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IBM watsonx Assistant

IBM Software | 1

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Varsha J.

IBM Watson review

  • October 10, 2022
  • Review provided by G2

What do you like best about the product?
Easier to use the assistant to build the bots.
Easier to keep track of the conversation history.
User friendly.
What do you dislike about the product?
Difficulty in handling huge amount of data.
It would be helpful if guide/tutorials are available .
What problems is the product solving and how is that benefiting you?
In building chatbot application


    Information Technology and Services

Easy to navigate, multiple useful features

  • October 07, 2022
  • Review provided by G2

What do you like best about the product?
You do not require technical background in programming to create a smart chatbot system. This is especially useful for smaller organisations.
What do you dislike about the product?
There's not one that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
We used this as an assistant for new employees to get to know the department better. For example, when new employees are in doubt of how to use the company's software and systems, they can ask the virtual assistant instead of asking their colleagues.


    Ruchira K.

I have experience with IBM Watson more than 3 years.

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
Intent and entity definition, classifications patterns.

Conversation tree. It has multiple options other than text.

IBM Cloud function integrations will help to trigger API from the conversation tree it self.

It has free packages with a lite version.
What do you dislike about the product?
Many code samples help learn Watson assistant. However, documentation is not so good when we compare it with AWS. It is taking more time to load it and constantly changing.
What problems is the product solving and how is that benefiting you?
Smart Patient System
Jefferson University hospital project to provide autonomous assistants with Discovery service.
Health care projects
Chatbots for Banks.
Service desk automation


    Raziya S.

I like working on ibm Watson assistant to build the bots

  • October 06, 2022
  • Review verified by G2

What do you like best about the product?
I like the portal design of ibm Watson assistant where we design the responses and build the bot
What do you dislike about the product?
We don't have feature to move the nodes from one skill to other. Need to rebuild it again in the skill.
What problems is the product solving and how is that benefiting you?
With Actions come into picture it's pretty helpful in building flows and maintaining context variables


    Nimisha M.

Reviewing the best of Watson

  • October 05, 2022
  • Review provided by G2

What do you like best about the product?
It is easier to implement with less code required. Training the data also comes very easy.
What do you dislike about the product?
Nothing as such. More sdk options should be given in order to design chatbots on a larger scale and at convenience.
What problems is the product solving and how is that benefiting you?
It is making it easier to use Machine learning model without developing them from scratch. We can use all the cognitive services directly.


    Investment Banking

IBM Watson Assistant Review

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, user-friendly, straightforward
What do you dislike about the product?
None, everything is helpful as far as I know
What problems is the product solving and how is that benefiting you?
Less time of searching, IBM Watson Assistant helps you search for it instead


    Azir Y.

User Friendly Intelligent Virtual Assistant suited well for our chatbot implementation

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
User-friendliness is a most simple and streamlined process in implementation and also the easiness of setting up the dialog flow and also automation of the chat.
What do you dislike about the product?
The documentation could have been more comprehensive and easy to understand, as we will need good analytical knowledge to understand it. And developer community expertise sharing is limited
What problems is the product solving and how is that benefiting you?
The implementation of a chat bot in our existing system to be able to automate the customer interaction with our system, and IBM Watson Assistant was a proper solution for it


    Computer & Network Security

Its like giving human mind to a robot to work perfectly !

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
Searching and asking for some query's answer.
What do you dislike about the product?
That it only works while being in the IBM.
What problems is the product solving and how is that benefiting you?
Data searching


    SHREEKARKOLANU R.

Fantastic tool to build AI bots for beginners!

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
It helps beginners to build innovative solutions with ease.
The user interface is easy to understand and has a decent amount of pre-made examples.
It is very easy to deploy and integrate into your websites for your projects!
What do you dislike about the product?
It might not help you in handling a huge amount of unstructured data.
Fewer integrations from third-party resources.
The pricing might not be suitable at an enterprise level.
What problems is the product solving and how is that benefiting you?
It is helping to provide easy and understandable features to help us integrate and deploy with ease.
A good number of existing examples will give an idea of creating your own set of functions.


    Adarsh S.

Building a chat it with IBM WATSON Assistant

  • August 04, 2022
  • Review provided by G2

What do you like best about the product?
One can build a robust and intelligent applications like a chatbot without having prior experience in programming. There are user interface based tools available which eases the process of app development.
What do you dislike about the product?
Nothing as such to be disliked . The flows between the paths for the conversation in chatbots could have been improved a bit more as an enhancement I would say.
What problems is the product solving and how is that benefiting you?
IBM Watson is providing No code low code development tools to build intelligent cognitive systems which can be used to solve real world problems. We are able to build scalable automated applications which is helping us.