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Great product, delivers value quickly
What do you like best about the product?
Log parsing, the flexibility of the product to display log and metric data within the same dashboard
What do you dislike about the product?
restrictions on how many metrics can be in a query, needs more intelligence to auto group and label data in one dashboards
What problems is the product solving and how is that benefiting you?
understanding when we have issues, by instantly alerting when certain log messages are recorded
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Very Powerful
What do you like best about the product?
The dashboards are great way to monitor and see historic outliers.
What do you dislike about the product?
Very powerful but there is a learning curve
What problems is the product solving and how is that benefiting you?
Monitoring processes. Quicker response time to solving "fires"
Recommendations to others considering the product:
Very powerful
Sumo is amazing, making us all the monitoring supergeros
What do you like best about the product?
I use it to monitor a pub sub system and can't do without it now.
What do you dislike about the product?
Navigation and finding stuff could definitely be better
What problems is the product solving and how is that benefiting you?
Logging, monitoring
Centralized logging is a dream
What do you like best about the product?
I love being able to see logs, do error reporting and alerting in a central location.
What do you dislike about the product?
The delay from actual log time to its availability in SL.
What problems is the product solving and how is that benefiting you?
Centralized logging from almost anywhere.
Recommendations to others considering the product:
Very responsive support team. Frequent updates.
Great tool
What do you like best about the product?
Log monitoring where the users outside infrastructure can get the info on a UI without ssh into an instance
What do you dislike about the product?
Setting up the dashboard initially might take some time
What problems is the product solving and how is that benefiting you?
log monitoring with different teams, usage monitoring in one space for different app
Sumo is great
What do you like best about the product?
The platform is feature rich. I like the ability to add scheduled searches and use it for ad hoc monitoring. It's also invaluable for forensics.
What do you dislike about the product?
I wish I knew better the query language and how to use it. In particular the ability to aggregate and do charts. Aspects are a big of a black box to me.
What problems is the product solving and how is that benefiting you?
Ad-hoc monitoring. Forensics when problems occur. We send all our web server and CDN logs so it's been really helpful in tracking down difficult to reproduce problems that only seem to occur under production conditions.
Great service, great product
What do you like best about the product?
Salability, No hardware or onsite servers needed.
What do you dislike about the product?
Complexity, Very hard to learn the queries and navigate the system initially.
What problems is the product solving and how is that benefiting you?
Log collection/storage
Using Sumo Logic for Log Auditing and Analysis in my Team.
What do you like best about the product?
Very easy to configure different categories and familiar to use.
What do you dislike about the product?
There is not any dislike but it would be good if we get feature like having metrices as well on Sumo logic.
What problems is the product solving and how is that benefiting you?
Getting Sumo alerts based on Sumo logic logs and we takes preventive actions before customer raise a defect.
Sumo!
What do you like best about the product?
It's a great tool for deep diving API requests the merchant needs help with troubleshooting. It allows us to provide the proper white glove service we provide from our team.
What do you dislike about the product?
Requests can take a long time to load if there is a lot of data to sift through.
What problems is the product solving and how is that benefiting you?
API requests, time outs or latency issues.
Useful platform for managing system wide logs
What do you like best about the product?
- Allows me to look at logs from different services in our stack and understand how issues propagate across our component systems
- Has changed our workflow to proactively implement better monitoring and verification before big deploys
- Has changed our workflow to proactively implement better monitoring and verification before big deploys
What do you dislike about the product?
- Attempts to log you out very quickly when not focused on the tab
- Sometimes hard to configure services/middlewares to build nested JSON in ways that don't require multiple parsing steps
- Sometimes hard to configure services/middlewares to build nested JSON in ways that don't require multiple parsing steps
What problems is the product solving and how is that benefiting you?
As a developer, I've used Sumo for both incident response and for logging application data. For example, we can route HTTP safe requests to multiple versions of an endpoint and log any unexpected differences in Sumo, helping us ensure quality before deploying major changes or deprecations. I'd say it's a central part of my workflow now.
Recommendations to others considering the product:
Get buy in from multiple users and communicate by sending Sumo queries as answers to questions to encourage use.
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