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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Media Production

Great tool but needs navigation improvements

  • November 28, 2018
  • Review provided by G2

What do you like best about the product?
The tool is great for drilling down in the depths of issues within a JVM. But it can be hard to find out what the issues are in the first place. The linking of endpoints to endpoints is useful to show where the problems may exist and the loading on those services matches how you think the system is being used.
What do you dislike about the product?
Hard to see what the issues are in the first place. Once you have found the issue you can drill into it but it is not always visible/ see-able in the first instance what your issue is. Navigation paths can be unclear. Hard to get back to the place you where before and then compare one set or snapshot with another snapshot.
What problems is the product solving and how is that benefiting you?
Monitoring and analysis of JVMs and related servers/ endpoints in our Middleware stack. Shows which servers are being used the most effectively and then how we can re-balance those. Allows understanding on the JVM thread, memory, CPU and IO usage per service within each of JVMs helping us to see and monitor, and when needed, correct the usage of the service on our platform.
Recommendations to others considering the product:
Find an existing error you know the root cause of and then trace that through the tool so that you can understand how it works and what it is trying to tell you. This both shows you an error you know and helps understand how the tool works.


    Banking

Useful tool for server health monitoring

  • November 28, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace provides many options - is very flexible - when it comes to creation of your own dashlets/dashoboards.
It's very useful tool to alert Support teams in case of any issue.
It's easy to configure.
What do you dislike about the product?
Pretty much nothing. You need to have budget to get it.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to monitor health of our servers and apps. It works very well preventing issues (e.g. server CPU is reaching 90%). We attached agents to our applications and have alert/notifications when something is not right.
As well we use it to get statistics on the usage of our apps (e.g. web pages, amount of incoming messages etc).


    phani s.

quick, efficient, needs new features and improvement in existing

  • November 28, 2018
  • Review verified by G2

What do you like best about the product?
One agent installation, Problems, Root cause analysis
What do you dislike about the product?
Custom metrics, unavailability of request count monitoring, charting, dashboards , reportinig
What problems is the product solving and how is that benefiting you?
Continuous monitoring of the Applications, Quick turn around time with the resolutions
Recommendations to others considering the product:
If you are using Appmon for the last few years and have got a lot of customisations according to your business or applications, I feel it's worth waiting for some more time before migrating to Dynatrace as the dynatrace has a lot of features missing from Appmon.

For New customer who is looking for monitoring tool , Dynatrace is best


    Information Technology and Services

DynaTrace is an exciting and reliable tool that is ever evolving

  • November 28, 2018
  • Review verified by G2

What do you like best about the product?
So much, but the main features adding value: PurePaths, Session Replay and Root cause
What do you dislike about the product?
Length of time to deploy (AppMon) - it took nearly 12 months to put into estate of around 1000 hosts. Dynatrace reduces this significantly.
What problems is the product solving and how is that benefiting you?
Negated the need for a dedicated 1st line monitoring team
Recommendations to others considering the product:
Do it


    Financial Services

Very useful to review uptime and availability

  • November 26, 2018
  • Review provided by G2

What do you like best about the product?
It give you the option to customize the frequency, notification, and macro process for ensuring a system is up and able to be logged in.
What do you dislike about the product?
There is a clustering feature when it comes to setting up new checks that requires a lot of extra work, but once it's established seelms to work fine.
What problems is the product solving and how is that benefiting you?
We do many beginning of day and start of week checks for our applications, and to automate that process reduces time required to do manually.


    Banking

Enthusiast newcomer

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Clean interface allowing clear view over critical metrics of different appl
What do you dislike about the product?
The knowledge curve seem important to me but I’m sure it’s just an impression
What problems is the product solving and how is that benefiting you?
Detected basic issues that our historical monitoring system did’nt saw


    Computer Software

The Rolls Royce of Software Intelligence

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
Fit-for-future, ease of use, state of the art and adapting to new technologies and trends
What do you dislike about the product?
There is nothing I dislike really, it is provides exactly the visibility you need
What problems is the product solving and how is that benefiting you?
Full visibility and control of environments


    Banking

Great Product Great Support

  • November 22, 2018
  • Review provided by G2

What do you like best about the product?
The best thing about Dynatrace it gives you answers not Incidents. Lots of monitoring can tell you that you have an issue with Dynatrace it tells you that and tells you where and why.
What do you dislike about the product?
From using this product for over 3 years there is nothing I dislike about it.
What problems is the product solving and how is that benefiting you?
we are identifying where issues are and why they are happening and what we need to do to resolve.
Recommendations to others considering the product:
Give it a try its a fantastic product


    Dan B.

Invaluable insight under the hood of your applications

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
Massively saves time when investigating the root cause of application issues. Instead of manually trawling through individual servers for performance stats, error logs etc, Dynatrace gives it all in a single web UI.

PurePath view allows visbility of the exact lines of code that are failing and what the response from a remote endpoint was for example - helps with replicating a call to diagnose what's going wrong.

Visibility of Host server health allows a quick check for memory/CPU/disk space issues and alerts can be fired to ensure they're rectified before causing any downtime.
What do you dislike about the product?
Interface can be a little overwhelming at first with a bit of a learning curve to find your way around it. Once you get used to the layout and various options though it's extremely powerful and useful.
What problems is the product solving and how is that benefiting you?
Middle of the night fault fix callouts are much easier to diagnose and remediate thanks to Dynatrace alerting and the ability to drill down via PurePaths to the specific calls/requests that are resulting in errors.

Setting up alerts means you can identify and fix problems often before the end users are even aware of them.
Recommendations to others considering the product:
Take the time to tag your hosts/assets to make search/filtering easier. Look at tailored email alerts so you're aware of any problems as soon as they arise.


    Kevin C.

Excellent product, very easy to use.

  • November 20, 2018
  • Review verified by G2

What do you like best about the product?
Easy to install admin server. Easy to deploy agents. Metrics received from little to no setup are superb. Features are constantly updated and new technologies supported.
What do you dislike about the product?
Dashboards and alerting could do with a lot more customisation options.
What problems is the product solving and how is that benefiting you?
Critical service monitoring.