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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sam R.

Great implementation, problem reporting with root cause, deep full-stack analysis without code.

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Deep analysis of performance and service issues with every session, SQL, code.
What do you dislike about the product?
The user interface has a lot of info and can overwhelm.
What problems is the product solving and how is that benefiting you?
Faster problem resolution with greater understanding of end user experience.
Recommendations to others considering the product:
Be sure to pass cookies from the front-end to the back-end for full stack monitoring.


    Yekaterina K.

Great features and capabilities but not recommended for an APM newbie

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Excellent suite of features that are not available in any other product out there. All features are well-integrated and easy to navigate from one to another. Easy to deploy. Usually scales well (if testing and capacity planning was done properly). Very user-friendly interface that allows you to get to performance problem root cause very quickly.
What do you dislike about the product?
Set-up is deceptively easy, and the sales team can sometimes lead you to believe that it’s a plug-and-play type of product that will not need any considerations or testing before deployment. This is not the case. It is a rather invasive product which can have unexpected resource consumption issues or unexpected behavior if the monitored systems don’t scale well or have weird code.
What problems is the product solving and how is that benefiting you?
Rapid insights into business impact of application and system performance. Quick detection, analysis, and fast resolution time of app bugs and performance problems.
Recommendations to others considering the product:
You will get the best value out of this product if you have an experienced APM specialist or someone who is very technical, very good at problem solving, and a quick learner. It can be very misleading and confusing to a non-expert or to a business user.


    Banking

Implementation very easy and powerful of the tool.

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The graphical interface of the application and the expertise of the technical support.
What do you dislike about the product?
The price in our case is the issue because the budget is short for this cases.
What problems is the product solving and how is that benefiting you?
Improve the performance of the application and the response time in case of failure.


    Computer Software

Great Potential for Troubleshooting and Performance Optimization

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability to trace end-to-end activity, the potential for performance optimization and troubleshooting errors.
What do you dislike about the product?
Will take time to learn how to navigate.
What problems is the product solving and how is that benefiting you?
There is potential to be proactive in addressing errors and performance.
Recommendations to others considering the product:
It seems promising for application performance optimization and troubleshooting errors end to end.


    Gopinath S.

SOLUTION ENGINNERING

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Monitoring and preventing issue, it also helps to drive the issue to the solution
What do you dislike about the product?
Performance issue when dealing with more data and lack of reporting
What problems is the product solving and how is that benefiting you?
Identify the root cause and monitoring


    Retail

Easy to set up and very easy to use

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
This tool is very easy to set up ans easy to learn and provide health of the application in real time
What do you dislike about the product?
Customising feature takes longer time. Keep pushing for new features
What problems is the product solving and how is that benefiting you?
Finding the root cause of the issue or errors


    Insurance

Would love to have our company utilize Dynatrace more

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
I have seen demos and have had a Dynatrace engineer give examples of how our company might be able to utilize it. Our company is transitioning our applications to SaaS and can’t wait to see additional ways I will be able to recommend from tomorrow’s examples
What do you dislike about the product?
I know our company is evaluating the cost. To me the cost of clients lost of productivity satisfaction and contract paybacks would be well worth it but for now I would say price point. Going to work on selling Dynatrace to leaders
What problems is the product solving and how is that benefiting you?
We have used Dynatrace a couple of time to investigate slowness and project data copy timeouts


    Information Technology and Services

Change the way you monitor and operate IT

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
-Ease of use, very intuitive
-Find problems and bugs faster
-Capacity to integrate with other tools
What do you dislike about the product?
-Using SaaS you do not have visibility of logs for the application
-Dashboard customization is very limited
-Custom reports are not possible
What problems is the product solving and how is that benefiting you?
-Application bugs
-Infrastrcuture issues
-Deployment testing
Recommendations to others considering the product:
-Use this from the beginning to the end of your pipeline!


    Insurance

Let AI show you your problems

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The root cause analysis from all the dependencies analized from AI
What do you dislike about the product?
Price has been increasing over the last few years.
What problems is the product solving and how is that benefiting you?
application performance, root cause, team collaboration.


    Banking

Productivity

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Performance and errors analysis in the context of multiple web applications interconnected
What do you dislike about the product?
Not so intuitive. It takes some training to understand the product
What problems is the product solving and how is that benefiting you?
Web requests failures or taking too long