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key to our device management strategy in 2024 / 2015
What do you like best about the product?
Easy-to-use dashboard
customer support - especially 1 on 1 with Sudeep
used daily by CX and PMs
APi is great to work with ( integration)
easy to deploy new devices ( implementation)
customer support - especially 1 on 1 with Sudeep
used daily by CX and PMs
APi is great to work with ( integration)
easy to deploy new devices ( implementation)
What do you dislike about the product?
remote access requires data saver mode
the reporting module is inaccurate ( time delays)
unable to move groups
the reporting module is inaccurate ( time delays)
unable to move groups
What problems is the product solving and how is that benefiting you?
un restricted remote access is key -
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Great software to manage over groups of devices
What do you like best about the product?
I do like how you can validate all the hardware information, including networking on the device. The remote connection ability works very well. We have even used it to locate a device that fell on the ramp of the highway buy seeing the closest location, then being able to activate and view the camera to see its position!
What do you dislike about the product?
Installing apps that update automatically from Google Play is a pain to do. I just deploy apps manually.
What problems is the product solving and how is that benefiting you?
Keeping track of all devices and seeing that operatators are using them as they should.
Good Experience with Esper
What do you like best about the product?
The platform is user-friendly, reliable, and has streamlined our device management processes. Even when issues have arisen, the Esper team has been incredibly responsive, resolving concerns quickly and efficiently.
What do you dislike about the product?
Occasional Bugs: Like any platform, occasional minor glitches or updates may temporarily disrupt functionality, but the team is quick to address these
What problems is the product solving and how is that benefiting you?
Esper provides a unified platform to manage all our devices remotely, streamlining operations and saving time. The ability to deploy, update, and manage applications seamlessly across devices eliminates manual intervention and reduces downtime. Even when issues arise, the Esper team’s quick and efficient response minimizes disruptions to our operations
Excellent platform
What do you like best about the product?
Complete, intuitive, versatile, with everything needed for device control, ease of integration.
What do you dislike about the product?
the quick way to roll up and control the devices.
What problems is the product solving and how is that benefiting you?
The inappropriate use of mobile phones for leisure.
Implementation Review
What do you like best about the product?
1) Easy to configure blueprints
2) Easy to Deploy
3) Professional Onboarding
4) Pricing is very competative
5) Excellent configuration options - Covers pretty much everything
2) Easy to Deploy
3) Professional Onboarding
4) Pricing is very competative
5) Excellent configuration options - Covers pretty much everything
What do you dislike about the product?
1) A few bugs in the portal. IE. Main map doesn't show all devices and their locations correctly
2) Support and account manager can be slow to respond
3) Better reporting
4) No extra MS Licenses and No Google Workspace Licenses Required
2) Support and account manager can be slow to respond
3) Better reporting
4) No extra MS Licenses and No Google Workspace Licenses Required
What problems is the product solving and how is that benefiting you?
Keeping employees on task with company phones and devices. Location of lost devices.
Very helpful
What do you like best about the product?
How convient it is to find devices and to use
What do you dislike about the product?
Nothing at the moment that I dislike right now.
What problems is the product solving and how is that benefiting you?
Helping me monitor devices health status
Excellent Android MDM
What do you like best about the product?
Easy provisioning with QR codes. Great software managementbility with remote screen viewing. Easy to deploy to multiple devices at once. We use it daily to monitor and troubleshoot our devices.
What do you dislike about the product?
Mobile app for management use would be handy to check in on devices.
What problems is the product solving and how is that benefiting you?
We switched to a android tablet based timeclock solution and needed a way to lockdown the tablets to only run the timeclock app while also giving us the ability to remotely troubleshoot and update the devices. Esper has been instrumental in our ability to deploy the tablets quickly in a repeatable manner.
Decent product if you are looking for Android only mdm
What do you like best about the product?
Clutter free product. They are not trying to be jack of all trades and master of none.
What do you dislike about the product?
Single platform solution. It should evolve to support multi-os capabilities.
What problems is the product solving and how is that benefiting you?
Ease of managing kiosk devices that I have
Esper service
What do you like best about the product?
Esper handled our business tablet lockouts to make them unusable for anything but our app. This was seamless and we saw a significant reduction in broken/missing tablets after inplementing this.
What do you dislike about the product?
As the setup was a one time thing I haven't had any issues working with esper. They handled the task we needed and we haven't needed anything further.
What problems is the product solving and how is that benefiting you?
Device management in the form of control locks and permissions.
Simple scaling for digital signage
What do you like best about the product?
Platform ease of use and onboarding devicees.
What do you dislike about the product?
Hidden fees and not transparent pricing.
What problems is the product solving and how is that benefiting you?
Being able to monitor our digital signage devices and address any issues that arise. We had our own MDM solution but Esper's more robust features gives us more peace of mind.
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