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External reviews

299 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Phil M.

Sumo is very responsive and has excellent integrations

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sumo is so fast and responsive with search queries! I also love the integrations with my other systems that has pre-built dashboards and reports.
What do you dislike about the product?
It took time to learn the query language. I was a long time Splunk admin so going from Splunk to Sumo took a bit of time to learn the language.
What problems is the product solving and how is that benefiting you?
I have all systems (cloud and on-prem) logging to Sumo. The integrations with Palo Alto, Cato Networks, Recorded Future, Microsoft M365/O365, Tenable and more is so helpful because the integration apps have pre-built dashboards and reports that are already intelligent out of the box but also easily customizable so that I can create custom playbooks based on queries across multiple indexes/data sets. My speed of identifying and responding to threats/events has saved my entire team about 20 hours per week that we can apply to other areas or projects.


    Ryan O.

A great monitoring tool that is easy to use and has great training resources

  • September 18, 2024
  • Review verified by G2

What do you like best about the product?
I like how simplified the search navigation is. It allows us the ability to have some great monitoring dashboards set up by people other than developers.
What do you dislike about the product?
Theres not really much that I don't dislike. Setting up the collectors is sometimes frustrating but with some playing around it all comes together. Also they seem to have avery short timeout on their site.
What problems is the product solving and how is that benefiting you?
We have recently moved all of our observability away from systems like New Relic and Grafana and moved them to Sumo Logic.
The capabilities are there for logging, alerting and dashboarding which is really relevant to us.


    Information Technology and Services

Visualização facilitada com o Dashboard.

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
A facilidade de acesso ao relatórios criados e análise dos riscos que possuímos em diversos dispositivos.
What do you dislike about the product?
Muita informação nas telas, poderia ser mais dividido e com menos informaçoes por páginas.
What problems is the product solving and how is that benefiting you?
Entender as dificuldades de nossa estrutura analisando os logs e os trazendo de forma visual.


    Biotechnology

Great product at the price

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It does all the jobs that competitors do.
Very simple to handle and implement.
Accepts almost any kind of data and allows preprocessing and flexible indexation.
Customer support is good.
Can handle data streams and frequent API calls for ingestion.
What do you dislike about the product?
I think the documentation needs to be revisited in certain cases.
Preprocessing the data can be simpler on the UI.
Out of the box common preprocessing and structuring methods should be added.
Integration wth salesforce can be improved.
What problems is the product solving and how is that benefiting you?
The feature we use the most is the single-pane-of-glass kind of dashboard.
Extremely easy t customize.
Helps us in evaluating the data in much broader manner with an opportunity to drill down if needed.
Allows us the get to the core of issue and analyze and report RCAs faster than before.


    Eric Y.

Probably the easiest system to capture logs and quickly sift through logs to identify what is needed

  • September 17, 2024
  • Review verified by G2

What do you like best about the product?
I really appreciate the fact that SumoLogic has a pretty performant query engine that allows me to drill down to the specific log entry that I need to resolve either application errors or performance issues. It does this is a relaitvely transparant way so we don't have change our exisitng logging practices.
What do you dislike about the product?
it doesn't default to always searching the latest logs, and you have to manuallly set it every time.
What problems is the product solving and how is that benefiting you?
It allows us to easily get to the logs for all the applications that we deploy and allows us to drill down to the relevant logs


    Bryce N.

Helpful but sometimes complicated product

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
I have found Sumo Logic can be extremely useful when locating necessary files that may be difficult to locate originally. It is helpful to find necessary files and logs
What do you dislike about the product?
Sometimes it can be difficult trying to find the necessary information. It may take time trying to locate the necessary information.
What problems is the product solving and how is that benefiting you?
It helps with locating and finding necessary files that I may be unable to locate initially with our internal tools. It also helps to find any neccessary changes that are done with our internal systems.


    Ujwala D.

User friendly app

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Easy to read & configure. For all tracing & monitoring we frequency of use is higher, Sumo logic. Ease of integration & Ease of Implementation is also good. Never felt a need to contect Customer Support.
What do you dislike about the product?
Documentation around dashboard configurations & other features related help.
Looks like sumo is providing many features but people are not having enough knowledge ot utilize it at its best
What problems is the product solving and how is that benefiting you?
Tracing & logging helping to solve incidents & find root cause.


    Computer Software

Sumologic is the best in town for log processing

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack.
Easy to start with from the instrumentation point of view, they cover a lot of tech stacks.
What do you dislike about the product?
Its implementation of metrics, RUM, tracing is all disconnected.
It feels like multiple products put together with no thought of the whole.
No meaningful way to discover what data is available.
The root cause analysis, service diagram and others do not scale, for a big organization they are useless.
What problems is the product solving and how is that benefiting you?
It is able to centralize all our telemetry data.

The main benefit is a simple way to find out what is happening with our services.


    Aurelio S.

Perfect team with supportive infrastructure

  • January 27, 2024
  • Review provided by G2

What do you like best about the product?
Sumo logic have the best and suportive team to manage our all problems in just a seconds.
What do you dislike about the product?
They have besst and easy to use interface to lg our data informtion easily.
What problems is the product solving and how is that benefiting you?
They give best APM solution to manage our log data and information with full secure envirnoment. they have great user exprience with easily integrated ifrastructure.


    Computer Software

Centralized log management with insights

  • December 05, 2023
  • Review verified by G2

What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.