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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Fast and easy setup, with great insights

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
The Deployment is really easy. Just install a single Binary on your Server and all is done.
What do you dislike about the product?
The Platform could be a bit confusing with all the insights and different boards
What problems is the product solving and how is that benefiting you?
Visibility of our Service Flow and fast problem detection
Recommendations to others considering the product:
Just use the Trail Account and roll out the agent


    Dominik S.

Easy Implementation

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
AI and the OneAgent. Also the synthetic checks are awesome.
What do you dislike about the product?
The GUI is a bit user unfriendly. Sometimes hard to understand.
What problems is the product solving and how is that benefiting you?
Monitoring and APM is now easily used and done in our company
Recommendations to others considering the product:
Just use it


    Banking

Easy to install, a lot of IT to discover

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to be installed in comparison with other APM. It discovers every piece of information that goes through the servers
What do you dislike about the product?
That you still need to install an agent on every server you want to have Dynatrace on.
What problems is the product solving and how is that benefiting you?
Helps with ITOM and CMDB.
Recommendations to others considering the product:
Try it.


    Leisure, Travel & Tourism

Best tool for cloud monitoring

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Easy of installation, deep application insights, business view
What do you dislike about the product?
Still some trouble for application hosted in a datacenter rather then the cloud
What problems is the product solving and how is that benefiting you?
Performance issues in complex environment.
Reduced time to identify RCA, less monitoring events


    Jose O.

Monitoring how your platform works in production

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
What I have used the most are the synthetic monitoring tests which turned out to be quite helpful to detect issues in production.
What do you dislike about the product?
It turns out hard to tickle the synthetic tests after being recorded with the browser plugin
What problems is the product solving and how is that benefiting you?
Being able to detect faults and outages in production.
Recommendations to others considering the product:
Get some information from people who have already use the tool and ask for possible problems faced in the use of it. The more tricks you get the better. Also try to use the tool in your whole stack rather than only in some of the components you have deployed. This way you will benefit from the use of the correlation.
Also finding some videos can be useful to get to know if the tool can help you in the process of improving your product or platform.
I personally have not looked for digital courses in edx, coursera or udemy, having tthat might be quite helpful as well.


    Banking

Fast implementation and results

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Service Monitoring and fast response to issues, logs analysis and dashboards
What do you dislike about the product?
I would like to have the feautures visualizations by mobile app
What problems is the product solving and how is that benefiting you?
Time to respond issues
Recommendations to others considering the product:
Service monitoring and have insides about the root cause


    Information Technology and Services

One of the best APM Platform and Solutions

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Relation with Dynatrace team. Performance of the platform, desing and usability
What do you dislike about the product?
Nothing special, all features and capabilities if Dynatrace are OK
What problems is the product solving and how is that benefiting you?
Monitoring, Performance, Awareness, Make decision


    Banking

Dynatrace APM fully automated

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Oneagent automaticallt detects everything and AI helps finding root cause
What do you dislike about the product?
Reporting and no way to export problems to pdf or some other format
What problems is the product solving and how is that benefiting you?
Mostly problems are related to 3rd party services and its hard to diagnoze in time frame. Dynatrace helps detect the problem and accelerate the processes
Recommendations to others considering the product:
Easy to set up, easy to monitor and detect root cause automatically


    Hospitality

Easy and fast implementation

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
The overall vision that the tool gives you.
What do you dislike about the product?
There are some technologies that are not included.
What problems is the product solving and how is that benefiting you?
To have an overall vision of our platform and to speed up our resolution center.


    Retail

Toolset to unlock the digital transformation

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Digital transformation is mostly a customer back exercise, using Dynatrace we are capable capture insights from our customers, find out key pain point areas and start the digital transformation in the key areas. Using Dynatrace we are capable to deliver digital transformation using fact data from Dynatrace.
What do you dislike about the product?
The licensing model has been improved, from licensing to pay per model which is more flexible depending on the use case.
What problems is the product solving and how is that benefiting you?
Auto discovery complex infrastructure for the overall complexity reduction projects, is a key element to ensure our service delivery using hard data that supports our recommendations. Also the user digital experience monitoring is a must for the digital transformation, putting our customer needs and experience.