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External reviews

1,250 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

Dynatrace is very powerful to find metrics

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Dynatrace is able to help pinpoint deployment and code problems that have been introduced into the codebase.
What do you dislike about the product?
The learning curve on customizing is a bit steep.
What problems is the product solving and how is that benefiting you?
Monitoring and foresight of future problems


    Information Technology and Services

AiOps for APM

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
the only tool that supports multi hybrid cloud environment
What do you dislike about the product?
As users evolve, their needs and expectations form the tools evolve.
What problems is the product solving and how is that benefiting you?
Scalability and agility


    Giancarlo M.

Time to Market

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The time to market of implement Dynatrace is vary fast and we have all the benefits from the beginning
What do you dislike about the product?
Nothing to complain about the platform.
What problems is the product solving and how is that benefiting you?
monitoring and automating the services procedures
Recommendations to others considering the product:
Keep the track of automation.


    Retail

Robust platform

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
The auto detection within dt makes it simple to get up and running and provides insight into your infrastructure.
What do you dislike about the product?
Backend process take a little more work to get proper insights into as compared to user interactions.
What problems is the product solving and how is that benefiting you?
Problem solving. In large organizations, no one understands everything and issues become very politicized. Something like dynatarace can show you what your environment looks like and how pieces are performing without question.
Recommendations to others considering the product:
Use dynatrace services, they are very knowledgeable/helpful


    Alternative Dispute Resolution

User Friendly Tool with powerful capabilities

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Tractability into micro services and more
What do you dislike about the product?
Sometimes it lags when looking into 7 days+ or more to load data
What problems is the product solving and how is that benefiting you?
PROD issues and we have realized less war rooms
Recommendations to others considering the product:
Use it!


    Hospital & Health Care

Deploy Faster, monitor more with AI problem detection

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I love that getting Dynatrace deployed is so easy and that it identifies so much on its own without any configuration. We have so many different legacy and cloud based technologies that it has helped us monitor more of our company applications across multiple divisions.
What do you dislike about the product?
I wish Dynatrace would adapt more product features from the Appmon product so that our final migration off of the Appmon product goes smoothly for our internal app teams. I also wish Dynatrace would simplify their licensing model as it is hindering our ability to roll out more with all of the contracts we keep having to sign.
What problems is the product solving and how is that benefiting you?
Solving more problems that were just not discovered with previous monitoring products.


    Daniel B.

Dynatrace has been helping Smiles for 5 years.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
It`s easy to setup and get all information about our app.
What do you dislike about the product?
It`s hard to understand about all licenses that I need
What problems is the product solving and how is that benefiting you?
The best benefit is receive pushes and we can anticipate ours problems,


    Greg C.

Extremely robust and versatile tool.

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
Automatic deployment and discovery makes deployment in large environments a breeze. Davis also makes problem identification infinitely quicker.
What do you dislike about the product?
The entry level for using API's and custom code is high.
What problems is the product solving and how is that benefiting you?
The most beneficial feature that was immediately noticed was the fact that the One Agent provided information about the entire system, including deployed services like IIS and NodeJS.


    Utilities

New to Dynatrace

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
I appreciate the granularity that Dynatrace brings to optimize troubleshooting issues mainly around performance of our in-house applications. The product adds simplicity to dashboard presentation leveraging synthetics.
What do you dislike about the product?
Some of the terminology or descriptions to use actions throw off when changes have been made or if additional actions need to be taken.
What problems is the product solving and how is that benefiting you?
Dynatrace is currently helping us monitor the performance of our application to improve our internal customers experience. It has helped identify corrections to application code and infrastructure capacity increases. The one issue we did have was implementing a capacity increase for our node cluster to our infrastructure to handle additional applications and it failed. Luckily there was no data loss. Currently trying to get a architect from Dynatrace to help review the implementation and correctly setup the node cluster.


    Architecture & Planning

Bad customer supoort and high price

  • February 05, 2020
  • Review provided by G2

What do you like best about the product?
monitoring capabilities, user sesion parsing
What do you dislike about the product?
price and dynatrace one premium is not worth it
What problems is the product solving and how is that benefiting you?
performance issues and root couse analysis