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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    David R.

Getting Started with Dynatrace

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
I really like how Dynatrace provides me with large amounts of meaningful information at a glance. It does the work of multiple tools all by itself.
What do you dislike about the product?
I’m relatively new to Dynatrace and configuring some of the notifications is not intuitive. We also have several apps and groups in our enterprise and there tends to be a lot of “noise” in the problem reporting, but that is configurable.
What problems is the product solving and how is that benefiting you?
I am trying to get proactive notifications to issues and respond to them before my users are even aware of a problem. I am seeing Dynatrace get the information to me quickly and we have resolved several problems before they exhibited themselves in the UI.
Recommendations to others considering the product:
If your company is researching monitoring products, Dynatrace should absolutely be given consideration and evaluated.


    Telecommunications

Provides value right out of the box

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The simple implementation is a great feature, combined with the full stack monitoring and AI based root cause problem analysis makes Dynatrace the only player worth evaluating.
What do you dislike about the product?
We are missing some features from AppMon, and can’t wait for those capabilities to be added, as well as the new features coming, like session replay.
What problems is the product solving and how is that benefiting you?
We are reporting vital user metrics to our business partners
Recommendations to others considering the product:
Just try it.


    Information Technology and Services

‘The good is yet to come’’ Ted Rogers

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
It’s session replay potential capability coming soon ... and intuitive ease of use
What do you dislike about the product?
The slow learning curve when first moving from appmon to manager
What problems is the product solving and how is that benefiting you?
Very high response time and identifying errors


    Airlines/Aviation

Dynatrace

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use, single pane, AI, problem evolution, rum, Devops integration
Davis
What do you dislike about the product?
Cost, need for guardian help, metric retention timelines, granularity of metrics
What problems is the product solving and how is that benefiting you?
Time to recovery. Triage by level 2 improved
Recommendations to others considering the product:
Great product, good vision


    Vonnita J.

Middleware administrator

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
With Dynatrace the ability to receive instant alerts, easy to read headlines of prod incidents. Installation is simple. Our customers (dev teams) seem less intimidated by the product.
What do you dislike about the product?
I’m still learning more about the product. My company switched from Appmon to Dynatrace a few weeks ago and we moved one prod application to Dynatrace.
What problems is the product solving and how is that benefiting you?
CPU issues, hosts in production being down. Recently, I was in Dynatrace looking at physical machines & seen a group of prod servers on the same host (VMware had to fix it) at the same time. With Dynatrace I was able to spot this and alert the VMware team that an affinity rule is missing.
Recommendations to others considering the product:
Yes.


    Financial Services

Makes Life Simple

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
High expectation and anticipation for upcoming features.
What do you dislike about the product?
Needs time to trust the intelligence / recommendations by the product
What problems is the product solving and how is that benefiting you?
Still on-boarding, but the expectation to make life simple in the organisation is highly anticipated.


    Industrial Automation

Monitoring purchased applications with dynatrace

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Ability to customize and tailor monitoring for our needs
What do you dislike about the product?
Licensing is complex. Host units calculated based on memory of our logical partitions (aix virtual machines). No other vendor behaves this way and it complicates the deployment a bit. We have to figure out manually our deployment footprint to determine currrent and future licensing needs. Cumbersome.
What problems is the product solving and how is that benefiting you?
Monitoring of availability and application performance for a packaged application with dc rum.
Recommendations to others considering the product:
They understand the nature of our tasks (operational support, Devops, etc.) and have built tools designed to save labor, effort and money


    Primary/Secondary Education

Top of the line...but cost too..

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
The details it provides and ease of use is top of the line.
What do you dislike about the product?
Cost, pricing model. The lack of synthetic monitoring when using the managed solution.
What problems is the product solving and how is that benefiting you?
Getting insight into vendor software that I didn’t before to help resolve issues faster and more accurately with less guess work.
Recommendations to others considering the product:
Dynatrace is great, but be sure to take into account the pricing. Synthetic testing is extra and would be nice to do on-prem testing with the product. Or managed. When external synthetic testing is needed, I understand that as an additional cost.


    Consumer Goods

IT DIRECTOR

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
Easy of installation and setup. The ability to find problems faster than any other product on the market. Looking forward to session replay capabilities.
What do you dislike about the product?
Support for hyperv and other big data products.
What problems is the product solving and how is that benefiting you?
Moving to preventative ops from being reactive. Looking to tie this to business revenue


    Health, Wellness and Fitness

Dynatrace

  • January 30, 2019
  • Review provided by G2

What do you like best about the product?
User sessions, dashboards,reports and alerts
What do you dislike about the product?
There is nothing I dislike in the product
What problems is the product solving and how is that benefiting you?
Dashboards,reports and alerts