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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Performance Monitoring Principle

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
The product is very simple to setup and gain value with and support is easy to get ahold of and willing to work with.
What do you dislike about the product?
The license structure makes additional purchases complicated
What problems is the product solving and how is that benefiting you?
User Experience Frustrations


    Chad T.

Dynatrace is amazing

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
AI driven detection and tracking of end users, deep dive detection into issues, reports for management of availability times
What do you dislike about the product?
Not being able to break out technologies as individuals without doing hosts groups. Glitches here and there. Not being able to set environments as defaults, new users always get directed to the smaller test/dev/qa environment.
What problems is the product solving and how is that benefiting you?
Everything from host issues, to end user issues, to keeping our 3rd parties true to their SLA’s. Dynatrace has aterted us of issues and given us a head start to the point where that our APM team now has a 15min head start on the App Dev teams.
Recommendations to others considering the product:
DO IT!!! There is a learning curve but you will get there as every one has. It is most definitely worth it!


    Banking

Great Company offering a great product

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use and deployment. The information that is provided.
What do you dislike about the product?
Learning curve for people coming from AppMon
What problems is the product solving and how is that benefiting you?
Mostly User Exeperience with RUM. Significantly better insights that we didn’t have before.
Recommendations to others considering the product:
Develop a strategy when deploying applications. Start with 1 or a few applications and build training for the teams involved first.


    Banking

visibility into Mainframe

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Appmon provided great visibility into a black box of mainframe java services. instead of drilling down through 5 different set of logs, I was able to see the end to end flow that was never there. awesome tools
What do you dislike about the product?
the slow product release cycle of appmon and no clear outline of the benefit it add compare to the previous version
What problems is the product solving and how is that benefiting you?
end to end view of our java zos mainframe application


    Vincent D.

X-Ray Vision for Your Company

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Code level analysis through the full stack. Root cause analysis and reporting features. Ability to pull server logs and correlate with issues within in a given time frame. Intuitive dashboarding. Synthetic monitoring and user session monitoring.
What do you dislike about the product?
Minor annoyances that can be fixed with successive updates. Timeframe presets and sorting data issues.
What problems is the product solving and how is that benefiting you?
Proactive monitoring using synthetics and user session data to find a anomolies before they turn into bigger problems. Establish a flowchart of calling services and callees using service flow and backtrack.


    Information Technology and Services

Dynatrace is not just an APM tool most of us think of, its AI and Analytics capability for everyone

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
From downloading to complete setup takes not more than 10 minutes even for someone not having technical knowhow of the product.
What do you dislike about the product?
Not dislike but I would say Dynatrace should add the reporting capability with option for excel/pdf report extraction and being able to schedule/setup email distribution with the reports attached.
What problems is the product solving and how is that benefiting you?
Understanding user experience and measuring platform/application quality/performance developed by our partners.


    Shresth S.

Dynatrace tool review

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
Nice tool to monitor applications in production. Dynatrace is capable of adding multiple servers under same login. This gives ability to add custom Dashboards and dashlets. UEM module to give indepth insight of any transactions. Feature of local sessions in offline mode. DB Execution time and DB hit ratio is a nice feature.
What do you dislike about the product?
Large execution time in processing the results. Filter not available to find transactions based on a particular data.
What problems is the product solving and how is that benefiting you?
Production monitoring and root cause analysis of production bugs.
Recommendations to others considering the product:
Very nice monitoring tool to find application issues live in production. Must for any enterprise application.


    Government Administration

Technical Manager

  • January 22, 2019
  • Review verified by G2

What do you like best about the product?
Excellent Level of Visibility, technology coverage
What do you dislike about the product?
I do not know. No bad experience with the tool
What problems is the product solving and how is that benefiting you?
Slow Performance -> Best request
Recommendations to others considering the product:
Who seeks improvement in performance and performance in applications.
Need for continuous improvement of the environment through monitoring


    Airlines/Aviation

Good to use and track

  • January 18, 2019
  • Review verified by G2

What do you like best about the product?
It is very good to track every single transaction and cpu health or anything related to system. Just configure it right and forget multiple window pain to track things
What do you dislike about the product?
Initially difficult to setup the environment for a newbee
What problems is the product solving and how is that benefiting you?
Easy to check logs for production server and system health


    Airlines/Aviation

Dynatrace- The APM to check the health of the application

  • January 15, 2019
  • Review provided by G2

What do you like best about the product?
The methodical approach, tool based, easy to use. Most innovative manner to check the health of the application. Features like Database graph, memory,server behavior provides a neat approach of how the application is behaving in real time.
What do you dislike about the product?
Sometimes server doesn’t respond as quickly as it should. This causes a bit of trouble especially during production issues.
What problems is the product solving and how is that benefiting you?
Working on a real time application increases the dependency on Dynatrace. Since we have multiple servers running on different environments we mostly check the heartbeat during critical production issues. Benefits are the easy structuring and organization of the tool. Very simple and user friendly.