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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

More vision

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The way that we can see the delivery of ours it services.
What do you dislike about the product?
The management , cause we need to get training to ours people.
What problems is the product solving and how is that benefiting you?
Visibility.
Recommendations to others considering the product:
Nice product.


    Banking

Better service recovery time

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
root cause analysis, better recovery time. Avoid finger pointing each other when in war room. Know exactly where the problem is instead of making assumption. Better quality when designing application because now, developers see exactly what the system does. Not hard to use. Multiple technologies support. Do not impact the application performance when adding the agent.
What do you dislike about the product?
License cost (AppMon). License model is not adapt to Cloud. Manual task when need to add application on the AppMon platform. Need to have ops team to manage it and prepare upgrade. Hard to integrate with ITSM
What problems is the product solving and how is that benefiting you?
Stability and performance
Recommendations to others considering the product:
Better to consider Dynatrace (OneAgent) for cloud strategy


    Information Technology and Services

Dynatrace provides products and services that enable improvements in digital experience monitoring

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The Dynatrace product improvements and combined services have provided advanced products that assist organizations to manage and improve digital experience monitoring.
What do you dislike about the product?
There is a continuous cycle of new features within the product that are somewhat challenging to keep track of.
What problems is the product solving and how is that benefiting you?
We have improved the digital experience for our customers and improved site stability.


    Information Technology and Services

It has introduced me to new areas of opportunities

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The vision of Dynatrace And its commitment with innovation and value delivery
What do you dislike about the product?
AppMon is not as valuable as dynatrace and we need to convince our client in investing now in dynatrace
What problems is the product solving and how is that benefiting you?
Application performance issues
Recommendations to others considering the product:
Use it and get involved in trainings


    Rajani T.

Dynatrace Review

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The AI automation and problems pop up instead of finding a needle in the haystack. Session replay will help to find customer issues that never been diagnosed.
What do you dislike about the product?
So far I like it. Need to play around more to tell the dislike.
What problems is the product solving and how is that benefiting you?
I did the POC in pre prod environment and AI ability helps to focus on the actual problem instead of troubleshooting so much.
Recommendations to others considering the product:
Try to implement the POC.


    Information Technology and Services

Awesome infrastructure and applications performance monitoring tool.

  • January 30, 2019
  • Review verified by G2

What do you like best about the product?
The ability to “See thru” user activity and provide application performance metrics is a big win. Developers love to see what’s causing the delays or issues and assists them in fixing their code and test right away. Citrix monitoring is an added bonus. Ability to integrate with several APIs is a huge plus point. The AI causation engine is awesome and is able to pinpoint root cause very quickly. The Apdex score is valuable from executive reporting perspective.
What do you dislike about the product?
A bit of kludgy items like cannot export a list of all hosts with the one agent deployed directly from the management console. We need to use the API and write code for this basic feature. THis makes it difficult for end-users to create and run reports. No role-based access for administering the app is a huge miss. Certain items such as lists are not filterable and for larger environments its very cumbersome. Looks like the developers have never used the Dynatrace tools on larger environments themselves.
What problems is the product solving and how is that benefiting you?
Ability to troubleshoot components within the enterprise much more quickly.
Real user monitoring is helping us to track users across the enterprise.
The end-to-end monitoring for core applications has provide the app teams with tremendous value in terms of saving time and effort. Dynatrace identifies solutions to complex problems without having to login to multiple systems and trying to co-relate.
Recommendations to others considering the product:
Do your homework first before investing top dollar. Make sure that the executive leadership, all the app and infrastructure teams are on board before committing.


    Connor G.

Easy to use yet powerful intelligence platform

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace is easy to implement in an environment (even a large one) and yet provides intelligence and insights of immeasurable value.
What do you dislike about the product?
Being able to organise alerting within a large and distributed organization remains a challenge.
What problems is the product solving and how is that benefiting you?
Dynatrace gives us holistic visibility into the entire environment, performance metric analysis, and synthetic monitoring that allows us to better understand how our applications are working and whether they’re working.


    Paul L.

Identify issues and root causes quickly

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
One agent can be installed in minutes and find issues of our applications in matter of hours. Helped identify issues in 1/5 of the time. Usability factor was a huge part of the decision making when we were evaluating multiple products from different vendors.
What do you dislike about the product?
Need to be able to integrate with Microsoft CRM Dynamics SaaS where we are not able to install the one agent. If the One agent was auotinjected as part of the service we would be able to see the full stack.
What problems is the product solving and how is that benefiting you?
Application performance monitoring was more of an after thought only after production issues. It could take weeks or months to find root cause. Dynatrace has been able to get results in hours or days.
Recommendations to others considering the product:
Do a POC to see how quickly it is to install, use, and get results.


    Pascal P.

Good

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Short session and small group go learn the new techno
What do you dislike about the product?
Session Time between the next session i don t havé à Time to switch
What problems is the product solving and how is that benefiting you?
Speed


    Retail

Monitoring redefined!

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Very less configuration, full stack visibility
What do you dislike about the product?
Less work ;) for admin and pricing politic for log management, no difference between sass and Managed customers.
What problems is the product solving and how is that benefiting you?
Digital platform monitoring incl Mobile platform and increas a visibility for business