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monday service

monday.com | 1

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External reviews

1,413 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Corinna P.

Powerful and easy to learn

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
Monday is highly customizable and fits almost every need. It's very powerful but also easy to learn for beginners. What I also appreciate is that the monday crew adds new functions almost every week.
What do you dislike about the product?
It can get a little slow sometimes when a board gets big.
What problems is the product solving and how is that benefiting you?
We use monday for the communication between product management and the graphic design team. Also for time management. Before monday we used emails and excel sheets but it was much more complicated and we often lost track of some jobs.


    Bernard v.

The whole team in one place

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
It gives the whole team an opportunity to stay up to date with where we all are and what we're all working on. We meet once a week and cruise through the list from top to bottom to understand what has happened, is happening and needs to happen. It gives managers the opportunity to track progress of tasks that have been assigned and keeps people accountable to their tasks, out in the world for everyone to see.
What do you dislike about the product?
There are a lot of features that we don't make use of totally and as such I am more frustrated that we are not fully utilising the powers
What problems is the product solving and how is that benefiting you?
No balls get dropped. All tasks are logged on Monday and by meeting once a week nothing goes undone for more than a week!


    Ron F.

Maximum Flexibility with minimal training

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
The wealth of features is amazing. It's so intuitive from the start. Unlike Complex PM tools, it's the most visually creative piece of software I've ever used. I'm a very visual person, and monday is the perfect tool for users like me. You can color code just about every item from a gigantic color palette. There is also a wealth of support tools online to provide support and examples of how other users have created boards and templates in a wide variety of industries and disciplines.
What do you dislike about the product?
Being relatively new compared to others in the game, features are more globally applied and customizing can be a little challenging. That being said, the Monday team is unlike any other company is resolving issues or doing whatever they can to accommodate any need you have.
What problems is the product solving and how is that benefiting you?
Multiple Projects are being tracked in different visual styles. I've gotten projects under control and completed easier and on time.
Recommendations to others considering the product:
Reach out to the support staff for whatever question, concern or feature you would like. They are without a doubt head and shoulders above any other company I've ever worked in any product.


    Amit D.

Best possible project tracking tool out there...

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
- The UI. It is very simple and intuitive to use. Sorting is awesome, moving pulses around groups is as easy as 1-2-3.
- The timeline feature is great too. I can set a timeline for each pulse and track progress.
- The search feature is extremely powerful. I can search strings, pulses, status, and more.
What do you dislike about the product?
I can't think of any. Monday is ever evolving. With every release, it gets better.
What problems is the product solving and how is that benefiting you?
We are part of the Technical Publication team. We tracking our sprint release through Monday. The integration with JIRA is icing on the cake because of all our engineering/feature tickets are tracked through JIRA.
Recommendations to others considering the product:
If you want ease of use to manage your big projects, Monday is your best bet.


    Michael A.

Monday is Awesome!

  • November 16, 2018
  • Review verified by G2

What do you like best about the product?
I really like how Monday allows our staff to collaborate and track projects in real time. Being able to drag the tasks to different pulses is also very handy.
What do you dislike about the product?
I wish there were more colors when creating tags. Also would be nice if they had checklists that were editable by everyone instead of just the creator.
What problems is the product solving and how is that benefiting you?
It has solved our confusion during projects and allowed us to really come together as a team.
Recommendations to others considering the product:
Great way to organize projects and tasks for a team of people


    Rebecca H.

Love it! Monday.com saved me.

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
I like that everything in centralized and searchable and linkable. People in my office say why use Monday.com all that can be done in Excel and they are so wrong. If I had to go and find all this information via Excel and multiple spreadsheets saved in different folders it would take forever. Plus other people might have the file open that would impact me. When I get to the boardroom I pull up Monday and there is all the info I need. My boss can ask me anything! I even save email history to Monday.com. It also allows my boss to "self-sever" on his phone. It is a lot of info to process on a phone but for the most part he can review the lists and then just ask me specific questions vs being reliant on me to update him on everything.
What do you dislike about the product?
I wish it was easier to email to the program. Its not hard but you need to copy and paste the email address and I wish it was easier to copy the email address or that they had a plugin from outlook and I could select the correct pluse.
What problems is the product solving and how is that benefiting you?
I use it Monday for supply chain management. We manufacture supplements. So I track what products I need to make and what stage they are at. I track what raw materials I need to order and how much and if the raw material has been approved. I use it for PO approval with both the Controller and the head of regulator. We had a problem with regulatory and I ordered the wrong raw ingredient which she had not approved. Since then we created a process in Monday for my regulatory person to double check my PO and ensure I am ordering the approved product. I list the PO as a pulse. Send message within Monday requesting approval. The controller and regulatory person each have status field and they change it to approved or message me back if there is an issue. After I see it is approved I email the PO. It give us viability and tracking. When I was just emailing for approval we lost track of what needed to be approved. Now we know.
Recommendations to others considering the product:
Just go for it.


    Russell Carr E.

We Love This PM Tool

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
Intuitive, easy to use, many different applications/uses.

Unfortunately, technical support is getting worse and worse. The last 2 submissions I sent were ignored.
What do you dislike about the product?
Not much to dislike,other than that technical support is getting worse since we first started with the platform.

Cost is also relatively high now that we've given our clients access.

So after we started spending more money, the technical support quality actually dropped.
What problems is the product solving and how is that benefiting you?
- Organizing & tracking projects
- 'Capturing and implementing ideas
- Moving projects from start all the way through to finish line
- We're actually getting major projects completed, when we never did before
Recommendations to others considering the product:
it's been a great experience and we're getting more projects organized and completed than ever before.
The tool really works.

Aside from ease of use and effectiveness, their support team is available 24/7 and literally responds within minutes every time. I've never experienced a better platform support team.


    Kate W.

Exceptional Task and Project Management Tool for Dummies

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
Monday is very easy to use and is accessible across desktop and mobile. We are able to invite third-party users to different project boards to help manage and keep track of our projects and tasks. The Monday team are constantly updating the software, adding new features and asking for user feedback. We love it and have recommended Monday to a few different businesses who are also loving it.
What do you dislike about the product?
Not much! The only thing I find slightly annoying is there is no "clear all notifications" option, each one needs to be cleared individually.
What problems is the product solving and how is that benefiting you?
Monday is helping our marketing team manage internal projects and helping to keep our focus on the bigger picture items. At any time, users can see a projects status and access information on every task which is very handy if one of our team members is out of the office. We also use it to manage agency work in progress tasks. Our agency can log in and update tasks they are working on so we are kept up to date in real time.
Recommendations to others considering the product:
Do the free trial first and play around with all the features to ensure it will meet your business needs.


    Samantha V.

Very user friendly! Lots of features!

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I love the ability to color code and tag/assign tasks to different people/teams. It makes it easy to know who's working on what and know in real time when they complete it.
What do you dislike about the product?
The integration with Excel could be better. The files pull in a little "janky."
What problems is the product solving and how is that benefiting you?
It's much easier to keep track of schedules and know when things are getting done. Knowing where we are at based on the scheduled due dates is amazing!
Recommendations to others considering the product:
I definitely recommend the trial first. I believe it really helped sell my company on investing in this product. It proved that it was beneficial and made schedule tracking and project management easier.


    Steve B.

Far easier than other project management apps and actually fun to use.

  • November 15, 2018
  • Review verified by G2

What do you like best about the product?
The whole visual aspect of Monday.com appeals to me as an art director. It allows me a lot of control over the way "cells" are set up, so that I have been able to totally customize it to our organization and how we work. Every column has been customized, and I've also customized the names and color-coding of various status indicators. My team knows exactly where dozens of projects are in the pipeline, and my boss can log on at any time to see what's what. Previously, I was updating an Excel spreadsheet constantly, trying to do the same thing. Monday takes that agony and tosses it aside, making for a pleasant experience that you cannot get from Excel...at ALL.
What do you dislike about the product?
Not really a dislike, but to really see all that is going on in the Monday.com interface, you need a big screen. Which is fine as I have a big screen at the office, but on a laptop, I need to scroll around a little.
What problems is the product solving and how is that benefiting you?
Ability to show in real time what is going on with MANY creative projects at once. For better for what we do than Asana or other apps we've tried.
Recommendations to others considering the product:
Just try it, it's free to try. If you just want to track projects to any degree, this is the choice.