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External reviews

221 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rowayda M.

Very reliable

  • March 26, 2022
  • Review verified by G2

What do you like best about the product?
Monitor company's device and follow up, which make me take the right action
What do you dislike about the product?
Compared to the value I have from esper there is nothing I dislike
What problems is the product solving and how is that benefiting you?
Monitor the battery charge, make me catch the premeditation of disconnecting the device
Recommendations to others considering the product:
Android tablets


    Bhupender K K.

Esper as MDM for enterprise

  • March 24, 2022
  • Review provided by G2

What do you like best about the product?
Today Mobile devices are playing a key role in quick decision-making. the amount of transaction happening through mobile devices are very very high & growing. everyone wants mobility & WFH culture in pandemic and post-pandemic has also increased.

every good has bad as shadow hence mobile devices sometimes become vulnerable & leads to business loss.
reason are many but crucks are safeguarding mobile devices from hacking and misuse along with enterprise security were highly needed.

Easper is one such full-stack DevOps platform & is capable of providing end-to-end management of devices. Its stable, scalable and flexible infrastructure along with the robustness of managing devices like locking, over the air updation , remote management & deployment mechanism put this ahead of other MDM.
What do you dislike about the product?
What i dislike is hard to say as most of the features are nice.
What problems is the product solving and how is that benefiting you?
safeguarding mobile devices from hacking and misuse along with enterprise security.


    Furniture

.

  • March 24, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to use and configuration of policies etc. is straightforward.
What do you dislike about the product?
Customer service isn't great and they blackmail for reviews
What problems is the product solving and how is that benefiting you?
The fast rollout of Andriod device management for a small fleet.
Recommendations to others considering the product:
don't bother if you need support


    It P.

Easy to use

  • March 15, 2022
  • Review verified by G2

What do you like best about the product?
Easy to install and manage, able to find phones easily if lost as well.
What do you dislike about the product?
Could have more features and customizability.
What problems is the product solving and how is that benefiting you?
Easier to manage android devices
Recommendations to others considering the product:
Easy to install and manage


    Aleksei V.

The best of free MDM

  • February 21, 2022
  • Review verified by G2

What do you like best about the product?
Most of all, I liked the free maintenance of up to 99 devices, which other MDM systems do not have. A simple interface that is quick and convenient to understand. Frequent updates from developers who are constantly improving the functionality and adding new features. Quick technical support, which solved the questions that I had at the initial stage.
What do you dislike about the product?
Esper replaces the system launcher, and the buttons on the navigation bar periodically disappear, although the use system launcher option is specified in the settings. I noticed this problem on Samsung devices. This happens rarely, it helps to restart the device or install another launcher. In all other scenarios, this MDM solution works perfectly and without problems.
What problems is the product solving and how is that benefiting you?
Quick setup of 50 Android tablets.
Remote device management.
Policies for different employees, application differentiation.
Convenient geotreking.
The ability to use the Esper API Support Tool.
Recommendations to others considering the product:
Definitely worth a try.


    Raj S.

Best software of its kind

  • February 20, 2022
  • Review verified by G2

What do you like best about the product?
The free plan for up to 100 devices is just fantastic.
What do you dislike about the product?
Some devices sometime go offline automatically (turn off) and i haven't been able to figure out why.
What problems is the product solving and how is that benefiting you?
Remote viewing, Device software management
Recommendations to others considering the product:
Go for it. You will not be disappointed. There free plan makes it just that much easier to try them out.


    Mining & Metals

The platform is very helpful for us and functionalities are like expected

  • February 18, 2022
  • Review verified by G2

What do you like best about the product?
The kiosk mode is the most helpful for us
What do you dislike about the product?
On the firsts days of use, we experienced some issues accessing the platform
What problems is the product solving and how is that benefiting you?
Esper helps us make our users only access the app they have to use


    Information Technology and Services

Fast and Reliable with bunch of useful features

  • February 18, 2022
  • Review verified by G2

What do you like best about the product?
It's very easy to use, in comparison with other MDM solutions. Esper impresses me by having the capability of bringing up the system and registering devices in 1 hour.
Being free for the first 100 devices is also a very good offer for SMBs to try and continue with Esper.
UI/UX is very nice and intuitive.
What do you dislike about the product?
Sometimes I couldn't access the system, but it seems to recover very fast.
One of my devices is not able to be managed intermittently. I understand that it's due to a network glitch or firewall-related, but I couldn't find a detailed report/log to debug the issue.
What problems is the product solving and how is that benefiting you?
We are using Esper to manage Android devices in our hospitality and security service. Application remote update and Kiosk Mode brings the most benefits to us.
There are also other MDM solutions, self-manage or cloud-base, opensource or paid service, ... but Esper is on top choice for our needs.


    Hospitality

Simple & effective MDM solution

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
The simplicity in using the interface and getting things done effectively. I appreciate the fact that someone who is not technical is able to set policies easily.
What do you dislike about the product?
Alerts are quite limited and have scope in improvement. Geo-fence is a great feature however it would be great to have feature to disable siren and track the device live.
What problems is the product solving and how is that benefiting you?
I am using Esper to manage my restaurant's kiosks and staff's work profile. I am able to effectively lock the kiosks to the few needed apps and have my employees access only the KOT/Sales apps securely.


    Electrical/Electronic Manufacturing

i really like it

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
install apps in one clic, and easy to get reports
What do you dislike about the product?
just i can't synchronize time of terminals from the console
What problems is the product solving and how is that benefiting you?
the big problem was to install apps
Recommendations to others considering the product:
it is super app