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External reviews

299 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Joseph L T.

the best option in the market

  • May 27, 2019
  • Review verified by G2

What do you like best about the product?
I really like that the data obtained can be analyzed with great ease, the way to organize them is perfect, you have many high-level options configured, this allows even a beginner to work safely and easily. The training they provide is really good.
What do you dislike about the product?
The only thing I do not like about Sumo Logic is the delay that there is to show new records, no matter how much the page is updated many times you have to wait between 5 and 10 minutes, this tends to be a bit frustrating, but otherwise it is perfect.
What problems is the product solving and how is that benefiting you?
It is very useful to be able to see the data of several servers over time. It is definitely a great help and a great time saver. If you had to do that work without the help of Sumo Logic, it would be practically impossible. Having access to a central place to look for the resolution of a problem is perfect.
Recommendations to others considering the product:
It works whenever you need it. the problems have been minimal is very good this software is a good investment


    Computer Software

Sumo Logic provides sophisticated analytics

  • May 25, 2019
  • Review verified by G2

What do you like best about the product?
The platform is flexible and intuitive that offers advanced real-time analytics. Sumo Logic is a great advantage to detect and resolve operational problems in our applications. In addition, reports are great for monitoring performance.
What do you dislike about the product?
I have no complaints regarding the services of Sumo Logic, as it is very effective.
What problems is the product solving and how is that benefiting you?
Real-time analysis services are key to detect operational problems and prevent major system failures.
Recommendations to others considering the product:
It is an ideal platform for IT teams since it provides sophisticated analytics that allow improving security in the cloud. I recommend it.


    Computer Software

Powerful and Easy To Use

  • May 18, 2019
  • Review verified by G2

What do you like best about the product?
Powerful query engine, log ingest and metric analytics enable easy dashboarding of my application
What do you dislike about the product?
Price, data ingest costs are quite high and on demand billing costs when you exceed your ingest allowance are absolutely unreasonable
What problems is the product solving and how is that benefiting you?
Consume application logs and dashboard to our support teams


    Information Technology and Services

Sumo Logic is a valuable resource for IT teams

  • May 16, 2019
  • Review verified by G2

What do you like best about the product?
The panel is complex, but intuitive. It provides advanced features to monitor applications. It is effective to detect anomalies and failures related to security. Sumo logic plays an important role in protecting our applications in real-time. It allows us to optimize operations, all from a platform that unifies the tasks of analysts. It's really versatile.
What do you dislike about the product?
It is difficult to find any feature that I do not like because it works very well.
What problems is the product solving and how is that benefiting you?
It is a great tool for identifying problems at the time. Increases the efficiency of our IT department.
Recommendations to others considering the product:
It is an outstanding app. It is effective and versatile.


    Brendan J.

Really Powerful

  • May 06, 2019
  • Review verified by G2

What do you like best about the product?
Bring together log and metric data into one single dashboard to cut down troubleshooting time to the minimum
What do you dislike about the product?
Query language is sometimes difficult to understand
What problems is the product solving and how is that benefiting you?
Monitoring and Alerting Critical Applications


    Telecommunications

It is the ideal solution for IT teams

  • May 06, 2019
  • Review verified by G2

What do you like best about the product?
It is a software with multiple resources. Continuous monitoring allows us to keep failures and problems associated with performance under control. Reliable analytical delivery. It is possible to connect Sumo Logic with third-party software.
What do you dislike about the product?
I am satisfied with the performance of the software. Currently I have no complaints about it.
What problems is the product solving and how is that benefiting you?
It allows us to handle the problems associated with the performance and security of the infrastructure.
Recommendations to others considering the product:
It is the ideal solution for developers.


    Information Technology and Services

Sumo logic - Best analytic power tool

  • April 29, 2019
  • Review provided by G2

What do you like best about the product?
Sumologic is a SAAS product, i dont need to run any of the stack storage.
Sunlogic is a flexible query language. The json field formatting is also extremely useful. I had an error where a process was stuck in a retry loop creating alot of time the log in a healthy process.
What do you dislike about the product?
Sometimes load the UI is not as responsive as i would like.
Alerting is quite disturbing at times as it is gonna trigger many times and there is not tracking of alerts in dashboard
What problems is the product solving and how is that benefiting you?
Customer metrics, infrastructure.
Also used for logging and analysis the logs in case of deployment.


    Media Production

Not what it used to be

  • April 29, 2019
  • Review verified by G2

What do you like best about the product?
Cloud native solution that behaves as a SaaS should. It has the potential to be a great platform, but it's not there yet.
What do you dislike about the product?
The usability is the biggest drawback to the platform. It needs to be simpler to use and presented in more usable ways. The performance is also unbearably slow at times. When end users have time to go get a cup of coffee or maybe even go to lunch in the time it takes queries and dashboards to update/execute, it's too long.
What problems is the product solving and how is that benefiting you?
Centralized log management across the organization. Best benefit is keep users from having to log into servers to view logs.
Recommendations to others considering the product:
There's lots of better options on the market at this point. Do your due diligence and pick the right platform for you.


    Computer Software

Sumo Logs in One Place

  • April 25, 2019
  • Review provided by G2

What do you like best about the product?
Ability to connect to different environments e.g. amazon aws S3, Cloudfront and event get statistics from load balancers and auto scaling groups
What do you dislike about the product?
when using sumo it open's all the queries in tabs in one window and not in the browser
What problems is the product solving and how is that benefiting you?
This has helped us centralize and query our logging aswell as creating dashboards


    Internet

Sumo Logic is critical for our IT team

  • April 24, 2019
  • Review verified by G2

What do you like best about the product?
It is advanced software with a lot of key functions to monitor the cloud. It saves us time in the detection of complex problems. Sumo Logic provides valuable information captured in real-time, allowing us to take action against failures that lower performance. It works seamlessly with AWS and Microsoft Azure.
What do you dislike about the product?
I think nothing. Sumo Logic is a complete solution to monitor our infrastructure.
What problems is the product solving and how is that benefiting you?
The platform provides us with the indicators we need to maintain the health of our infrastructure. It is versatile, collects data continuously and is critical to detecting events in the cloud.
Recommendations to others considering the product:
It's software that I recommend, because records are critical for early detection of faults. It is a valuable addition for IT departments.