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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Highly automated, full stack monitoring

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
Much less configuration required than other monitoring products. AI engine is very useful for detecting and notifying service/infrastructure issues.
What do you dislike about the product?
Some feature releases do not fit the processes for a large scale enterprise. The integrations to Service Management tools could be more flexible.
What problems is the product solving and how is that benefiting you?
Infrastructure issues such as database resource problems, that then become application impacting.


    Banking

Powerful and easy to use

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
Dynatace excels in the number of Technologies supported and its extensibility and third party product integrations
What do you dislike about the product?
Licensing model and overall pricing specially on large deployments. Lack of flexibility with some integrations
What problems is the product solving and how is that benefiting you?
Improve the service provided to our customers at a lower cost.


    Sophia C S.

Dynatrace the best in the market

  • May 17, 2019
  • Review verified by G2

What do you like best about the product?
It is very helpful to find the exact point and the cause of a fault when one of our customers has a problem for example with payment, it really works at the time you need it in my opinion are the best with respect to other services that You can find them in the market.
What do you dislike about the product?
there are few things that I do not like one of them is that they make many changes in the user interface that the user has to constantly adapt to the use of the software. some functions are a bit difficult to configure if you have not had any previous experience with the software
What problems is the product solving and how is that benefiting you?
Significantly increased the ability to identify the problems related to our customers and we have been able to reciducir the capacity of response and justification to this problem. Another benefit is being able to see exactly the applications in the same way that customers do, this allows us to be able to make better analyzes and maintain market competitiveness.
Recommendations to others considering the product:
I recommend this software 100% really is very useful and I like it a lot


    Information Technology and Services

Zero touch, maximum value

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
Easy deployment and quick monitoring start is incomparable. Integration with other solutions is easy.
What do you dislike about the product?
Cost and chat support. Chat support is not good enough to answer the queries. Local Dynatrace support team need to be increased.
What problems is the product solving and how is that benefiting you?
Poor user experience with no visibility of application.


    Natasha P.

Dynatrace review

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace has an excellent ability trace any web transaction. DrillDown feature is nice to go in depth in any transaction on application server. Pure path analytics is the another feature which gives you ability to list all transactions using the url. Filter option based on time, path and multiple custom parameters which are application specific. There are several configurations at server level in dynatrace like configuring custom dashboards, Transaction flow.
What do you dislike about the product?
Although this might be out of scope for dynatrace but some transactions can not be tracked like when application is using the web service. It cannot be traced the response some time with Dynatrace.
What problems is the product solving and how is that benefiting you?
Dynatrace is an excellent tool to pin point the actual root cause of the issue. We fount this ultimately beneficial.
Recommendations to others considering the product:
If you are tired of locating the root cause of critical production issues, Dynatrace going to help you.Must tool.


    Ashish B.

Application Monitoring System

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
Best intuitive design and product capabilities tool for the anomalies detection.
What do you dislike about the product?
integration protocols and the messaging between the other systems
What problems is the product solving and how is that benefiting you?
User experience, data analytics, root cause analytics and reduced MTTR


    Paul E.

extremely reliable

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
WOW this product has been correct on all accounts on our application issues we have experienced
What do you dislike about the product?
costly with there business model for selling
What problems is the product solving and how is that benefiting you?
we are using dynatrace to help our application resolve issues before our customers get impacted. The benefits were realized almost instantly as we configured our application platform


    Michael D.

Dynatrace

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to use and deploy. Great support and community
What do you dislike about the product?
There is nothing I dislike about Dynatrace
What problems is the product solving and how is that benefiting you?
Dynamic resource elasticity and rapid deployment


    Lara H.

Help with our event management

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
I like it's another layer that we can use in keeping our network up and running.
What do you dislike about the product?
At this time, there is nothing that we dislike about the product.
What problems is the product solving and how is that benefiting you?
We using it to predict problems that might arise on our network.


    Geoff P.

Dynatrace | Service Map

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
Service mapping is very informative. The mapping diagram is useful.
What do you dislike about the product?
Some data seems to not provide value, which causes unnecessary bloat.
What problems is the product solving and how is that benefiting you?
Mapping services between hosts. Showing a mapping diagram to the business.