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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

Powerful and flexible

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace provides a lot of visibility into not only the activity on the front end of my application, but gives me an excellent view of the back-end.
What do you dislike about the product?
It can be very easy to get off track in analysis. Of course this depends on how well, you do correlation, but the amount of information available can sometimes be overwhelming.
What problems is the product solving and how is that benefiting you?
Dynatrace has provided an amazing tool to deep dive root cause analysis and provide valuable information to our application developers. This has helped us drive improvements in application performance and reliability.
Recommendations to others considering the product:
Take the time to involve stakeholders from multiple areas, i.e., Operations, Development, Business/Marketing, etc..


    Accounting

Trusted product over the years

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
I like the user interface because it's easy to use Windows app. Capturing all traffic is important to me as you never know when you need it.
What do you dislike about the product?
I heard that there are differences between the on-premise and SAAS version.
What problems is the product solving and how is that benefiting you?
Trying to get end-to-end visibility and troubleshoot issues.


    Hospital & Health Care

Very well presented data, but could use easier access to day.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
dashboard system is very good. it is fairly easy to follow
What do you dislike about the product?
data access is limiting. the api is not available in all languages.
What problems is the product solving and how is that benefiting you?
production monitoring of outages of our app.
Recommendations to others considering the product:
understand how it benefits your workflow, the product is massive


    Larry R.

15 years in monitoring and Dynatrace tops all the vendors I have worked with

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
While most of the big vendors have spent their time trying to patch and upgrade their way to the needs of today, Dynatrace went back to the drawing board and created something special for today's needs. We have found the AI to be spot on with our environments. The OneAgent is an industry-leading approach to instrumentation, saving administrators time and allowing them to focus on things that matter. I have also never found a vendor with such a strong community backing it that is both extremely active and helpful.
What do you dislike about the product?
There are really not too many dislikes we have found with Dynatrace. I think the one thing that needs to improve is the ability to specific groups in terms of licensing consumption. This also includes the ability to set quotas for slices of the licensing pool.
What problems is the product solving and how is that benefiting you?
Dynatrace has taken us from being reactive to proactive. The product has provided insight into things that we would have otherwise had no idea about. This in return allowed us to focus on those things before they became a problem.
Recommendations to others considering the product:
Dynatrace is an outstanding partner for us and continues to improve weekly. They truly lead the way for complete 360 degree monitoring.


    Helder B.

Implementation was easy.

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
I like it's so simple to get Dynatrace results which allow continuous services improvement.
What do you dislike about the product?
The quota for custom metrics of Dynatrace can easily be eliminated and its transparency is not so obvious as the platform lacks one consumer report.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us identify problems that have been hard to identify on our web services before. It is nice and helpful to be able to get to the transactions that took place during a period with a question.
Recommendations to others considering the product:
Not all technology versions are supported as usual. It is recommended to check the support matrix to make sure that your environment can be managed using Dynatrace.


    Krishna C.

Application insights using Dynatrace

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
Dynatrace is one of the best profiling tools especially for JVM. I used Dynatrace to analyze the thread dumps, identify hot areas of the code and also object locks and memory leaks
What do you dislike about the product?
Little expensive. The JVM profiling tools available with JDK now a days are close to that of Dynatrace.
What problems is the product solving and how is that benefiting you?
Application and data base tuning.


    Michelle G.

Easy Implementation But Very Difficult To Navigate.

  • November 29, 2019
  • Review provided by G2

What do you like best about the product?
I like the ability to classify and correlate data into a single root cause in most cases across many different sources.
What do you dislike about the product?
The curve of learning can be pretty steep and the interface is not intuitive. For a truly successful deployment, the training is essential. This tool is very difficult to navigate and can cause a problem if you do not use it constantly.
What problems is the product solving and how is that benefiting you?
We got a little Dynatrace deployment and it had to be installed a breeze. In a matter of hours, we were able to have this up and run and collect meaningful information. There is no comparison of information and it is quite reactive. In minutes we had been trying to figure out for weeks before, I could identify problems. The nomenclature and so on have a little bit of a learning curve. The term application and host are defined in a slightly different way. Once it is understood, nothing that cannot be overcome promptly. With it we're very pleased.
Recommendations to others considering the product:
Get the learning and spend a while passing all it provides.


    Computer Software

Best APM tool in current market

  • November 27, 2019
  • Review verified by G2

What do you like best about the product?
Dynatrace provides you end to end monitoring solution to your application. Dynatrace Synthetic and log analytics is an add-on for this tool which helps you to monitor your application pro-actively.

AI pin-points to the root cause and without much manual effort users able to correlate the issue.

Dynatrace is now easy to configure and maintain without much investment in operations.

Dynatrace OneTeam chat support provides instant solutions and suggestion for improving the usage of this tool
What do you dislike about the product?
Reporting and 2FA feature need to be enabled because most of the current application moving to SAAS and 2FA becomes must.
What problems is the product solving and how is that benefiting you?
Dynatrace helps us to identify frontend and backend issues which were impossible or time taking task for the operation team.

We identified many database and design level issues with the application using dynatrace.
Recommendations to others considering the product:
If you are looking for Best APM tool to implement in your environment then this would be the best one


    Kevin T.

A comprehensive application monitoring solution

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
It is able to track your application flow between all application layers from the user on the browser or mobile all the way to the backend database. We can easily determine at which points in the application that is causing issues quickly.
What do you dislike about the product?
Initial learning curve to understand how to efficiently use Dynatrace, however this is greatly helped by initial learning sessions by Dynatrace consultants.
What problems is the product solving and how is that benefiting you?
Performance issues with BPM application, which we were able to locate the source of the bottleneck was coming from the database affecting particular stored procedures. We were able to tune them and realize significant performance gains as a result.
Recommendations to others considering the product:
Dynatrace is great for those who want to get a deep insight into how their applications are working on their infrastructure for performance testing and fault diagnosis.


    Railroad Manufacture

Good product with great support.

  • November 26, 2019
  • Review verified by G2

What do you like best about the product?
- Support is great.
- Easy to use
- Good root cause analysis
What do you dislike about the product?
- There is a couple of different licenses and what you need to do might require an additional license.
- Instrumenting an application is not as easy as it seems.
What problems is the product solving and how is that benefiting you?
- Root cause analysis
- End to end monitoring