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External reviews

300 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Sumo Logic SIEM Enhancements

  • February 19, 2019
  • Review verified by G2

What do you like best about the product?
Sumo Logic is really putting Security at the forefront of product enhancements. Integration with a variety of AWS services, G Suite, Okta, and their partnership with CrowdStrike have provided great visibility into our threat landscape. Field extraction rules, partitions, and data forward allow Information Security personnel to effectively search for information across various data sources in a consistent manner.
What do you dislike about the product?
Although SumoLogic does have a great library of applications in the "App Catalog" there is still a need to build in custom api queries to the product. This becomes a necessity for the one-off SaaS applications that do not have a robust audit and logging system.
What problems is the product solving and how is that benefiting you?
The Information Security team adopted Sumo Logic after experiencing challenges with another solution. Sumo Logic provided the InfoSec team out of the box dashboards and searches for a significant number of our data sources. In addition, Sumo Logic enabled us to leverage a number of pre-existing dashboards to create a single glass of pane. This improved the teams efficiency of reviewing large volumes of data. Finally, we were able to leverage the alerting capabilities to integrate with another solution to ensure that the team received alerts based on the teams coverage hours.
Recommendations to others considering the product:
Many Information Security teams have compliance requirements for storing logs beyond 6 months, so I would strongly recommend leveraging Data Forwarding Rules to ensure that the company is meeting compliance requirements.


    Cole C.

We use it for our analytics service

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
I like the relative ease of getting started writing queries. You can certainly get quite complex with your queries, but to start you can create very simple queries that correspond to a specific log. Also, SumoLogic provides very in depth tutorials.
What do you dislike about the product?
Sometimes the amount of information in the tutorials is overwhelming and it's hard to be certain what you should implement and what is not right for your specific use. Writing extremely useful queries is a skill in and of itself.
What problems is the product solving and how is that benefiting you?
We are using SumoLogic for logging of several of our micro services. We can create dashboards, monitor patterns in errors, and debug using it. In many situations we couldn't debug without it.


    Hospitality

Sumo logic saves significant time for developers

  • February 19, 2019
  • Review provided by G2

What do you like best about the product?
Query based log Search and the flexibility to convert them into dashboards.
What do you dislike about the product?
There is no option to increase the no of results viewed per page.
What problems is the product solving and how is that benefiting you?
Troubleshooting defects identified in production environment and lower environment
A soft level Health check on the application using dashboards created for errors.


    Subramanian R.

Sumologic logging done easy

  • February 18, 2019
  • Review verified by G2

What do you like best about the product?
It saves time for pulling and searching logs as both can be done in a single place without any time. A single configure and log pull is easy to use and avoids searching logs in individual machines.
What do you dislike about the product?
There is a time delay in pulling the logs. And unable to search for keyword and export only that logs.
the export format needs to be made better was its hard to search and read the exported files in CSV, better formatting is required.
What problems is the product solving and how is that benefiting you?
Log analysis is made simple, and provides a single UI for multiples service logs.


    Josh A.

Bringing Sumo to WA

  • February 18, 2019
  • Review verified by G2

What do you like best about the product?
The ease of use, I often find it doesn't take me long to find things. Having watched Ryan demo a few times, I've recreated parts of what he did to set up production monitoring that I'm quietly confident in.
What do you dislike about the product?
Writing complex queries seems hard without attending certification.
What problems is the product solving and how is that benefiting you?
Production issue monitoring has become much easier, especially when paired with a tracing solution.
Recommendations to others considering the product:
It's the market leader in terms of function and ease of use. Plus it being a SaaS outside of your AWS account means your ass is covered if the AZ or region goes down.


    Information Technology and Services

fast and easy way to review logs

  • February 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo's capability to review logs with the simplest syntax is one of the best features in the market
What do you dislike about the product?
nothing that I dislike in particular but it could improve by having a more user friendly Live Tail. Perhaps Live Filtering Live Tail?
What problems is the product solving and how is that benefiting you?
speed in reviewing loads of logs to identify defects in codes. Benefits include improvement in speed, easy of use in log search and faster identification of defects
Recommendations to others considering the product:
When dealing with large systems, Sumo provides a centralized way to review the logs for better defect tracking.


    Accounting

Easy to use, powerful tool

  • February 17, 2019
  • Review provided by G2

What do you like best about the product?
Easy to write queries (syntax's easy to understand). Learning curve is good
What do you dislike about the product?
Performance, sometimes queries are too slow
What problems is the product solving and how is that benefiting you?
Log analysis for bug investigation and alerts set up


    Information Technology and Services

Best troubleshooting tool

  • February 16, 2019
  • Review provided by G2

What do you like best about the product?
Sumo logic is a best troubleshooting tool i have found ever. we can customised our query to fetch logs in each and every aspect.
What do you dislike about the product?
There is nothing i found to dislike till now.
What problems is the product solving and how is that benefiting you?
To solve production defects we used to see the logs.


    Computer Software

Great Product!

  • February 16, 2019
  • Review provided by G2

What do you like best about the product?
Being able to look at a timeline of actions across different servers. Being able to build dashboards that give us insight into customer patterns.
What do you dislike about the product?
Barrier for entry sometimes is high. Takes time to be able to build interesting queries and with so many filters things can be confusing.
What problems is the product solving and how is that benefiting you?
Keep monitors of errors via dashboards. Provide a timeline of the life a session for Support to diagnose issues with our system.


    Information Technology and Services

Sumologic review

  • February 15, 2019
  • Review verified by G2

What do you like best about the product?
The query language is very good, nice to make reviews
What do you dislike about the product?
multiple tabs in the fields makes it cumbersome
What problems is the product solving and how is that benefiting you?
troubleshooting