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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Enterprise Monitoring - Bizops

  • February 04, 2020
  • Review verified by G2

What do you like best about the product?
Ease of deployment & early returns on investment.
minimal configuration requirements.
Dynatrace provides an excellent BizOps view for end users.
What do you dislike about the product?
it can be a steep adoption curve for those transitioning from legacy monitoring tools
What problems is the product solving and how is that benefiting you?
Monitoring of legacy platforms, local PaaS & Cloud migrations.
the quick implementation, low configuration has enabled us to rapidly roll out.
Out of the box you get an immediate view of the landscape that can then be tuned as you go to enhance naming & visibility.
Recommendations to others considering the product:
start with low hanging fruit first, build up confidence and experience.


    Oil & Energy

Easy to implement

  • February 04, 2020
  • Review verified by G2

What do you like best about the product?
Team support and AI engine capabilities of Dynatrace
What do you dislike about the product?
Some of the new features from cloud automation requires more maturity
What problems is the product solving and how is that benefiting you?
ServiceNow integration and automation
Recommendations to others considering the product:
Cloud Automation


    Computer Software

Amazing product; amazing support staff

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
The product's capability to inject itself into the application infrastructure with minimal human intervention.
What do you dislike about the product?
At the moment, it is scoring check-marks in all the right places
What problems is the product solving and how is that benefiting you?
Better transparency into what Production is doing
Recommendations to others considering the product:
Plan ahead. There is a wrong way of implementing this tool, and an amazingly accurate way of implementing this tool. You want to be the latter.


    Hospital & Health Care

Dynatrace as support and strategic tool for IT And BRM

  • February 04, 2020
  • Review verified by G2

What do you like best about the product?
Open architecture for the newer product that provides insight into our current implementation.
What do you dislike about the product?
Long waited time for newer feature additions.
What problems is the product solving and how is that benefiting you?
Root cause analysis
Business Analytics
Newer technology insight.
Recommendations to others considering the product:
Plan for the budget and business requirement as part of the acquisition process.


    Consumer Goods

Other people guess root cause, Dynatrace helps us to KNOW

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Honestly, the debugging features helps us to get right down to the root cause in just a few clicks. The deployment and self discovery of the environment and the support. Everything we do is undone without having great support and help to work problems if they occur. And the dynatrace folks actually listen when there are feature upgrades. They are constantly adding new features, updates and quickly fix the few bugs that occur
What do you dislike about the product?
Don't have any, they fix issues quickly and are making improvements so fast that any feature you're looking for is likely being thought of, or already on the way.
What problems is the product solving and how is that benefiting you?
Determining and showing developers their performance to customers, and helping them solve problems faster.


    Financial Services

lots to learn in Perform by dynatrace

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
the content covered part of the conference and lot to learn and socialize
What do you dislike about the product?
so far so good and may be improved with more AI sessions
What problems is the product solving and how is that benefiting you?
environment monitoring, app monitoring an debugging, performance metrics, integrations etc


    Health, Wellness and Fitness

Great tools. Great services.

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Great tools for application performance monitoring on hybrid as well as user feedback monitoring
What do you dislike about the product?
there is nothing really, definitely, nothing to list here
What problems is the product solving and how is that benefiting you?
APM.
User feedback.


    Retail

Easy to Use

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
It is so easy to get monitoring on hosts with Dynatrace. By installing the agent, we get all the out of the box monitoring on hosts, transactions, services, down to pure path information. The AI alerting helps get users up to a high monitoring maturity level with almost no effort on their part.
What do you dislike about the product?
The plan to charge for custom metrics doesn't make sense. This is an integral part of the monitoring that we expect to come with Dynatrace.
What problems is the product solving and how is that benefiting you?
Working with the API has been challenging.
We have realized how easy it is to get new users up to a basic monitoring maturity level with no direction.


    Tim H.

Excellent performance management suite with excellent user support

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Wide variety of features, with constant updates and upgrades; largely driven by user feedback.
What do you dislike about the product?
Some features may not be as user friendly as they could be, but updates can often remedy this shortly
What problems is the product solving and how is that benefiting you?
Helping to identify and optimise performance problem areas in our application.
Also monitoring the uptime and response times for services and hosts.

Increased performance and increased uptime result in increased customer satisfaction and revenue.
Recommendations to others considering the product:
Utilize all the resources available to you, customer support, knowledge bank, engineers, product advisors.
Very knowledgeable staff with tons of online resources.


    Hospital & Health Care

Dynatrace provides crucial insight to our kubernetes clusters

  • February 04, 2020
  • Review provided by G2

What do you like best about the product?
Ability to customize dashboards. The ability to see the entire infrastructure in one UI is very nice also.
What do you dislike about the product?
The amount of customization is overwhelming.
What problems is the product solving and how is that benefiting you?
Solved observability into Microservices.
Recommendations to others considering the product:
Use Ansible for installing agents.