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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

A great product

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Root cause analysis and database transaction anaylsis
What do you dislike about the product?
It’s a pain to create complex Business transactions
What problems is the product solving and how is that benefiting you?
Dynatrace has been the backbone for problem determination and root cause analysis. It has made our lives simple at tractor to understand the issues and helps us in getting to the solutions faster.


    Consumer Goods

Dynatrace Managed at Kroger

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Automation and ease of use. Allow our development teams to self serve
What do you dislike about the product?
Lack of customization in dashboards. Also lack of export ability of some of the waterfall user data
What problems is the product solving and how is that benefiting you?
Service and infrastructure root cause analysis


    Jeffreys N.

Time saver for ops

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
I love the custom moiotoring capabilities. Dynatrace gave us the ability to catch problems before they occur and reduce customer impact for business critical apps.
What do you dislike about the product?
Lack of reporting customisation to some extent
What problems is the product solving and how is that benefiting you?
Faster response times for customers. We were able to optimise our merchant loan application response time by over 30%
Recommendations to others considering the product:
Make all developers use the product in their dev environment during developpement


    Daniel A.

Dynatrace peer review

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The hot day sessions were great. They organized to include all. I was at the ACM this morning and was quite impressed with the way forward for Dynatrace, AIOPS being the future if monitoring. I also learned how other companies are leveraging this to improve their systems. The other thing that I am happy with is the venue this time around. The hotel is better and the rooms are near and bigger.
What do you dislike about the product?
Registration was not quite easy for some of us. I could not use my company issued labtop to participate in the hot day sessions so I couldn't do hands on with the lab. Would it be be better to issue iPads for this next time to make it easier for participants to engage in the hot day sessions.
What problems is the product solving and how is that benefiting you?
Omni channel monitoring


    Retail

Good company with solid roadmap

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
I like the support and training materials. I also like the certification programs.
What do you dislike about the product?
I would prefer to more dynamic alerts for exception based reporting and more colorful dashboards.
What problems is the product solving and how is that benefiting you?
We want to ensure our websites are up and running smoothly for our customers to purchase.


    Transportation/Trucking/Railroad

Taking to the next level

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Professionalism has been top notch. Hot sessions we good
What do you dislike about the product?
Not hot sessions with messaging and some classes were to small
What problems is the product solving and how is that benefiting you?
Trying to solve messaging issue but not there yet
Recommendations to others considering the product:
Need better monitoring and alerting solutions for messaging


    Health, Wellness and Fitness

Awesome Job with Dynatrace

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
Easy to install and set up it allows for users to get applications up and running quickly.
What do you dislike about the product?
Convincing people that there is a need for a single monitoring tool
What problems is the product solving and how is that benefiting you?
API monitoring, error handling and trouble shooting. This allows us to no longer have a finger pointing contest on Sev1 calls.
Recommendations to others considering the product:
Set up your process first before releasing the production to the environment.


    Computer Software

Future ready

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
AI capabilities. Looking forward to a hands on experience.
What do you dislike about the product?
The current AppMon platform needs expert in house resources to manage it.
What problems is the product solving and how is that benefiting you?
Website Performance. The data analytics we get out of the tool helps us to u Nader stand the ares where the team can perform.


    Shawn K.

Change your way of monitoring

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
The ability to capure all events of a system.
What do you dislike about the product?
The learning curve for a user is a little overwhelming
What problems is the product solving and how is that benefiting you?
Pegs, my, unix, six, microsoft
Recommendations to others considering the product:
This will save time for all team for troubleshooting root causes and prevent most from ever happening


    Insurance

A great product that is growing over time and so is the price

  • January 29, 2019
  • Review provided by G2

What do you like best about the product?
They definitely have the best product in the field. You also will definitely pay for being able to use it, but it is definitely worth it. Support in general is extremely helpful especially if you have access to the live chat which I highly recommend. The product monitors everything we could ask for and more and they are constantly innovating.
What do you dislike about the product?
We have had issues in the past with a few staff assigned to us. They can get extremely ‘salesman’ on you at times. To be honest this is pretty much a norm in the industry, however the upper management in DynaTrace seems to address it if you bring it up to them. As for the product, I wish the Managed platform had -all- of the features of the SaaS system, while they are working on it, it isn’t all the way there yet. Pricing is also a pain point as it is not a cheap product. While I personally believe that it is worth it, depending on your industry you may find a lack of appetite for the pricepoint.
What problems is the product solving and how is that benefiting you?
It has done a really good job for us, it has helped us find pain points in our code and done a great job of helping us triage issues as they occur. Our favorite feature is by far RUM/UEM as it gets us right to the root of a user issue. We definitely don’t use the alerting features as much as we should but we lean heavily on the triage abilities of the product. Most recently we utilized the product to help us optimize our batch systems in preparation to onboard a new customer, it was a vital part of this effort.