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External reviews

1,249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Experience with Dynatrace

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace is a excellent in terms of end to end APM solutions. It meets customer demands.
I have worked in Dynatrace Appmon, UEM, synthetic, Keynote and mobile testing and my experience was superb.
What do you dislike about the product?
I have posted few of my ideas on ideas forum but it doesn't get approved quickly though it's a genuine idea for product modification
What problems is the product solving and how is that benefiting you?
Availability, performance and network related monitoring using these tools


    Investment Banking

Dynatrace for Problem Solving

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Content of the topic, details related to concepts. The concept of agent less and UEM are the topics that are of most interesting.
With the implementation of AKAMAI and CDN the response time information from E2E users becomes more challenging. The analysis technique provided by Dynatrace have multifold advantages.
One of the most interesting feature of DT is PurePath. Gone are the days when we need to extract the logs across all the server nodes, midtier and DB stats and combine them to identify the root cause or the component that resulted in slow performance. Now since we have pure path we can quickly enhance our turnaround time to find the problem area.
What do you dislike about the product?
Would prefer to have more of the video and image presentations where by new users are able to articulate in their work areas.
Being experience user I am able to get the analysis done pretty efficiently in DT Client where as in AppMon need more practice.

I would prefer to have more sensor and instrumentation flexibility on the Client machine for users using DT thick client. I do know that there are tradeoff of this but can we have some solution in this regards.

In terms of documentation we on Dynatrace university, I do feel if we can have a questionnaire after each module that will help us to evaluate our knowledge attainted after going through the videos and presentations.
What problems is the product solving and how is that benefiting you?
We are using DT for doing performance analysis for Client Trading application. The application is build on .Net Platform. The middle tier calls services where the major performance impacts are observed. We are able to identify the root cause of the problem thus providing shorter turn around time for developers to fix them.
Recommendations to others considering the product:
App Mon is new to us, went through the site on documentation. I would recommend if we can have continuation of DT client availability in parallel with app mon features.
More details as part of documentation is required on the site on topics related to Synthetic monitoring, UEM.


    Information Technology and Services

APM Maestro

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
End to end visibility in user transaction. We can track/check user activities of user who are complaining.
What do you dislike about the product?
Nothing to dislike, But It would be great if there are some OOTB dashboard that will show the overall availability and performance of whole application. Such dashboards can be shown to management.
What problems is the product solving and how is that benefiting you?
In case of an incident with respect application we manage to correlate that with infrastructure event through AppMon many times.


    Hatim B.

Dynatrace allowed us to identify code problems that we would never have seen with trace reading

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
identification of the origin of errors and exceptions. navigation in classes and methods to identify latencies
What do you dislike about the product?
the richness of menus and settings can make the tool sometimes difficult to handle
What problems is the product solving and how is that benefiting you?
Identify the origin of the slowness penalizing the users, and correct them. Ability to control and track response times of sensitive transactions


    Shyam Sunder Reddy B.

Perfect solution for performance issues to drill down

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
Dynatrace saves a lot of time in determining what is the likely cause of an issue a end user maybe experiencing. Dynatrace can provide in-depth monitor of application performance, in different aspects like JVM, Threads, Garbage Collection, and query level. It provide different forms of data representation, like table and chart. DynaTrace provides a more transaction level view which helps to drill performance issues more effectively.
What do you dislike about the product?
There are so many options that are nested. If there is a way to make the user interface a little more intuitive, that would be great.,
DynaTrace is expensive when compared to other top APM tools.
What problems is the product solving and how is that benefiting you?
User insights, platform stability, root cause analysis, IT ops improvement, early issue identification, real-time problem diagnostics.


    Information Technology and Services

Dynatrace is a useful tool

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace truly does provide the visibility needed to identify why your performance or security is low. We found that we cut down on site down time by using the tool.
What do you dislike about the product?
The only challenge with Dynatrace is that if your environment is not hosted all in one place, you have to install multiple agents to make sure everything is covered and you get the full value.
What problems is the product solving and how is that benefiting you?
Increase site uptime and performance, identifying critical issues before they impact the bottom line
Recommendations to others considering the product:
Make the most of the trial to see if the product is truly the right fit for you.


    David K.

Experience of a Value Added Reseller

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Dynatrace allows business leaders to understand the importance and impact of network performance by dashboard visualization.
What do you dislike about the product?
Our customer base is primarily small and midsize business (SMB), most of which have yet to establish performance goals. While Dynatrace is fairly priced, business leaders are reluctant to fund projects that do not aligned with established business goals.
What problems is the product solving and how is that benefiting you?
Identifying orders which were being lost between the B2B e-commerce site and the ERP system. Identifying the cause of performance issues like page load speed.


    James D.

Great Tool for inside looks

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
I love the interface and how it intuitive it is.
What do you dislike about the product?
That I cannot integrate more of our applications.
What problems is the product solving and how is that benefiting you?
Logging issues as they arise, and being able to review logs.


    Hashim J.

Dynatrace is awesome

  • December 20, 2017
  • Review verified by G2

What do you like best about the product?
Dynatrace is step ahead from other tools wherein it focuses on the problem identification rather than just alerting on the issue. It uses holistic view of the monitored environment and suggests you the bottlenecks way beyond the capability of the other tools. The Purepath and smartscape are one of the best features when it comes application diagnostics.
What do you dislike about the product?
Not much, but the documentation of Dynatrace Managed/SaaS could have been improved.
What problems is the product solving and how is that benefiting you?
Dynatrace provides end-to-end monitoring of the application where in the same window you can see all your different technology boxes connected with each other in a very presentable graphs and you can easily drill down the red points and narrow down the problem areas. It definitely adds to the productivity in terms cost reduction by using less and less number of different technology agents (by using just oneagent solution).


    Sandeep K.

APM of 21st century

  • December 20, 2017
  • Review provided by G2

What do you like best about the product?
Ease of deployment, highly user-friendly, intelligent & no nonsense.
What do you dislike about the product?
Documentation lacks details on Manage solution.
What problems is the product solving and how is that benefiting you?
Quickly helping to find the bottlenecks, reports that can be easily understood, to the point.