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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospitality

M&B Review

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
I like the fact it allows for proactive monitoring by putting a agent on the app/site. The output enhances and supplements user based issue identification. It finds issues through Ai and can be easily integrated into existing ITSM solution with detailed information for triage and resolution.
What do you dislike about the product?
The terminology in discovery for CMDB population is too technical for business facing output and reporting. Need a easy way to map to agreed business service CI terms
What problems is the product solving and how is that benefiting you?
Proactive monitoring of issues (infrastructure, applications), implementation into Service Now for events, alerts and incident management. Aligning with comms and support processes


    Telecommunications

Working as specialist in Virgin media for Digital transformation

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Openshift, Containers , Most of the Monitoring stuff on the new GA is exciting
What do you dislike about the product?
Hate the monitoring setup complexity when it comes to orchestration in kubernetes
What problems is the product solving and how is that benefiting you?
Performance Test cases before we push to Production and as a discovery phase we are looking way beyond the PT cycles
Recommendations to others considering the product:
Need to focus on the Standards and practices to shared out in the market


    Logistics and Supply Chain

Updating to oneagent

  • November 15, 2018
  • Review verified by G2

What do you like best about the product?
Time to value and the ai engine. Accuracy was immaculate and out performed competition products
What do you dislike about the product?
The ui initially and sometimes the docs are out of date. Dynatrace one is amazing and has helped that
What problems is the product solving and how is that benefiting you?
Availability and performance management. We went from 36 hour crisis last year impacting customers in 66 countries to 30 minutes for the same issues a year later now that we have dynatrace
Recommendations to others considering the product:
It is costly but worth it


    Information Technology and Services

Great product

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use. One single point to manage all monitoring. Of many different product and application types across the business.
What do you dislike about the product?
The licensing costs are very high which means we have to review regularly what to monitor due to limited licenses.
What problems is the product solving and how is that benefiting you?
Fast problem resolution


    Sridhar R.

How did we manage without Dynatrace

  • November 15, 2018
  • Review verified by G2

What do you like best about the product?
Quick to manage around the system. Easy to diagnose. Problem alerting second to none.
What do you dislike about the product?
Dashboard creation. Looking forward to the new set up.
What problems is the product solving and how is that benefiting you?
User affecting issues. Login journey issues. Shopping basket problems.


    Deane C.

Dynatrace review

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Technical breadth and functionality of the product. You really can provide insights in to your environment that just aren’t possibkle with other products
What do you dislike about the product?
Time to value in implementing and building capabilities,. In order to accelerate success the implementation needs to be planned carefully and you need to ensure that the right resources are allocated
What problems is the product solving and how is that benefiting you?
Understand application and service usage, have consolidated services using the data and reduced overall cost of the IT estate
Recommendations to others considering the product:
Invest in capabilities to make it a success


    Financial Services

Fantastic opportunities

  • November 15, 2018
  • Review provided by G2

What do you like best about the product?
Fantastic visualisation of application performance
What do you dislike about the product?
Not much to be honest. In comparison to competing products I was say Dynatrace is strong in its field
What problems is the product solving and how is that benefiting you?
Operational efficiency and controls


    Hemang J.

Great performance Management tool !

  • November 06, 2018
  • Review provided by G2

What do you like best about the product?
Application monitoring is the best part. Along with it really good synthetic monitoring and user experience management
What do you dislike about the product?
Not able to customize user data.
No report generation feature
No Cloud monitoring
What problems is the product solving and how is that benefiting you?
Application monitoring. We can insure high uptime for your application with this software


    Airlines/Aviation

Dynatrace for application monitoring

  • October 25, 2018
  • Review verified by G2

What do you like best about the product?
I like how I can drill through the pure paths and figure out the processes leading to high cpus
What do you dislike about the product?
The dash board configuration can be more user friendly
What problems is the product solving and how is that benefiting you?
VMs go down when we have improper reads and writes and without dynatrace we will not be able to figure out the root cause.


    Inés P.

I think this is the No. 1 monitoring software

  • October 09, 2018
  • Review verified by G2

What do you like best about the product?
Dynatrance is a monitoring software for several cloud accounts that are analyzed to keep the user informed through their tools, this allows a complete monitoring of each complete application. It works when necessary and the features it offers for tracking are the best in its category.
What do you dislike about the product?
There is nothing I can say against Dynatrace, all the doubts that we have were canceled once we use it, now we are more than satisfactory for the good choice, which is not only essential for the tracking of the other applications.
What problems is the product solving and how is that benefiting you?
Easy to use, Dynatrace does not require much experience to start using it, it is increasingly easy to use, it is proof that the technology has made a positive change, this software shows in a detailed report the problem that occurs in some applications together with its location.