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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sasha S.

you need to monitor applications, use dynatrace

  • October 14, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace contains a topology view, contains an application monitoring, very important is that it identifies errors, as well as contains alerts and follow-ups, besides the real confidence of the captured data, it deepens the details for the resolution of event problems
What do you dislike about the product?
The reports are not very easy to use, nor can we draw a branching map with our private IPs, it does not contain good quality in terms of navigation between screens, the configuration is complex, I would like all these problems to be fixed
What problems is the product solving and how is that benefiting you?
Dynatrace is used to monitor the critical services that my company provides and provides good support. As well as being used to help optimize performance and solve events.
Recommendations to others considering the product:
It is very suitable for web applications as well as to facilitate its use and has a great integration with several different tools, With PurePaths it contains the option to visualize all subsequent calls in a single call, in addition It is a dynamic and complete solution to monitor your own software Recommended platform


    Insurance

A Happy Performance Analyst with Dynatrace

  • October 03, 2019
  • Review provided by G2

What do you like best about the product?
The insights on transactions and user experience helps me narrow down the application performance degradation areas to the right level of analysis. These features fascinates me and make me more engaged with Dynatrace.
What do you dislike about the product?
The terminologies used in Dynatrace on analysis screens are quite similar to generic terms I use to communicate, but the purpose of the insights differ slightly for which I require a guide to understand better. An better user guide is an need of an hour for me.
What problems is the product solving and how is that benefiting you?
Application response degradations, Host system health analysis and pro-active scaling of the infrastructure, user experience degradation analysis and feedback to application support team are my major work so far.


    Bill C.

Is an intelligent tool and therefore very powerful

  • August 10, 2019
  • Review provided by G2

What do you like best about the product?
This program contains good predictive data analysis, in addition to its installation it is very easy to manage. This is an advantage that is driven by artificial intelligence since it establishes technological parameters in each monitoring. It also shows well the dependencies between the services. It allows users to visualize the steps a call makes as it moves through its system. Dynatrace is excellent to see and discover everything. As soon as you represent the constancy in an environment, telemetry and intelligence of hundreds of different technologies begin to arrive.
What do you dislike about the product?
Synthetic monitoring is good, but with the code, smaller companies cannot use this function. It is important to say that technical support continues to be condescending and useless. They do not read the tickets and then ask again for the information we have already provided. This causes you to waste time.
What problems is the product solving and how is that benefiting you?
Dynatrace determines the root causes well, which has been a great benefit for our team. We can quickly see which service has been slowed or blocked, and what is causing other systems to be affected. We are seeing a great benefit of Dynatrace by providing valuable information at a glance, not to mention alerts and notifications of impending problems. It also gives us solution of application problems and classification of these problems according to importance.
Recommendations to others considering the product:
Dynatrace can help anyone discover where their application problems are. From calls to databases, network traffic and user sessions. In addition to being excellent for scenarios in which organizations want to automate the tracking and detection of technologies within their environment.


    Natalee B.

Dynatrace Reviews

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
1. Ability to store historical data as per configuration.
2. Customized dashboard for monitoring and analysis.
3. Filtering transactions using Purepath
4. Drilldown functionaility to do indepth research.
5. Dyntrace gives ability to find transaction based on the client IP.
6. Finding exceptions from any source code is easier using Dynatrace.
7. Multiple small features integrated to track transactions smoothly..
What do you dislike about the product?
Dynatrace is a great tool in many situations but it does not expose few things when you try to drill down and find the related transactions.
What problems is the product solving and how is that benefiting you?
Dynatrace is a powerful tool to spot production issues in real time. It also help identify potential vulnerability issues by tracking different kinds of transaction.
Recommendations to others considering the product:
Dynatrace is really a nice tool and gives you whole command over unknown challenges from production issues. I love using this tool as it is most of the time highly reliable.


    Information Technology and Services

Analysis text s review on this product benefits costing and usuage

  • July 01, 2019
  • Review provided by G2

What do you like best about the product?
It fits in any kind of business whether small,medium or enterprises The product map an environment, and determine appropriate baselines I really like this features about this software
What do you dislike about the product?
From my experience the software is okay with it basic unique features and works perfectly but everything works perfectly okay I think there is no need for expansion to other areas of infrastructure, including telecom and SAN
What problems is the product solving and how is that benefiting you?
I use it for website challenges and positive results have been reach with this I have been able to see the root cause and diagnosed the problem
Recommendations to others considering the product:
A fantastic product easy to use it is used to solve challenges that are well base-lined. This requires workloads that are relatively repeatable and normalized.Making works a lot more easier


    Management Consulting

The most competent software in the market.

  • June 26, 2019
  • Review verified by G2

What do you like best about the product?
I like this program because it is very useful in the company, its installation is very easy, I like it to provide a workflow that is viable, favorable for everyone, since it is really skillful to perform my daily tasks, as well as to detect nonconformities in the customer experiences.

It is good to know that I have a tool that helps me provide an excellent service to our users, through monitoring it provides effective solutions to the problems at work, providing peace of mind and security. I liked the free trial that DYNATRACE offers, helped me to get to know it and to make my work with its structure and cloud technologies easier.
What do you dislike about the product?
This software is what every company needs, it is very complete, it even has many updates and it keeps us in constant changes and this aspect to some users has become more complicated than others to adapt, although some colleagues consider it an advantage, in my opinion. I do not like the case, because it implies being supportive, helping, which takes time.
What problems is the product solving and how is that benefiting you?
Dynatrace has been the answer to our digital problems, because thanks to this platform, we manage to automate all our needs in one place, with the greatest efficiency and speed. Since we used this software, the productive, administrative and service processes have improved remarkably, since we know the causes that delayed us, that allows us to solve them and move forward.

This program has been of great help to improve our profitability, because now we provide a better service, we are in constant progress and we have even conquered spaces as a company that would have been impossible to do without the skills of dynatrace.
Recommendations to others considering the product:
Definitely recommend this software is useful, agile and very efficient, through Dynatrace we have detected problems, got comprehensive data, what happened in the company and why, which is very good for the department, saves us time and money. I am very happy with your results.


    Donna M. S.

Excellent tool for management and performance monitoring.

  • June 18, 2019
  • Review verified by G2

What do you like best about the product?
I like that it is a very easy tool to install and that it really does work for which it was created, it has all the necessary functions to be able to detect any failure in the different production processes, determine what is the cause of the problem and give it a solution timely
What do you dislike about the product?
What I do not like about this software is the implementation of updates, in some cases they have caused failures and have required manual intervention, one of the important faults that have caused these updates is the temporary disconnection of service, that caused some data to be lost of transactions.
What problems is the product solving and how is that benefiting you?
We have been able to solve the problems of production found by our users, we have also been able to identify network traffic problems, this software allows us to know which users have had a problem and also when it was affected.
Recommendations to others considering the product:
This software is really good and works very well, in terms of its operation it is quite reliable and, it is very easy to use, additionally take into account the cost.


    Information Technology and Services

Preliminary Dynatrace review

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
To be an almost all in one tool that can be used for a variety of purposes
What do you dislike about the product?
It has a pricing model that doesn’t suit for all our customers
What problems is the product solving and how is that benefiting you?
Monitoring hybrid cloud infrastructure


    Grzegorz S.

The product is quite expensive in general but dedicated fo critical applications

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
Dashboarding , data visualization and ease definition of RC
What do you dislike about the product?
It is quite expensive In general so may be use only for critical apps. Host env monitoring should be cost less
What problems is the product solving and how is that benefiting you?
dynatrace helped app teams understood an application in the better way
Recommendations to others considering the product:
Try at least the POC for one application ,easy installation and set up and then take a decision


    Banking

The best tool in the market for monitoring, production and development teams

  • May 22, 2019
  • Review provided by G2

What do you like best about the product?
I like the intuitive administration and that is so easy to deploy
What do you dislike about the product?
The cost of the licences, really is a huge cost and not all the companies can implant it
What problems is the product solving and how is that benefiting you?
Better and faster troubleshooting, an a global business vision and the monitoring tool for excellence.
Recommendations to others considering the product:
Improve the automation with event management