Singularity Complete's ability to ingest and correlate across my security solutions is phenomenal. It's great to have that central location. With SentinelOne Singularity Complete, I have been able to remove three additional products from the environment.

I use SentinelOne Singularity Complete's Ranger functionality, and it's one of the most important things I have.

What needs improvement?

There really aren't any areas for improvement in SentinelOne Singularity Complete. I'm excited to watch the continuous improvement to the storyline.

What do I think about the stability of the solution?

SentinelOne Singularity Complete is stable in my experience.

What do I think about the scalability of the solution?

SentinelOne Singularity Complete's scalability is extremely easy to achieve as new endpoints and new detection points come on board.

How are customer service and support?

The customer support for SentinelOne Singularity Complete is phenomenal.

I would rate the customer support a ten on a scale of one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were a new company, and we picked SentinelOne Singularity Complete first without using a different solution before.

What was our ROI?

SentinelOne Singularity Complete has helped free up my staff for other projects and tasks by saving us multiple hours a day because we can now get the visibility and the automation.

SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.

SentinelOne Singularity Complete has helped reduce my organization's mean time to respond by eighty percent.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for SentinelOne Singularity Complete was flawless while working with my account manager. For the first time in a long time, I enjoyed the process.

Which other solutions did I evaluate?

I did not evaluate other options before choosing SentinelOne Singularity Complete.

What other advice do I have?

The advice I would give to others looking into using SentinelOne Singularity Complete is to have your inventory counts available, document your ingestion points, and proceed with the implementation. I think it's a great product. I would rate this review a ten on a scale of one to ten.


    Nick L.

Effortless Deployment and Outstanding Support

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
Easy to deploy and use. Very responsive to config changes. Support team is amazing.
What do you dislike about the product?
I have not found anything I don’t like. The platform is very user friendly.
What problems is the product solving and how is that benefiting you?
EDR and single pane of glass view of our environment.


    SAM B.

Inheritly powerful,and a feeling of being protected.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
That when necessary, I don't require to be attentive to the platform. But when I need to be on it or want to learn more, the possibilities are endless. I can go as far as I want. The platform is feature-rich. The use of Purple AI and the real language searching, you can go in depth with the threats.
What do you dislike about the product?
In the beginning, there was a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
It is just one step in the layered defense in depth. Granted, it is a big part. Antiviruses based solely on signatures are a thing of the past.


    Ijeoma Nkemjika

Has improved threat hunting through query suggestions and contextual incident storylines

  • September 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have used SentinelOne Singularity Complete in a SOC environment where most customers were utilizing it.

How has it helped my organization?

The solution has been helpful especially for the infrastructure security team. They can focus their energy on other business projects and priorities while having peace of mind knowing that even without real-time operation, SentinelOne Singularity Complete can detect vulnerabilities and contain threats until they intervene. This allows them to work on other projects, develop security policies, and strengthen their defense. The team can address other security loopholes while SentinelOne Singularity Complete manages their infrastructure.

What is most valuable?

One of the features I particularly appreciate is the hunting capability, specifically being able to use deep visibility for threat hunting.

It's quite elaborate. It allows you to create and manage queries easily. Even if you're not very proficient in the language being used, it suggests the correct syntax when you type in plain text. If there's an error, it points out where you're wrong, enabling you to adjust the syntax. This feature is particularly beneficial for threat hunting using the deep visibility feature of SentinelOne Singularity Complete.

Additionally, the platform allows for compartmentalization, which is great because we use it for about 13 customers. It enables us to manage different environments from a single console and download relevant data for each customer.

What stands out is that this solution is not just about detection; it's also about response and containment. When it addresses an incident, it explains what occurred and suggests actions to take before further investigation.

Another excellent feature is its ability to filter events from the same company, helping to reduce noise. For instance, if a single user performs various actions that would typically trigger hundreds of alerts, this system consolidates those activities under that one user. This approach allows for tracking related events together rather than generating multiple alerts. As a result, you can analyze an incident from a holistic perspective rather than just viewing individual alerts in isolation. Overall, these capabilities enhance the effectiveness of threat management and incident response. That's my take on it!

It's capable of integrating with SIEM and other solutions. It offers enhanced interoperability.

What needs improvement?

The main area for improvement relates to Linux compatibility. When deploying on a Linux system, the process isn't as seamless compared to other operating systems. They could enhance this by providing an easier way to implement or deploy on Linux OS systems.

For how long have I used the solution?

I have used SentinelOne Singularity Complete for four years.

What do I think about the stability of the solution?

There have been no stability issues at the moment.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

Their support is very good. When we encounter an issue, we quickly raise support tickets, and the response time is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

It's not complex. It's straightforward, and the support is very good.

What was our ROI?

SentinelOne Singularity Complete has shown a return on investment with its ability to detect threats at approximately 99% efficiency.

What's my experience with pricing, setup cost, and licensing?

It's affordable. The pricing is competitive.

SentinelOne Singularity Complete has proven beneficial in a specific case. In one instance, a customer had Microsoft licenses that were very expensive at the enterprise level. By implementing SentinelOne Singularity Complete, they were able to reduce their license plans and focus on this solution because it offered more robust features than their previous solution.

What other advice do I have?

I would rate SentinelOne Singularity Complete a ten out of ten. It's a good solution.


    Rafal S.

Almost perfect

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The reliability and certainty of protection while being simple to install and manage.
The imprementation was extremaly fast easy. The support is top class in comparison to other brands I have experience wth.
What do you dislike about the product?
There is no such thing. Maybe one - it happens that I have to login to the console a few times before I am granted in. I am not sure where is the issue
What problems is the product solving and how is that benefiting you?
It is an important element of our security stack. Moving to SentinelOne from other platform was a perfect choice in terms of: detection relaibility, low fasle positives ratio, easy SIEM integration, easy managment even in huge environment, low consumption of the endpoint resource by the agent.


    rohit y.

Review For SentinelOne

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about SentinelOne Singularity is its autonomous threat detection and response capabilities. It provides excellent visibility across endpoints with minimal manual effort. The rollback feature is especially valuable for ransomware recovery. The platform is fast, lightweight, and easy to manage through a clean interface.
What do you dislike about the product?
One drawback of SentinelOne Singularity is that its advanced features can be overwhelming for new users. The alert classification could be more granular to reduce noise. Reporting customization options are somewhat limited. Occasionally, support response times can be slower than expected
What problems is the product solving and how is that benefiting you?
SentinelOne Singularity is solving the problem of advanced threat detection and rapid incident response. It automatically identifies and mitigates malware, ransomware, and zero-day threats. The platform’s autonomous response reduces the need for constant manual intervention. This has improved our security posture and saved valuable analyst time.


    Telecommunications

Sentinel One Singularity

  • June 24, 2025
  • Review provided by G2

What do you like best about the product?
Installer file is small, Threat detection and Automation is very good. Purple AI is really good feature to have for SOC.
What do you dislike about the product?
Should have capability to uninstall existing AV while time of installation.
What problems is the product solving and how is that benefiting you?
Threat detection, Administrator work gets reduced, Purple AI is automating many task. Remoteops and hyper automation is very useful.


    Sahil K.

Singularity Unleashed : One platform for all threats & Autonomous security

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Best thing in sentinelone have autonomous threat detection and response.
single unified console for Endpoint ,identity and cloud security .
User friendly console you can easily manage all the assets easy to deploy policy.Single policy for window ,mac and linux .and auto response also available one click kill & quarantine , remediate and best feature is one click rollback .Rollback feature helps you to revert back impact of ransomware in attack condition.
and much more features like device control and patient feature storyline star custom rule.Ease to implementation for all types of OS ,legacy os also supported.
Frequently usable and ease to integrate with other vendors.
What do you dislike about the product?
device control policy is bit confusing some time for cutomers.
What problems is the product solving and how is that benefiting you?
traditional AV alert volume is very high and not capable of detect sphociated attacks.So sentinelone have the power of AI which helps you to detect every types of threats in real time.


    Moe F.

Excellent EDR solution

  • January 31, 2025
  • Review provided by G2

What do you like best about the product?
Gives us good visability to our endpoints and threats as they arise. Depoyment was able to be intergrated into our RMM solution.
What do you dislike about the product?
The deployment was a little difficult the fist time we ran through it but quickly became easier once we understood the process.
What problems is the product solving and how is that benefiting you?
We are using it to protect our endpoints from the ever rising number of cybe risks, it works well for us as it allows our mobile workforce as well as our on prem users a good level of protection.