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monday service

monday.com | 1

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External reviews

1,414 reviews
from G2

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    Larry C.

Monday helps us stay on task, on the same page and on track with all kinds of projects.

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
I love that Monday is as simple as using an Excel spreadsheet but gives me the kind of powerful tools I used to need a complex project management platform to get. For example, I can collect line items (a.k.a. data records or project tasks) using a form view of my board for users who don't need regular access to the board or wouldn't actively manage the items. I can collect other line items from the managers and team members that share the board.

Then, we can all manage the tasks/pulses together and even contain all interactions and communications related to each right there in context. We get alerts when an update is posted and we can either respond by simply reply to the email or click over to the board and reply inline. Either way, all the comms are captured in one place–right there in the pulse! LOVE it!

Finally, I can export the board or actually broadcast it online and even embed it on my website to report out progress to appropriate stakeholders. This is too good to be true. Need a GANTT view? No problem, it has that. Want to see your pulses on a calendar by due date? How about by completion date? No problem, it has that. What if you just want to see your assigned items, or just the due items, or just the incomplete items, it's intuitive filtering does all that.

I'm sure I sound like a commercial. It's because in my previous careers I've used solutions like TeamGantt.com or Smartsheets and wrestled with the varying levels of good and bad user interface, paid steep user license fees and had to onboard non-technical users. I now lead a team of volunteers with varying technical aptitudes at a non-profit organization and the ease-of-use and level of service that the Monday team consistently provides has blown my socks off. I sincerely love Monday.com!
What do you dislike about the product?
Nothing really. If I had to come up with SOMETHING that I would change or a new feature I would introduce, I guess I would provide a way to send a generic note to my whole team or a whole board that was not tied to a specific pulse. If there is a way to do this, I may just be overlooking it. Wouldn't surprise me if there is already a feature for this. These guys think of EVERYTHING!
What problems is the product solving and how is that benefiting you?
We use Monday for everything from a big ideas parking lot for long term planning to tracking alarm access codes, social media and print content calendars, event registrations, facility work orders, weekly custodial task tracking, quarterly routine building maintenance, leadership development initiatives tracking and even Monday.com training progress for new users. And I feel like we're just scratching the surface. Who knows what else we'll be using it for a year from now!
Recommendations to others considering the product:
Sign up for a trial. As you "kick the tires", do not hesitate to reach out to support with any questions. They are super responsive and helpful. It's a foreshadow of the level of service they will provide to you once you're a customer.


    Luis Felipe U.

Change in our productivity before and after using monday

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
The flexibility, the consistency among the features, the cool look, the many tools and the posibilities of customization, the versatility. It's really easy to adapt to many kinds of projects. I think it's really easy and practical tool, that`s what I like the most. Adoption by the team increased a lot from the past PM software we used thanks to the visuals and estethic of monday.
What do you dislike about the product?
There are still some features I would like in order to make a little bit more powerful such as linking the pulses end-to-end, end-to-start, etc. I think the cost and resource tracking could improve still quite a bit, I sometimes need those and have to do a lot of work to cover this.
What problems is the product solving and how is that benefiting you?
We are a consultancy firm and we offer three month standar programm, we use monday to let them keep track of our progress using shareable boards. We also concentrate all the information and the main development of the programm in everyboard, so we reduce significantly the use of other documents and tools. Basically we reduce to a couple of Drive folders and the rest is all on monday.
Recommendations to others considering the product:
If you want something with the righ amount of features, nothing too specific, but still with usefull and helpfull tools, this is for you


    D. J.

Software Product Specialist

  • November 19, 2018
  • Review verified by G2

What do you like best about the product?
First and foremost, their customer service is top notch. The staff has gone above and beyond during each interaction i've had with their success and support teams (looking at you Erin). They are invested in your success beyond just being a paying customer, which is a rare find in the software market. Secondly, and almost as important to me is their aggressive new feature release schedule. Monday.com is constantly bringing us new features but beyond that, they are features that are driven by the community it serves. Furthermore, they provide informative new release emails and webinars so you can start taking advantage of the enhanced functionality, quickly! You know what's better than a well designed new feature? A well designed and well explained new feature that I can start using right away if it suits my needs.

The software itself is well designed and perfect for people like myself who are visually motivated. It has all the features you'd expect from a robust project management platform and more! I've tried almost all of the other softwares listed as competitors to Monday.com (Asana, Trello, Smartsheet...) and while they all do some things really well, I was using a combination of 3 or so at a time to accomplish everything I needed. There was a huge sigh of relief when I found Monday.com. Feature full and visually appealing is what I needed in a project management / time tracking / task planning tool and that's exactly what I have now. However if you do like a best-in-breed approach, they make it easy to integrate your other tools. I still use Todoist with a Zapier integration to Monday.com.

Like almost everyone else in the tech/software industry I use a myriad of different applications, mostly selected and provided by our employers. I've been equipped with a full suite of productivity options which are good and "industry standard" (and free for me to use), but I've chosen to pay out of pocket to use Monday.com. Why? 1) The visual aspect motivates me to get things done. 2) I trust that every piece of info I add will not be lost, it stays neatly tied to projects in one place, no matter what format. 3) Customizability! I can use Monday.com the way I want to use it and I can self-serve configuring the application for my needs.

Just try it, you won't be disappointed.
What do you dislike about the product?
If i'm being picky, the UI is too wide for the mobile app which makes it hard to use on the go. The app is good for viewing quick info but hard to manipulate from smaller devices.
What problems is the product solving and how is that benefiting you?
1. Information management - keeping all related data in one neat spot so i'm not clicking 2-3 different apps to find all the info I need.
2. Project task tracking - ability to track tasks and stay on top of outstanding work, at a glance.
3. Scoping project timelines - planning task time to stay on track with project deadlines
4. Productivity - using Monday.com has increased my productivity and improved my time management skills.
5. Work logging - We can't get away from work logs in apps like JIRA and OpenAir but Monday.com has made it easier to keep track of what i'm spending my time on. The quality of my logging has improved and I can justify my time as being allocated to revenue generating activities because i'm tracking them as such.
Recommendations to others considering the product:
Try it, then try to stop using it. You won't be able to.


    Media Production

A very good work tool

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
I like how we in our team can collect everythin gregarding our production in one place, and still keep the job seperate. Everythin gis very structured and I love that one can customize everything to your own needs. We are a smaller tv-studio and we can plan everything from preproductiojn to postproduction in monday, and it's working very well!
What do you dislike about the product?
I haven't gotten the sync between google calendar and monday to work yet, and that's a bit frustrating. But the monday team is very helpful, so I imagne we'll sort it out soon.
What problems is the product solving and how is that benefiting you?
We do our project planing and organize job tasks in monday. We also keep track of our contacts and social media updates through monday.
Recommendations to others considering the product:
If you're working with projects with many steps and more than two people involved, I really do recommend monday.com! It will help you stay organized, the support help is amazing and you get the freedom to build it after your own needs.


    Financial Services

Flexible software with speedy feature addition

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
Monday.com, despite its awkward name, is a flexible task management system with the makings of a full blown project management software. The speed at which features are added is sometimes dizzying but all the features add value to the product and ease of use.
What do you dislike about the product?
Definitely the name. It's awkward in conversations to mention Monday.com all the time, and if you drop off the .com it becomes even more confusing.
What problems is the product solving and how is that benefiting you?
Cross team communications have improved, task tracking is easier across distributed members.
Recommendations to others considering the product:
Try it out. The flexibility of the layouts means the software works with your mindset, not forcing you into a specific way of thinking.


    Health, Wellness and Fitness

Great for project management

  • November 18, 2018
  • Review provided by G2

What do you like best about the product?
Monday.com is an effective way to keep track of multiple projects and tasks. I love the ability to tag teammates and collaborate with all messages, notes, and files in one place. Monday is similar to Trello which we've used in the past, but offers a slightly more advanced UI and feature set.
What do you dislike about the product?
Some abilities to cross-reference pulses in boards is difficult, but there isn't much I can say I dislike. Keeping organization steady when you start adding multiple project boards is a must, but that's inherent with any management app.
What problems is the product solving and how is that benefiting you?
Monday.com lets me and my colleagues assign tasks and manage project timelines much better than any other solution we've tested. The UI is very user-friendly. Monday also releases integrations and updated views that make visualizing projects much more accurate and easy to follow. Love the gantt chart view to see an overall view of where tasks overlap and where deadlines sit.
Recommendations to others considering the product:
Monday is a great platform for project management, after looking into other alternatives, Monday was the best for our needs. Assess the full functionality and determine if you need the level of detail in your project management app as this.


    Jason M.

The product is great, the customer service and followup are amazing!

  • November 18, 2018
  • Review verified by G2

What do you like best about the product?
I like Monday because it's super easy to use, has a UI that's easy on the eyes, and has many options for customization. That said, the best part is that their customer service is quick and thorough in their response, so thorough that they actually build and implement feature suggestions super-fast, which may be a testament to how well their own product works for their team.
What do you dislike about the product?
Pricing could be better for small teams, but if you're actually working it pays for itself ten times over. Because the Monday.com team is constantly following up, asking for improvement suggestions, and actually implementing them, it's hard to get frazzled about missing features as they will only be missing temporarily. I have literally seen Monday turn a feature improvement into a feature within a month or so, very mpressive!
What problems is the product solving and how is that benefiting you?
I run almost every facet of my consultancy (discluding accounting) almost exclusively through Monday.com. I also track online content, music projects, personal tasks, and travel coordination. Monday.com will add loads of productivity through direct use of the product, but one of the biggest benefits for me has been the elimination of redundant or overlapping tools and systems. This is a huge time-saver of course, but it's an even bigger stress-saver and has vastly reduced the number of tasks that end up hanging past their deadline or getting lost completely.
Recommendations to others considering the product:
Take advantage of webinars/videos early on, they're well made and comprehensive


    Verified User in Education Management

Education and Event Management Project Made Easier

  • November 18, 2018
  • Review provided by G2

What do you like best about the product?
I'm a big fan of intuitive applications. Monday.com gave me the tools to organize and archive information without having to spend hours on support calls or wading through user manuals.
What do you dislike about the product?
I haven't had any issue to date. The few times I needed to ask for help, the response time was quick and on target.
What problems is the product solving and how is that benefiting you?
Monday.com has been very useful in keeping track of multiple projects and creating a workflow calendar. The ability to add needed categories or topics and color code them has produced a better connection to the many details that need to be tracked for successful completion of a project.
Recommendations to others considering the product:
I shopped around for a project management tool that was easy to use and would make me want to stay with it. Monday.com was the best choice I could have made.


    Charlene H.

Great

  • November 17, 2018
  • Review provided by G2

What do you like best about the product?
It keeps me and my team on track of what task we need completed, coming up and need to be done.
What do you dislike about the product?
I have not had any complains. I does exactly what it says
What problems is the product solving and how is that benefiting you?
Inventory


    Benito C.

MONDAY is AWESOME!

  • November 16, 2018
  • Review provided by G2

What do you like best about the product?
I love the fact that they are always updating & adding new features to the platform. Also, the overall platform makes project management so fun & easy especially with the color system. It makes projects like a game. It also really cool that I can search and tag everything as I like to see where most of my time is going.

Nothing's more satisfying than seeing all GREEN!
What do you dislike about the product?
Honestly, nothing. I like every part of this platform.
What problems is the product solving and how is that benefiting you?
I was so tired of starting projects & losing track on where I was or completing things half way. I'm now able to clearly track the progress of all ongoing projects. In addition, it allows me to refer back to what I have already done.
Recommendations to others considering the product:
You really have to implement this if your current process for managing projects is broken. Once your whole team is using it no need to follow up to check the status on a project, add new projects, or new task within a project. Everything is done within MONDAY.com. This saves a whole lot of time.